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Ron Westphal Chevrolet

Aurora, IL

4.5
418 Reviews

1425 US-34

Aurora, IL

60503

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418 Reviews of Ron Westphal Chevrolet

May 05, 2013

Mike Watgen was very very nice to me I really appreciate that. the car that he sold to me I'm very happy with it. the thing I really like about Mike is that he was very patient to me and to my family. So More

by Apyhala24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Watgen, Mike Watgen
May 07, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your 5-Star review! I am glad to hear that Mike Watgen did not pressure you. No one likes a pushy salesman! We encourage our staff to be relaxed and easy going. I am glad you appreciated Mike's patient approach. Welcome to the Ron Westphal Chevy Family! Dan Schwebke, General Manager Ron Westphal Chevy Aurora, IL 630.898.9630

May 03, 2013

Bernard was very attentive and helpful. He asked a lot of great questions to make sure I was happy, and found the right vehicle for me. He was also very personable which made for great conversation. Everyone More

by Dayno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Buechele
May 07, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for taking time to review your recent purchase at Ron Westphal Chevrolet. I am glad you felt comfortable-we want everyone to feel right at home here. Yes, Bernard is very personable...I don't think I have ever seen Bernard unhappy. I agree, he makes the purchase process more enjoyable. If we can assist you in any way in the future, please don't hesitate to contact us. Thanks again. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630

April 30, 2013

My husband and I had a great experience 4-28-13 with buying a new car, Gene Babb was very knowledgable and very patient with us and we believe that he was very helpful to us by making the right choice o More

by Jimbo1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for the A+ rating! I'm glad you didn't feel pressured--no one likes a pushy salesman! And yes, we do like to think of ourselves as a team all working together to achieve 100% complete client satisfaction. Thanks for your purchase and welcome to the Ron Westphal Chevy Family. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630 www.WestphalChevy.com

April 24, 2013

I have purchased several vehicles from Ron Westphal and I will continue to do so because of the excellent service I always receive. Mike and Bill were extremely helpful in making this purchase go smoothly. More

by clinden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Houlis, Mike Wiley
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your comments. I agree, Mike and Bill make a great team. I am glad to hear your purchase process went smoothly and that you would continue to utilize Ron Westphal Chevy in the future. Thanks again for your purchase! Dan Schwebke, General Manager 630.898.9630 www.WestphalChevy.com

April 23, 2013

worked with great guys! made it easier! freindly people at this dealership! made me feel comfortable. rob kept me laughing the whole day!.thanks guys More

by toni nicodemus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ithier
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello, I am glad to hear your purchase experience went smoothly. And, it's always nice to hear you laughed a lot. Laughing is good. If we can help you in any way in the future, please don't hesitate to contact us. Thanks again! Dan Schwebke, General Manager 630.898.9630 www.WestphalChevy.com

April 22, 2013

Ron Westphal Chevy had a very welcoming atmosphere and staff. I never felt uncomfortable with the deal we made. Robert Ithier went above and beyond normal customer service in locating a car for us at a More

by dantheilliniman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ithier
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your comments. Yes, Robert is known for going that extra step to make sure a client is 100% satisfied. And, if your perfect car was in Milwaukee, I know that distance would never stop Robert. I am glad the dealer trade worked out for you and that you were comfortable with our purchase process. Congrats! Dan Schwebke, General Manager 630.898.9630 www.WestphalChevy.com

April 22, 2013

Brian Crunican was a great sales person to purchase from. I've been so excited to drive my new Chevrolet Equinox 1 LT front wheel drive. Ive been telling friends that I've gotten it from Ron Westphal Chevrol More

by Case2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crunican
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello and congratulations on your new Chevrolet Equinox! It is our #1 selling crossover and I am confident you will enjoy it for a long, long time. Brian Crunican's low key approach to sales and been received very well by his clients. I am glad you were satisfied with your recent purchase here. If we can assist you in any way in the future, please don't hesitate to contact us. Hello and thanks for your review. Yes, Mike is a pretty low pressure kind of guy and that's one of the many reasons he is so successful. No one likes to be pressured into making a purchase, I know I don't! Dan Schwebke, General Manager 630.898.9630 www.WestphalChevy.com

April 21, 2013

We have done business with Ron Westphal Chevy in sales and service for over 15 years. They always meet and exceed our expectations and we will continue to go back to them again. We also highly recommend More

by glappe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Buechele, Mike Wiley
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your comments and 15 years of Ron Westphal Chevy loyalty! It is nice to hear we are always friendly and that you would heartily recommend us. If we can help you in any way in the future, please don't hesiate to contact us. Dan Schwebke, General Manager 630.898.9630 www.WestphalChevy.com

April 21, 2013

I was beyond disappointed. My husband and I went in to look at a truck. After taking it for a test drive we made an offer that was presented to the manager Don. It was accepted. They then informed us that More

by PurpleSmarts86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Friedel
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello. I am sorry you did not have a positive experience here. We were extremely busy that Saturday and unfortunately, someone else purchased the truck you were interested in before you made an offer. These things sometimes happen, especially when we are very busy. Dan Schwebke, General Manager http://www.WestphalChevy.com 630.898.9630

April 19, 2013

For once it was great buying a car from a dealership with such great employees. I wasnt presured on buying a car as soon as I got on the lot but instead got approached with kindness. Mike and I started tal More

by robertenck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your review. Yes, Mike is a pretty low pressure kind of guy and that's one of the many reasons he is so successful. No one likes to be pressured into making a purchase, I know I don't! Dan Schwebke, General Manager 630.898.9630 www.WestphalChevy.com

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