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Rosen Hyundai of Algonquin
Algonquin, IL
1,121 Reviews
Rosen Hyundai is family owned business that was opened in Algonquin IL in 2002. Rosen Hyundai sells and services Hyundai, Genesis, and all makes and models of Pre-Owned vehicles. We offer fast no hassle e-quotes, Lifetime car washes, Quick Lube Oil change Service, No Charge service loaners, and a price quote guarantee.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,121 reviews
August 03, 2025
Jamal's lack of professionalism (rude, defiant, argumentative, lack of knowledge) was unmatched by any other serviceman in my life. Never have I been so angry about the completely fraudulent miscon argumentative, lack of knowledge) was unmatched by any other serviceman in my life. Never have I been so angry about the completely fraudulent misconduct by this man. He'd lie about everything! He'd say he'd call and wouldn't; he'd get on the phone and make up stories about parts being there, schedule an appointment for me, but when I got there, blamed others for the part missing (went on for months!) until finally I was so frustrated from being given the run-around and having to climb through my passenger door to reach in to unlock my driver's door that I was reduced to tears. I truly believe Jamal has learned to cover up his mistakes by making excuses. DON'T BUY FROM THIS LOCATION - ESPECIALLY IF JAMAL STILL WORKS THERE! More
by Frustrated & Insulted
July 15, 2025
HORRIBLE Service Advisor! !!! STAY AWAY!!!! Especially if you're a woman! Jamal Mumford - talked over me, interrupted me, was argumentative and debated what I was told by n !!! STAY AWAY!!!! Especially if you're a woman! Jamal Mumford - talked over me, interrupted me, was argumentative and debated what I was told by not only Firestone (with a video) but also what I was told by another Hyundai dealership that did warranty work on my car. The other dealer even asked Rosen to call them to talk about what is wrong with the car, but Jamal wouldn't even let me speak. I bought my car here, but won't be back ever. More
by lab.love
Employees Worked With
Jamal Mumford
May 31, 2025
Nick Arena was our salesman, stellar job. Polite young man , hard worker. We bought the 2025 Sante Fe. Polite young man , hard worker. We bought the 2025 Sante Fe. More
by Carl
May 27, 2025
The salesman Rich Mathies is a great salesman. No high pressure and is a very pleasant person. This is the second car I biught from him. No high pressure and is a very pleasant person. This is the second car I biught from him. More
by russ
Employees Worked With
May 26, 2025
Very professional. Gave blue book price for my trade in. Highly recommend. Great after sale support showing all the features and operations. Gave blue book price for my trade in. Highly recommend. Great after sale support showing all the features and operations. More
by Tortorichn
Employees Worked With
Angel Hirsch Sales Rob Johnson
May 25, 2025
Very informative staff and quick responses. Our sales person was super helpful answering questions and explaining details of the car. Our sales person was super helpful answering questions and explaining details of the car. More
by debmor
Employees Worked With
May 13, 2025
Scott, Dominick and David were great to work with. Dominick handled our purchase with great courtesy and professionally and David went through the purchase/lease process without a flaw. Wound recommen Dominick handled our purchase with great courtesy and professionally and David went through the purchase/lease process without a flaw. Wound recommend Rosen Hyundai for all you car needs. More
by l.dragon
May 13, 2025
Rosen Hyuandi is a great dealer who makes looking for a car so easy! Michelle Farrar was the most down to earth sales person and made walking into the dealership fun. This was our 5th car at Rosen and th car so easy! Michelle Farrar was the most down to earth sales person and made walking into the dealership fun. This was our 5th car at Rosen and the service far exceeded our expectations! From our initial meeting with Michelle to finalizing the finances with Yaseen and a wonderful walk through with the auto features with Jen, it was a great experience! More
by brgreen
Employees Worked With
Michelle Farrar
May 02, 2025
We had an amazing experience purchasing a car from Rosen Hyundai - everything went perfectly. Ken Ugo was a fantastic salesman that I would highly recommend if you are looking for a no xx, hassle free expe Hyundai - everything went perfectly. Ken Ugo was a fantastic salesman that I would highly recommend if you are looking for a no xx, hassle free experience! More
by Happy Customer
April 24, 2025
Sales person Michelle Farrar made our buying experience easy and enjoyable. Friendly and personable, she explained each step, guided us through the selection process without pushing, escorted us to each ne easy and enjoyable. Friendly and personable, she explained each step, guided us through the selection process without pushing, escorted us to each new helpful representative, then spent the time needed to setup our devices and provided clear instructions on the operation of both the devices and our new vehicle More
by gil.high
Employees Worked With
Michelle Farrar
