Ron Westphal Chevrolet

Our car buying experience was the best one I've ever had. Brian was so knowledgeable about every aspect of the car and really listened to what it was we were looking for. We ended up with a perfect ma had. Brian was so knowledgeable about every aspect of the car and really listened to what it was we were looking for. We ended up with a perfect match and couldn't be happier! I've been telling anyone I know who is looking for a car to go see Brian! More

Brian went above and beyond to put me in the perfect match for me! He was very patient and answered every question I had, and then some! He made the car buying experience easy and fun. He was very knowl match for me! He was very patient and answered every question I had, and then some! He made the car buying experience easy and fun. He was very knowledgeable about all of the cars I looked at. I never once felt pressured to buy something I didn't absolutely love. He listened to what I wanted and found exactly what I was looking for. He is the perfect match maker! More

Brian was amazing! He made everything go so smoothly! He listened to my wants and needs and found me my perfect car! I love my new ride! He was absolutely awesome! I've never had a better customer ser He listened to my wants and needs and found me my perfect car! I love my new ride! He was absolutely awesome! I've never had a better customer service experience! More

We stopped in the dealer to look at some used SUV's We stopped in the dealer to look at some used SUV's and after looking around for a few minutes we were approach by Bernard and asked us if we need We stopped in the dealer to look at some used SUV's and after looking around for a few minutes we were approach by Bernard and asked us if we needed any more info that he would be glad to help. We talked a bit and gathered up a few prices on some of the vehicles from Bernard. Not at any given time was he a pushy salesman, just a nice guy trying to find us what we needed and trying to stay within our budget. We took a look around and had to leave to pick up the kids from school. That evening we visited 5 or 6 other dealers and could not find a suffice vehicle within our price range and decided to spend the next day looking. The next morning we stopped and looked at Ron Westphal again and also had seen Bernard was there. We ended up finding a BMW that was well within our budget and was the perfect car for us. Bernard let us take the car out for an extended test drive while we thought it over. Once we returned to the dealership, Bernard greeted us and asked what we thought of the car. We both agreed it was what we wanted and informed him what we had to spend. After a bit of negotiating, we came to an agreed price. Once we got to the paperwork, we noticed we were going to be late for an appointment and they quickly got us out of there and off in our new car. The whole experience from beginning to end was very pleasurable. Don Friedel, the sales manager had stepped in at the end to ok the transaction and was pleasant to work with. Of the many times we have spend working with dealers in the past, this was by far one of the best experiences we have had. I will highly recommend Bernard, Don and Ron Westphal Chevrolet to any of my family or friends who are looking for a new or used vehicle. Sincerely, Jason and Geri Priegel, Montgomery Il More

Was a previous customer to Ron Westphal in 2012 when I had purchased a used 2010 Equinox but was looking for something a little more economical. Came in looking at the 2012/13 Sonics. Mike had shown me had purchased a used 2010 Equinox but was looking for something a little more economical. Came in looking at the 2012/13 Sonics. Mike had shown me the 2012 LTZ model that I had taken for a test drive. I enjoyed the look of the LTZ, but wasn't completely impressed with a car with leather interior, knowing how hot the leather would get in the summer. I had then looked at the 2013 LT models, as my Equinox was also a LT as well. The features in the LT model were exactly what I was looking for including Chevrolet MyLink and Siri Eyes-Free integration with my iPhone 5. With the rebates taken in the 2013 model, I was paying roughly the same amount I would have paid for the LTZ model and had the power of owning my first new car. The entire staff of RW were incredibly helpful and I would highly recommend them as they have made me a customer for life. More

Being my first car purchase, I believe it was a great one. All persons involved with the purchase was very friendly and helpful if I needed anything, especially Mike (THANK YOU AGAIN). one. All persons involved with the purchase was very friendly and helpful if I needed anything, especially Mike (THANK YOU AGAIN). More

Frank Avila is the single best salesperson I've EVER dealt with when looking for a new car. No pressure, willing to go the extra mile to do what he could to make the experience a pleasant one. I actua dealt with when looking for a new car. No pressure, willing to go the extra mile to do what he could to make the experience a pleasant one. I actually felt bad not buying a car from him (the one I was looking at was a GREAT price, just not the exact car I was looking for and there wasn't anything else he could do at the end of the model year). He didn't try to force me into buying that car or some other one that I wasn't looking for - he wanted me to have the right car at the right price for me and to give up a sale for that is something I won't forget. The next time I am looking for a Chevy - Westphal Chevrolet and Frank Avila will be my first stop. I have already recommended Frank to several family members and friends and will continue to do so - he's a class act all the way. I hope the one sale he gave up to keep this customer happy long-term turns into ten sales for him and I'll do my best to help make that happen. Thanks Frank! More

Robert was very professional and very friendly. He didn't make me feel pressured at all and he selected an excellent vehicle for me to enjoy. didn't make me feel pressured at all and he selected an excellent vehicle for me to enjoy. More

Brian Crunican went above and beyond in customer service. I would recommend Brian to anyone, very pleasant, informative and fun! Great purchasing experience for us! Looking forward to working with Mike Fr I would recommend Brian to anyone, very pleasant, informative and fun! Great purchasing experience for us! Looking forward to working with Mike Frantzen in service if we need anything, he has been great to work with in the past. Glad to be back at Westphal! More

I came in the dealer ship to have service on my 2011 Equinox . We decided to look at the newer models while waiting, when Robert asked if, i would me interested in a 2013. I gave him my requirements i Equinox . We decided to look at the newer models while waiting, when Robert asked if, i would me interested in a 2013. I gave him my requirements in order to do this and he met all of them. He was very honest and very nice to both of us. I left my 2011 and drove out with my NEW 2013 Equinox. I will be back to buy my daughter her next car when we are ready. There was no pressure which i liked about the sales person and the dealer ship everyone was so nice, i have already recommend to my friends to go to Ron Westphal for there next purchase. More