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Ron Westphal Chevrolet

Aurora, IL

4.4
418 Reviews

1425 US-34

Aurora, IL

60503

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418 Reviews of Ron Westphal Chevrolet

June 02, 2013

The entire experience from the test drive(s) to learning the features of our new car purchase was done with exceptional care and courtesy for us as the customer. Everyone at the dealership was not only fri More

by Mw495764306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crunican, Mike Wiley
Jun 07, 2013 -

Ron Westphal Chevrolet responded

Dear Matthew, Thank you for your glowing review. We appreciate your purchase a great deal. I don't think anyone likes to be pressured...that is a big NO NO here. I am glad to find out you enjoyed our low-key style. And..we are glad you walked into Westphal Chevy too! Welcome to the Westphal Chevy Family. Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

Jun 07, 2013 -

Ron Westphal Chevrolet responded

Dear Matthew, Thank you for your glowing review. We appreciate your purchase a great deal. I don't think anyone likes to be pressured...that is a big NO NO here. I am glad to find out you enjoyed our low-key style. And..we are glad you walked into Westphal Chevy too! Welcome to the Westphal Chevy Family. Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

June 02, 2013

We've been impressed by Westphal Chevrolet ever since we found it and made our first lease there. This along with the V.I.P email we received were enough to send us back, and we are happy that we did. More

by lynnesota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
Jun 07, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for taking time to comment on your experience at Ron Westphal Chevrolet. Mike Wiley has been a wonderful addition to our sales department and it is no surprise to me that you had an enjoyable experience here. If we can assist you in any way in the future, please don't hesitate to contact us. Thanks again for your feedback, your opinions matter a great deal to us. Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

Jun 07, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for taking time to comment on your experience at Ron Westphal Chevrolet. Mike Wiley has been a wonderful addition to our sales department and it is no surprise to me that you had an enjoyable experience here. If we can assist you in any way in the future, please don't hesitate to contact us. Thanks again for your feedback, your opinions matter a great deal to us. Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

June 02, 2013

My past experience with the service department has been excellent and my new purchase of a 2013 Chevy Silverado truck was great too. They are very customer friendly. More

by Hopper34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Frantzen
Jun 07, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your comments. I believe if we don't take great care of our clients in service, it is unlikely we will ever see them in the sales department. Our service department sells us a whole lot of vehicles...I am glad you have been happy with the service you have received from us. I am confident you will be equally happy with your new Silverado--the best full size truck in the marketplace today! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

Jun 07, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your comments. I believe if we don't take great care of our clients in service, it is unlikely we will ever see them in the sales department. Our service department sells us a whole lot of vehicles...I am glad you have been happy with the service you have received from us. I am confident you will be equally happy with your new Silverado--the best full size truck in the marketplace today! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

June 01, 2013

Gene was very clear and easy to work with. If I asked for a breakdown in price, he provided it. He was never pushy or obnoxious to deal with and he made me feel as if he had my best interest in mind. More

by JrShedd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 07, 2013 -

Ron Westphal Chevrolet responded

Hi and thanks for your review. I agree, Gene is pretty transparent...in a good way! He really does enjoy helping people and I am glad we were able to help you. If we can assist you in any way in the future, just let us know! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

Jun 07, 2013 -

Ron Westphal Chevrolet responded

Hi and thanks for your review. I agree, Gene is pretty transparent...in a good way! He really does enjoy helping people and I am glad we were able to help you. If we can assist you in any way in the future, just let us know! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

May 29, 2013

I came in for an oil change and asked Rick in service who he'd recommend for a no pressure, no BS experience in new car sales. He recommended Scott O'Malley. Scott was laid back and listened to my concerns More

by FireSQfitness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in the service department, Scott O'Malley, Don Friedel, Joe Buechele
Jun 07, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for commenting on your experiences with Ron Westphal Chevy. We get tons of great feedback about both Scott O'Malley in sales and Rick Kruse in service. We pride ourselves on being able to work together as a team with 100% customer satisfaction as our common goal. The Impala is a great choice and personal favorite of mine. Comfortable and roomy with surprisingly excellent fuel economy for a full size sedan. Thanks again for your review and your patronage! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

Jun 07, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for commenting on your experiences with Ron Westphal Chevy. We get tons of great feedback about both Scott O'Malley in sales and Rick Kruse in service. We pride ourselves on being able to work together as a team with 100% customer satisfaction as our common goal. The Impala is a great choice and personal favorite of mine. Comfortable and roomy with surprisingly excellent fuel economy for a full size sedan. Thanks again for your review and your patronage! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

May 29, 2013

Robert is a very knowledgeable and friendly salesperson. He made the entire car-buying process very simply. He explained every feature of the car (and how to use them) before driving the car off the lot. More

by waggies4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ithier
Jun 07, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your feedback, your opinions are important to us. Yes, I agree. Robert Ithier is a very knowledgeable salesperson...and we love his sense of humor too! I'm glad to hear you are recommending Robert and Ron Westphal Chevrolet. We very much appreciate your referrals! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

Jun 07, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your feedback, your opinions are important to us. Yes, I agree. Robert Ithier is a very knowledgeable salesperson...and we love his sense of humor too! I'm glad to hear you are recommending Robert and Ron Westphal Chevrolet. We very much appreciate your referrals! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

May 29, 2013

We visited your dealership to get comparison information for the Chevrolet Equinox and the Ford Edge. Gene Babb and Dan Taylor were extremely knowledgeable, helpful, and patient in helping us make a decisi More

by James13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2013 -

Ron Westphal Chevrolet responded

Thank you for your purchase! The Chevrolet Equinox is an excellent choice...it is our most popular crossover for so many reasons! I am confident you will enjoy your new Chevy for many trouble-free miles. Thanks too for your comments regarding Gene Babb and Dan Taylor. They are both very goal oriented and their goal is 100% client satisfaction. Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

Jun 07, 2013 -

Ron Westphal Chevrolet responded

Thank you for your purchase! The Chevrolet Equinox is an excellent choice...it is our most popular crossover for so many reasons! I am confident you will enjoy your new Chevy for many trouble-free miles. Thanks too for your comments regarding Gene Babb and Dan Taylor. They are both very goal oriented and their goal is 100% client satisfaction. Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

May 28, 2013

My experience at Ron Westphal Chevrolet was great. I went into the dealership knowing what I wanted to get. I had very specific requests for the car that I wanted. Brian Crunican was the most accommodating s More

by midse727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crunican
Jun 07, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for commenting on your purchase experience at Ron Westphal Chevrolet. We appreciate your business. Yes, we have gotten a lot of positive feedback about Brian Crunican...he's a great asset to our sales department. I am glad you think so too. If we can assist you further in any way, please don't hesitate to contact us. Thanks again! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

Jun 07, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for commenting on your purchase experience at Ron Westphal Chevrolet. We appreciate your business. Yes, we have gotten a lot of positive feedback about Brian Crunican...he's a great asset to our sales department. I am glad you think so too. If we can assist you further in any way, please don't hesitate to contact us. Thanks again! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

May 25, 2013

Experience was great. Robert was not pushy at all, in which i cannot stand when salesman push you, i walk away. He helped us get what we wanted in our price range. Our credit was not the best but the t More

by gonzalez5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ithier
May 25, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for taking time to give us your feedback. Robert is a great employee and we are glad to have him on our sales floor. I am happy to hear you enjoyed working with him. And as far as not having the best credit...don't feel like the Lone Ranger. This economy has taken it's toll on most of America. We have lenders that specialize in helping our clients re-establish their credit. Thanks for your purchase and welcome to the Ron Westphal Chevy Family. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630

May 25, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for taking time to give us your feedback. Robert is a great employee and we are glad to have him on our sales floor. I am happy to hear you enjoyed working with him. And as far as not having the best credit...don't feel like the Lone Ranger. This economy has taken it's toll on most of America. We have lenders that specialize in helping our clients re-establish their credit. Thanks for your purchase and welcome to the Ron Westphal Chevy Family. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630

May 23, 2013

I visited Ron Wesphal with the intention of previewing the Memorial day sales. A few hours later I purchased 2 cars. It was a great experience working with Dan and Frank. They made the car buying experien More

by charlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Avila
May 25, 2013 -

Ron Westphal Chevrolet responded

Dear Kevin, Thanks for taking time to comment on your recent purchase experience(s). Nobody likes pushy salespeople...I am glad to hear there was no stress involved. Our goal is to be 100% stress-free. After all, getting a new vehicle should be fun! Buying two vehicles in one day is quite a compliment. Thank you for your patronage. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630

May 25, 2013 -

Ron Westphal Chevrolet responded

Dear Kevin, Thanks for taking time to comment on your recent purchase experience(s). Nobody likes pushy salespeople...I am glad to hear there was no stress involved. Our goal is to be 100% stress-free. After all, getting a new vehicle should be fun! Buying two vehicles in one day is quite a compliment. Thank you for your patronage. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630

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