Ron Tonkin Chrysler Dodge Jeep RAM Fiat

Great customer service. Went to Get a few questions answered. And they had an answer for every question and took care of the recall. Got my oil changed at a fair price. It h Went to Get a few questions answered. And they had an answer for every question and took care of the recall. Got my oil changed at a fair price. It had other PMs taken care of. Dominick is the guy you want to go see. More

nightmare experience in April of 2018 we had a car problem with a dodge caravan while traveling in Oregon. after two weeks of our car being at the Tonkin Dealership we wer in April of 2018 we had a car problem with a dodge caravan while traveling in Oregon. after two weeks of our car being at the Tonkin Dealership we were told it was fixed but when we picked it up it was doing the exact same thing as the initial problem, after several thousand dollars of repair work. We were then told that: 1) it was an engine mount, 2) that it was running perfect and 3) that they wouldn't do anything else to help us. We drove the 700+ miles home and took it to our local dodge dealer who identified the problem and $250.00 and one hour later the problem was solved. It took us three months to get even a small settlement from Tonkin, they paid the $250. So if you have a problem, just keep pushing up the corporate ladder till someone listens. More

My salesmen TERRY was great. He was very very helpful. Thank you TERRY. I was very impressed with your knowlegde of the RAM's and you really helped me make a good wise choice. Thanks again. Thank you TERRY. I was very impressed with your knowlegde of the RAM's and you really helped me make a good wise choice. Thanks again. More

Oil change Standard oil change they were fast and efficient. It is the second oil change so far on my new Jeep and they have been exceptional Standard oil change they were fast and efficient. It is the second oil change so far on my new Jeep and they have been exceptional More

Fairly easy Only difficulty was getting a call back, a couple times. Service was friendly and efffective. Pickup was very easy. Work was done well. Thank you. Only difficulty was getting a call back, a couple times. Service was friendly and efffective. Pickup was very easy. Work was done well. Thank you. More

Truck Repair Our truck was having a starting issue and we took to Jonny Brooks, the service advisor at Ron Tonkin in Milwaukie in the hope he could help us. He wa Our truck was having a starting issue and we took to Jonny Brooks, the service advisor at Ron Tonkin in Milwaukie in the hope he could help us. He was so helpful in getting us right in, diagnosing the problem, and fixed by end of day! We have had Jonny help us before and we highly recommend! More

Always a good service appt I’ve been working with Jonny for several years and a couple of vehicles. He always remembers me and takes the time to explain. I always feel like it’s I’ve been working with Jonny for several years and a couple of vehicles. He always remembers me and takes the time to explain. I always feel like it’s been a good service experience. More

Oil change I had an oil change for my Jeep and forgot to make an appointment, they put me in the schedule and got me out of there within an hour! I had an oil change for my Jeep and forgot to make an appointment, they put me in the schedule and got me out of there within an hour! More

okay, but not great. This is my honest review. I bought a new jeep from here a few weeks back, I worked with Bronson, he got me a deal I agreed to over text messaging whic This is my honest review. I bought a new jeep from here a few weeks back, I worked with Bronson, he got me a deal I agreed to over text messaging which was super convenient. My deal and terms was a bit more than I wanted to be at but its was reasonable. Bronson was great and kind and a good guy. I feel they could have given me a better trade value which would have given me a lower payment, but they wouldn't budge. I traded in a virtually brand new beautiful lifted 2018 truck that just wasn't fitting my needs, they now have my trade on their lot and it is marked up almost $5000 more than what they gave me for it, there is no way that truck needed that much work to get ready to resale it was 8 months old. Maybe just a good detail, I understand they need to make money but still. So moving on, my brand new jeep just came off the truck so I could tell they rushed the detail and cleaning on it. One of the fender flairs had a small nick in the plastic, I pointed it out but all my salesman did was take a picture and that's it, I figured they would offer to have it fixed or at least reimburse me for it some how, but they didn't. Also My Finance guy Darren was great, no pressure whatsoever to buy extended products. Jeep only had 1/4 tank of gas, I was told its some policy?? I would think if you spend almost $50k on a new car it would get a full tank of gas. Bronson was great at explaining all the controls on the jeep. So here is another thing, 2 weeks after the purchase I get a letter in the mail saying I owe the dealership $18... because they didn't pay the 10 day payoff of my trade in time, so I'm responsible for it... $18.. really? When they called after I messaged them they once again said "yeah its stupid but its policy".. I asked why cant they just cover it? its Policy... So here is the run down, trade value could have been a little better, nothing done about a cosmetic issue on a brand new vehicle, no full tank of gas and making me pay $18 two weeks after I thought it was final.. Sales staff was nice, friendly. Would I buy there again? possibly.. only if I brought up all these issues and they fixed them. Maybe it would have been different if it wasn't a Friday evening when I picked the jeep up. That's my honest review, you decide if you want to buy here or not. More

Loved my experience with Tonkin! I worked with Adam to purchase my 2018 Jeep Wrangler JL. And he was fantastic! I trusted him through every step of the process and felt very comfortab I worked with Adam to purchase my 2018 Jeep Wrangler JL. And he was fantastic! I trusted him through every step of the process and felt very comfortable having him handle my first car purchase. Great experience. More