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Ron Westphal Chevrolet

Aurora, IL

3.9
415 Reviews

1425 US-34

Aurora, IL

60503

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415 Reviews of Ron Westphal Chevrolet

November 11, 2013

I worked with an internet associate @ Ron Westphal who mislead me on the options a particular pre-owned vehicle had (2013 Chrysler Town & Country) I actually had made a deal on another van like this one More

by topk9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kalsto, Bill Houlis, Mike Wiley
Nov 11, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your review. I apologize you were mis-informed about the equipment in the van you came to see. I am sure the mistake was not intentional. We stock a large inventory that turns over pretty quickly - it can be a challenge to keep track of all the options on each vehicle . This situation will be discussed in our next staff meeting. On a more positive note I was very happy to learn we were able to offer you an even better value and still give you the options you requested. Thanks again for your review and your purchase. Both are greatly appreciated! Dan Schwebke/General Manager Ron Westphal Chevy http://www.WestphalChevy.com 630.898.9630

October 31, 2013

I had gone into Ron Westphal Chevrolet simply to do some car shopping. This was going to be the first brand new, not-used car I had ever purchased, and I had just started searching. I went in there certai More

by mraboine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ithier
Oct 31, 2013 -

Ron Westphal Chevrolet responded

Hello and thank you for commenting on your recent purchase at Ron Westphal Chevy. I am happy to learn your transaction went smoothly and I am proud you selected us as your dealer for your 1st new vehicle purchase. Congratulations! If we can assist you in any way in the future, please don't hesitate to contact us. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/westphalchevy Visit us online at http://www.WestphalChevy.com

October 29, 2013

Mike was very helpful when me an my father first walked in. I then brought both of my parents and he continued to be very up front about everything and didn't give us the run around I would recommend this More

by CarmelaAbraham0703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley, Mike Wiley
Oct 31, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your feedback. Tranparency is what we're all about. It's pretty easy to do because we have nothing to hide. I'm glad to hear you enjoyed our up-front approach. We appreciate your recommendation and your purchase. Welcome to the Westphal Chevy family. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/westphalchevy Visit us online at http://www.WestphalChevy.com

October 25, 2013

well I have to be honest I hate going anywhere near a car dealership but my daughter found a 2006 Chevy Silverado that she wanted to look at so we stopped in and took it for a test drive with Danny Cardinal More

by darvil48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for commenting on your Ron Westphal Chevy purchase experience. Your salesperson, Danny Cardinal, has been getting an enormous amount of positive feedback. We are glad he joined the Westphal Chevy team! Thanks for your purchase, we appreciate your business. If we can assist you in the future, just let us know. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/westphalchevy Visit us online at http://www.WestphalChevy.com

October 23, 2013

We previously purchased a 2007 Tahoe from this dealership. Due to the customer service and how we were treated throughout the years, we decided to trade in the vehicle to purchase a 2013 Tahoe. If More

by tamljm0705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Houlis
Oct 31, 2013 -

Ron Westphal Chevrolet responded

Hello and thank you for your review of Ron Westphal Chevy. Yes, I agree with you - Gene and Bill make a super team. I am glad you enjoyed working with them. We all realize there are a lot of dealers out there...and we very much appreciate the fact you selected Ron Westphal Chevy. Customer service is extremely important to us here-I'm am glad we got that point across. Without you (clients), we could not survive. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/westphalchevy Visit us online at http://www.WestphalChevy.com

October 21, 2013

I saw the car onsite. I later made a conditional offer below list price via telephone which was acceptable. I took the vehicle off premises to my mechanic. It checked out ok. Upon return the paperwork was More

by GERALDBOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for sharing your story. I am happy to learn everything went smoothly and efficiently. No one likes to wait around for paperwork. We appreciate you purchase. Let us know if we can assist you in any way in the future. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/westphalchevy Visit us online at http://www.WestphalChevy.com

October 18, 2013

Upon arriving at the dealership, I was immediately greeted by Danny who asked what I was interested in. He showed me the showroom model and not only gave me the facts about the car but a personal stor More

by Ashley14887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Friedel
Oct 31, 2013 -

Ron Westphal Chevrolet responded

Hello and thank you for your review! I am glad we were able to change your opinion about Chevy dealerships - recommending us to others is a high compliment! Danny, Gene and Don make a fantastic trio, I am glad you felt your purchase was pain-free. After all, getting a new vehicle is supposed to be FUN! Thanks again, if we can assist you in any way in the future, just let us know. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/westphalchevy Visit us online at http://www.WestphalChevy.com

October 15, 2013

Mike and Bill are wonderful to work with! They were able to get me the vehicle I wanted at the price I needed! I would recommend Ron Westphal to anyone looking for a vehicle! More

by Reese1282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Houlis, Mike Wiley
Oct 31, 2013 -

Ron Westphal Chevrolet responded

Hello and thank you for taking time to submit a review regarding your recent purchase at Ron Westphal Chevy. Yes, I agree with you - Mike and Bill make a great team! Thanks again for your business and welcome to the Westphal Chevy Family. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/westphalchevy Visit us online at http://www.WestphalChevy.com

October 11, 2013

I had a terrific experience at Ron Westphal Chevrolet! Thier staff was very friendly and I recieved exceptional service. I never would of thought I would be able to buy a brand new car, and these wonderfu More

by Shourek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your wonderful review. It's always nice to hear that we were able to help someone get a vehicle they thought they might not be able to have. We are happy you came to us too! If we can assist you in any way in the future, just let us know. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/westphalchevy Visit us online at http://www.WestphalChevy.com

October 11, 2013

WESTFAL DID A GOOD JOB. THEY WERE ON TIME HELPFUL. TOOK ME AROUND AND INTE5RDUCED ME TO ALL THE PEOPLE WHOM I NEED TO SEE. I RECEIVED A FAIR DEAL. GOT A GOOD LOAN. I WOULD RECOMEND THEM TO ANY BODY. More

by FSILVERCARISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRIS, Robert Ithier, Mike Frantzen, Joe Buechele
Oct 31, 2013 -

Ron Westphal Chevrolet responded

Hello and thank you for your review. Yes, we like to make sure our clients are introduced to our different departments. And, recommending us to others is a great compliment! We appreciate your business and would like to thank you for your purchase. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/westphalchevy Visit us online at http://www.WestphalChevy.com

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