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Ron Tonkin Chrysler Dodge Jeep RAM Fiat

Milwaukie, OR

4.2
421 Reviews

16800 SE Mcloughlin Blvd.

Milwaukie, OR

97267

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Showing 421 reviews

March 19, 2024

Louie was great, fast and efficient. Thank you for attending to my service needs. This dealership is highly recommended! More

by Sonya_lonergan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LOUIE RINCON , Don Tacla
Mar 19, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

We're glad to know that Louie was able to assist you efficiently at Ron Tonkin Chrysler Jeep Dodge RAM Fiat! Your recommendation means a lot. Safe travels and see you next time!

February 08, 2024

I received great customer service from everyone involved with this service call. Rebecca was extremely helpful and provided excellent customer service in keeping me informed the whole time More

by tomfarleytom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Feb 08, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you for choosing Ron Tonkin Chrysler Dodge Jeep RAM Fiat. Your feedback and rating mean a lot to us. We're glad Rebecca was able to help, and we hope to see you again!

January 24, 2024

Very professional staff. Enjoyed working with Adviser Louie. Also the service director comes out of his office and checks on customers to ensure they are fully satisfied wi More

by Zeek
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adviser Louie. , Don Tacla
Jan 24, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Zeek, we're glad to know you had a positive experience with Louie and our team at Ron Tonkin Chrysler Jeep Dodge RAM Fiat. We always strive for customer satisfaction! Thanks for the feedback.

December 29, 2023

Rebecca was very professional and kept me informed as to the progress of my Jeep repairs . More

by npapadimas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Dec 31, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rebecca and our team, and we look forward to working with you again.

December 17, 2023

We have bought 4 vehicles from here. Best experience we’ve ever had buying a new car. More

by Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Tacla
Dec 17, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Jenny, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

December 16, 2023

Rebecca was very professional and very nice. She seems to have very good knowledge of vehicles and kept me informed while I was waiting. More

by check
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Dec 17, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thanks for sharing about your experience with Ron Tonkin Chrysler Dodge Jeep RAM Fiat. Rebecca and our team appreciate your business and hope to see you again soon!

November 29, 2023

Great service for a dealership. As for Ram……..love the truck. As for Ram care, Ram doesn’t care! More

by Kree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Tacla
Nov 30, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 24, 2023

Nice and friendly staff. Nice and clean atmosphere. I Did not have to wait long. More

by Clundbom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Nov 26, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ron Tonkin Chrysler Dodge Jeep RAM Fiat, we look forward to having you as a valued customer for many years to come!

November 07, 2023

I couldn't thank Austin enough (My Service Advisor), he has made me feel like family. He is transparent, honest, and has great communication skills. We were able to deal with my warranty company as a team, More

by MattD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Tacla
Nov 08, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you, Matt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ron Tonkin Chrysler Dodge Jeep RAM Fiat.

November 01, 2023

Service department is lacking in education. Work was incomplete. No quality checklist to make sure all work was complete. UPDATE: Ron Tonkin reached out. They were every helpful in correcting t More

by vdumolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all service techs, Don Tacla
Nov 01, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

I'm sorry to read about your experience with our service department. We strive for excellence in all areas of our operations, and it's clear we fell short during your visit. I'd like the opportunity to discuss this further and see how we can make things right for you. Please reach out at your earliest convenience - Thank you, Don Tacla - Service Manager - (503) 261-4930.

Nov 03, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for updating your review of Ron Tonkin Chrysler Jeep Dodge RAM Fiat to five stars! I am so glad to hear that your concerns have been resolved and you are satisfied with your experience. If there is anything else I can do for you, please don't hesitate to reach out. Best, Don Tacla - Service Manager - (503) 261-4930