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Ron Tonkin Chrysler Dodge Jeep RAM Fiat

Milwaukie, OR

Overview
Reviews
Vehicles
4.3
418 Reviews
Call Dealership (503) 258-5800

16800 SE Mcloughlin Blvd.

Milwaukie, OR

97267

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Showing 418 reviews

December 29, 2023

Rebecca was very professional and kept me informed as to the progress of my Jeep repairs . More

by npapadimas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Dec 31, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rebecca and our team, and we look forward to working with you again.

December 17, 2023

We have bought 4 vehicles from here. Best experience we’ve ever had buying a new car. More

by Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Tacla
Report | Print
Dec 17, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Jenny, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

December 16, 2023

Rebecca was very professional and very nice. She seems to have very good knowledge of vehicles and kept me informed while I was waiting. More

by check
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Dec 17, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thanks for sharing about your experience with Ron Tonkin Chrysler Dodge Jeep RAM Fiat. Rebecca and our team appreciate your business and hope to see you again soon!

November 29, 2023

Great service for a dealership. As for Ram……..love the truck. As for Ram care, Ram doesn’t care! More

by Kree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Tacla
Report | Print
Nov 30, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 24, 2023

Nice and friendly staff. Nice and clean atmosphere. I Did not have to wait long. More

by Clundbom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Report | Print
Nov 26, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ron Tonkin Chrysler Dodge Jeep RAM Fiat, we look forward to having you as a valued customer for many years to come!

November 07, 2023

I couldn't thank Austin enough (My Service Advisor), he has made me feel like family. He is transparent, honest, and has great communication skills. We were able to deal with my warranty company as a team, More

by MattD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Tacla
Report | Print
Nov 08, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you, Matt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ron Tonkin Chrysler Dodge Jeep RAM Fiat.

November 01, 2023

Service department is lacking in education. Work was incomplete. No quality checklist to make sure all work was complete. UPDATE: Ron Tonkin reached out. They were every helpful in correcting t More

by vdumolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all service techs, Don Tacla
Report | Print
Nov 01, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

I'm sorry to read about your experience with our service department. We strive for excellence in all areas of our operations, and it's clear we fell short during your visit. I'd like the opportunity to discuss this further and see how we can make things right for you. Please reach out at your earliest convenience - Thank you, Don Tacla - Service Manager - (503) 261-4930.

Nov 03, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for updating your review of Ron Tonkin Chrysler Jeep Dodge RAM Fiat to five stars! I am so glad to hear that your concerns have been resolved and you are satisfied with your experience. If there is anything else I can do for you, please don't hesitate to reach out. Best, Don Tacla - Service Manager - (503) 261-4930

September 01, 2023

Excellent service and vehicle knowledge. Seamless purchase processing and car prep. We highly recommend Tonkin! More

by Elizabeth Mahedy-Burkle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivy, Beau and Aaron
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Sep 04, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thanks for sharing about your experience with Ron Tonkin Chrysler Dodge Jeep RAM Fiat. We appreciate your business and hope to see you again soon!

August 16, 2023

Beau Thomas was amazing! Highly recommend him. Very informative, great personality, a very nice individual! More

by Clundbom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Jake
Report | Print
Aug 16, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 15, 2023

Car was in the shop over two and half weeks. I called after two weeks 11 times and left 5 voicemails over the span of 1.5 weeks just to receive a response. I would look at the other Jeep dealers More

by pdxbackpacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Tacla
Report | Print
Aug 19, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Don Tacla donald.tacla@tonkin.com

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