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Ron Westphal Chevrolet

Aurora, IL

4.5
418 Reviews

1425 US-34

Aurora, IL

60503

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418 Reviews of Ron Westphal Chevrolet

February 22, 2014

Lisa was very friendly and was interested in getting me the options that I was looking for. She was very knowledgeable about the business even though she is very new to the company. Great personality! Dan More

by teacher71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your remarks. Your feedback is very important to us. Yes, Lisa is one of our newer employees and we think she is working out great! Glad you agree :) We try to make everyone's experience here enjoyable and comfortable...after all, getting a new vehicle should be FUN and EASY! Thanks again for choosing Ron Westphal Chevy and welcome to the Westphal Chevy Family. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

February 19, 2014

The Sales Team was very attentive to my concerns. They did not make any ridiculous offers, and were very straight forward. They found me The vehicle I wanted. More

by HUntBLa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott O'Malley
Feb 25, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your comments. I am glad to hear that our staff was attentive to your concerns. It sounds like they really listened to you. That's good. Yes, I agree with you. Ridiculous offers are bad. Very bad. Our clients don't like them and neither do we...that's not how we like to treat our clients. Thanks again for your feedback and for choosing Ron Westphal Chevy! Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

February 18, 2014

Scott was excellent to work with. He was courteous, informative and very willing to help with any questions or concerns we had. The buying experience was way better than some I have had in the past. I More

by forexman05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott O'Malley
Feb 25, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your comments. Your opinions are important to us. I am happy to learn you enjoyed working with Scott O'Malley. As you may have read in previous reviews...he gets a lot of positive feedback. I'll add you to the list. We appreciate your business and your recommendations. Thanks again! Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

February 17, 2014

I had a great experience here! I was buying my car from out of state, so Scott had to do a ton of work with me over the phone before I could come to the dealership and purchase. He was extremely accommodat More

by mollylouise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott O'Malley
Feb 25, 2014 -

Ron Westphal Chevrolet responded

WOW! You came from another state to purchase here? That is quite a compliment. I am proud and flattered you came from such a distance. I am confident that Scott O'Malley was a big part of your decision to purchase here. He has been a fantastic addition to our sales team...I am glad you think so too. Thanks again for choosing Ron Westphal Chevy. If we can assist you in any way in the future, please don't hesitate to contact us. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

February 15, 2014

Our sales person, Brian Crunican, made our buying experience very pleasant. He spent time explaining the whole process as well as showing us features so that we understood just what we had and how i More

by robert389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crunican
Feb 25, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your comments, they are important to us. Brian Crunican gets quite a lot of positive feedback from his clients. It is nice to hear that your experience wasn't rushed...and that everything was explained to you. I am glad that you had a pleasant buying experience...thank you for choosing Ron Westphal Chevrolet. If we can assist you in any way in the future, please don't hesitate to contact us. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

February 14, 2014

Brian was more than helpful Made my car buying Brian was more than helpful Made my car buying experience extremely easy and will be going back when its time for a new car. I was more than happy More

by darkcloud1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crunican
Feb 25, 2014 -

Ron Westphal Chevrolet responded

Hello! Thanks for taking time to comment on your recent purchase experience at Ron Westphal Chevy. Glad to hear Brian Crunican helped make your time hear enjoyable. It's also nice to know that you are already planning to return here when you are ready for your next vehicle. That's quite a compliment. We are proud and flattered. Thanks for choosing Ron Westphal Chevy. We look forward to serving you in the future. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

February 13, 2014

Mike Wiley did a great job for us. No pressure and very helpful to get things done. He went out of his way to accommodate us. All the staff were friendly and professional. We were very pleased with our e More

by JoyHastings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Houlis, Joe Buechele, Mike Wiley
Feb 13, 2014 -

Ron Westphal Chevrolet responded

Hello and thanks for the great review! I agree with you, Mike Wiley always gives 110% to his clients...that's one of the many reasons why Mike always gets such excellent feedback from his customers. I'm also very glad to hear that you would shop here again. Welcome to the Westphal Chevy family. We look forward to serving you in the future. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630 http://www.WestphalChevy.com

January 31, 2014

This was the third car I purchased from Ron Westphal. Brian and Dan were great to work with in a very relaxing, no hassle atmosphere and their Service Dept has always been quite exceptional. More

by Bryan001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crunican
Feb 05, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for our 5-star, 100% satisfied review. WOW! 3 cars purchased from Ron Westphal Chevy...that is quite a compliment. We are proud and flattered. And, I agree with you-Brian and Dan make a great team- If we can assist you in any way in the future, please don't hesitate to contact us. Thanks again-your opinions are important to us. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630 http://www.WestphalChevy.com

January 27, 2014

Brian Crunican greeted us the moment we walked in the door and was full of positive energy. He was confident that he would be able to find us the right vehicle to fit our budget. He listened to what we More

by Tonip59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crunican
Jan 28, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your comments. I'm glad to hear your buying experience went smoothly and was hassle-free! Brian Crunican receives a lot of positive feedback from his clients and we are glad to have him on our sales team. I was happy to learn he was able to find the right car for your daughter and your budget. If we can assist you in any way in the future, please don't hesitate to contact us. Thanks again for your purchase-we appreciate your business! Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

January 21, 2014

When I started looking for a new vehicle, I knew exactly what I wanted and found out that the new Chevy Silverado was being shipped to Ron Westphal with the exact options that I wanted. I immediately called More

by THarlan07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
Jan 22, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for choosing Ron Westphal Chevrolet. Recommending us to others is a high compliment...we are proud and flattered! I agree with you, Mike is a great asset on our sales team and he receives tons of positive feedback. I'm glad we had the truck you were looking for and I would like to welcome you to the Westphal Chevy family. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

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