Rosedale Chevrolet
Roseville, MN
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Dissappointment at first but ended very pleased I took my 2014 Volt in for it's last maintenance check being told I have to have it in before 27,000 miles. So I did but when I arrived I,was told it, I took my 2014 Volt in for it's last maintenance check being told I have to have it in before 27,000 miles. So I did but when I arrived I,was told it,was not covered because I was beyond the warranty date by two,weeks. This I wasn't told earlier. So I was dissapointed it wasn't covered. I however also,brought in my charger for the Volt. It had the clip,that holds it in broken when I bought from another dealer, but it still worked. Since I bought it in Winnona it didn't bring it in at the time. But a little over a year later I discovered the plactic collar was also broken inside and now comes off when you pull it from the car. I asked if GM would warranty it and replace it. I was told no it wasn't and I would have to buy a new one. But your Service Advisor Harry Pho told me to wait and he would try to request a replacement. Between him and his manager they called in a couple of days and had a replacement for me. This was great news thank you to the great staff for,going the extra mile for the customer. This prompted me to buy and 2016 Silverado 1500 instead of a Ford 150. Sincerely Richard Raygor More
Excellent service Great assistance and nice people equal quality service only place I go for service and sales,only thing is the distance I come for service, but I will Great assistance and nice people equal quality service only place I go for service and sales,only thing is the distance I come for service, but I will come no matter how far because of the friendliness... More
Responsive, great customer service Jeff was very responsive, answered my questions in a timely manner, and worked to help me find just the right vehicle. The sale and atmosphere were Jeff was very responsive, answered my questions in a timely manner, and worked to help me find just the right vehicle. The sale and atmosphere were low-pressure and casual. In a too-stressful world I was glad staff members made the process relatively painless. Offering and extended test drive sold me on the virtues of the car - the opportunity really gave me a chance to appreciate the features in the vehicle and have a realistic sense of what I was buying. More
Outstanding, customer-oriented service I had a very positive experience at Rosedale Chevrolet, and would recommend them to anyone!! Mike the Service Consultant was very clear about price a I had a very positive experience at Rosedale Chevrolet, and would recommend them to anyone!! Mike the Service Consultant was very clear about price and expectations. Jack the Shuttle Driver got me home and picked me up right on time. Impressive! More
Great Courteous employees, was well informed about my vehicle, recall notice, work that could be done, about maintenance specials that were going on. Kept m Courteous employees, was well informed about my vehicle, recall notice, work that could be done, about maintenance specials that were going on. Kept me updated on my car while I was waiting More
Took 2010 Impala in for a recall My service advisor kept me abreast of the progress of my repair. He took the time to go over current and future repairs the car would need. Provided My service advisor kept me abreast of the progress of my repair. He took the time to go over current and future repairs the car would need. Provided me with the estimates of the repairs. Sean was very pleasant, professional and considerate. More
Schedled Repair. Well informed staff that can answer all questions and recommend needed service. The mechanics fix every thing right the first time and if they find so Well informed staff that can answer all questions and recommend needed service. The mechanics fix every thing right the first time and if they find something they let you know right away. More
Longtime Takes a long time to get a sale done and a lot of paper work. Over all great service. Looking forward to the Future Service Takes a long time to get a sale done and a lot of paper work. Over all great service. Looking forward to the Future Service More
Awesome! I have been going to Rosedale Chevrolet for years and very impressed with the service department. They always do a great job and appreciate the great I have been going to Rosedale Chevrolet for years and very impressed with the service department. They always do a great job and appreciate the great service. More
service work Ray did a great job of getting me setup with my appointment and kept me informed of any issues that came up and notified me when my vehicle was ready. Ray did a great job of getting me setup with my appointment and kept me informed of any issues that came up and notified me when my vehicle was ready. More