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Ron Tonkin Chrysler Dodge Jeep RAM Fiat

Milwaukie, OR

4.3
418 Reviews

16800 SE Mcloughlin Blvd.

Milwaukie, OR

97267

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Showing 418 reviews

October 30, 2018

Amazing service Approved for great car and financing into a car that fits my budget. And was helpful and knowledgeable to make that happen so I bought a car there and More

by Bg1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Granstrom
October 14, 2018

Price is everything No frills but saved a lot. Bought the truck we wanted and saved about 3K dollars. Late night deal and the sales and finance guys hung in there ‘til th More

by Cenco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Aaron.
Oct 18, 2018 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

'Til the "fat lady sang" - Your review made us laugh and smile with appreciation of your feedback. Thank you for choosing us to work with, and we hope you are enjoying that new truck!

October 12, 2018

Customer Service is THE BEST EVER! The customer service at Ron Tonkin Dodge cannot be put done. Lacey is professional and knowledgeable! I needed things explained and they were nice ab More

by Luckydog77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Lacey, Chris
Oct 18, 2018 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

"THE BEST EVER"! We absolutely love to hear that. Thanks so much for your loyalty to our brand and trusting us with your vehicle. You are wonderful!

October 11, 2018

Fabulous team Sung park was the best!!thank you Sung for your honesty and doing exactly what you said you would. I really appreciated it!!see you next time!! More

by Witehouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José
Oct 18, 2018 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Mean what you say and say what you mean -- Love that we were able to provide you with quality care. Thanks so much for the review and can't wait to welcome you back in the future.

October 11, 2018

Easy car selection but bad pickup experience So it was easy to connect with car I found online and select. That was smooth process However the pick up of car was not good. We were told to be ther More

by mhuchette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eve
Oct 18, 2018 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

We're sorry to hear that our customer service didn't meet or exceed your expectations. Thank you for sharing your feedback with us, as we are always looking to improve our processes in place. If there's anything we can do in the future, please reach out to us at corporate at care@tonkin.com. Appreciate your business.

October 10, 2018

Service Had my breaks replaced all the way around, than notice a few days later a weird noise when applying breaks and slowing down to stop. More

by Jeep2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johanna Baertlein
Oct 18, 2018 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Hi there - How are your breaks working now? We definitely want to make sure there are no weird noises or anything faulty going on! Can you reach out to me at care@tonkin.com? Warmly, Jen

October 09, 2018

Stuck with a lemon!! We bought a 2015 Cherokee Limited and had intermittent electrical issues that could never be fixed! We needed a reliable car. Called Ron Tonkin Jeep, More

by Problem Solved!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GM, Brian and sales person, Joel.
Oct 18, 2018 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

We love seeing smiling faces driving away after finding a great new vehicle for someone! Thanks for taking the time to leave us your feedback, and thrilled Brian and Joel took such good care of you. Hope to welcome you back in the future!

October 09, 2018

Great Buying Experience We had an easy purchasing experience of our 2019 Ram. Everyone was friendly and nice to work with. They went out of their way to make sure we were hap More

by HillsboroCustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Baggs
Oct 18, 2018 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

2019 RAM - Great selection! Hope it's treating you well in this beautiful fall weather. Thanks for choosing us and trusting us to find you just the vehicle you were searching for. Don't hesitate to reach out if there is ever anything more we can do for you in the future.

October 08, 2018

Assisted today by Pam I have always had positive experiences with the service department. Employees have been friendly and communicate effectively in keeping me posted on t More

by Happy Customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pam
Oct 18, 2018 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

So great to hear! We really appreciate you taking the time to share your feedback with us, and thrilled Pam + the team took such good care of you and your vehicle. We hope it's treating you well now out in this beautiful fall weather, and we look forward to serve you again in the future.

October 08, 2018

Excellent customer service by Pam service coordinator . It's really impressive to receive updates on why any delays might take place. Pam stayed ahead of any possible concerns and was able to communicate wh More

by oleander42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam ,service coordinator
Oct 18, 2018 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Excellent to hear! Pam is great isn't she? Glad to hear you were taken such good care of. Can't wait to welcome you back in the future!

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