Rosen Hyundai of Algonquin

Buying a car can be a very daunting experience. However, it was not at Rosen Hyundai. Frank Sciarabba is an outstanding professional. He made my experience a very positive one. He was very attentive, frie it was not at Rosen Hyundai. Frank Sciarabba is an outstanding professional. He made my experience a very positive one. He was very attentive, friendly, and answered all of my many questions. It's very difficult today to find someone you can trust, but I certainly did in working with Frank Sciarabba. I would recommend Frank to anyone when looking for a car. More

I found my salesman frank sciarabba went above and beyond my expectations.He was professional and friendly. Out of all the cars i have bought in the past, ihave nevermet a more honest salesman that made buyi my expectations.He was professional and friendly. Out of all the cars i have bought in the past, ihave nevermet a more honest salesman that made buying a car painless.I have used the service department for my first oil change and they were great also. I would reccommend rosen hyundai and frank sciarabba to everone. More

I highly recommend Rosen Hyundai. My experience was wonderful. I recently bought a 2012 Hyundai Elantra Limited. I worked with Greg Epstein. He was great -- really friendly, knows his stuff and could a wonderful. I recently bought a 2012 Hyundai Elantra Limited. I worked with Greg Epstein. He was great -- really friendly, knows his stuff and could answer all my questions, and has great sense of humor. I knew what I wanted, but due to the overwhelming popularity of the Elantra, I had to order my car and wait a few weeks. Greg checked in with me frequently,keeping me informed every step of the way. By the time I picked up my car, we were old buddies. When I picked up my car, Greg spent a lot of time showing me all the features of the car and even help me set up the Bluetooth. Setting up financing went really quickly (I can't remember the name of the finance manager but he was really great). I love my Elantra - and Rosen is a great place to buy one! More

I've been shopping for a car for the last year. Frank Sciarabba was very knowledgeable and professional. I Purchased the Elantra and Iam very happy. He even offered me my first oil change free! It has be Sciarabba was very knowledgeable and professional. I Purchased the Elantra and Iam very happy. He even offered me my first oil change free! It has been a great experience from beginning to end. I also spoke to Bob Williams about financing and he also was very helpful. I definitely would recommend Rosen and Frank Sciarabba to others. More

It was great experience in the Rosen dealer. They were very friendly and fast on the service. Also they give you great options and deals. very friendly and fast on the service. Also they give you great options and deals. More

I felt as though I could trust Mark. He tried every angle to get us the car we really wanted. We feel like we received a fair price and are very happy with the whole experience. We will definitely tell our f to get us the car we really wanted. We feel like we received a fair price and are very happy with the whole experience. We will definitely tell our friends about Mark and Rosen's. More

Patrick the internet manager was the best. From the first email until we drove off in the car Patrick was gracious and accomidating to all of our needs.He also responded to all of my phone calls and emails i email until we drove off in the car Patrick was gracious and accomidating to all of our needs.He also responded to all of my phone calls and emails in a very timely manner. Patrick also took the time wheeling me around his parking lot in my wheel chair to make sure I was happy with my color choice, he then pulled up multiple cars to make sure I felt comfortable in the car. Patrick also took the time during my test drive to stand behind the car so I could see how the back up camera worked. He took the time to follow up with all of my thousands of questions with honesty and professionalism. This was my first hyundai and it will not be my last. Patrick also was very patient explaining my bluetooth system and my blue link, both of which are great. I will recommend this dealership to anyone who will listen. Patrick made the car buying experience enjoyable which is a rare thing. More

I am so happy that I went to Rosen, the sales staff was sooo helpful, my salesperson Jason Emery, dealt with my hundreds of questions and phone calls with ease and was always there for me. The entire Rose sooo helpful, my salesperson Jason Emery, dealt with my hundreds of questions and phone calls with ease and was always there for me. The entire Rosen team was extremely friendly I never once got pressured by Jason or the management to buy anything other then what I wanted. So happy with my purchase and the Rosen staff for all their help, I will send all my friends and family thier way with no worries! More

My experience with Patrick, the internet manager, was great. He was friendly and attentive answering all my questions with a smile. He followed up on what he told me in a timely and professional manner great. He was friendly and attentive answering all my questions with a smile. He followed up on what he told me in a timely and professional manner. It was a great experience and I will be sure to send my friends and have them ask for Patrick everytime. I'm sure they will thank me for it. More

I took my Elantra in when it failed emissions testing, and was satisfied with the service. They pointed out that the power steering line was seeping and should be replaced. When I called to make the app and was satisfied with the service. They pointed out that the power steering line was seeping and should be replaced. When I called to make the appointment, I explained that I would need a loaner. The first appointment I could get with a loaner was more than a week away, but I gladly scheduled and waited. Meanwhile I got a nice coupon in the mail that would have saved me some money. Awesome! When I got there for my appointment, there were 4 cars ahead of me. It was 20 minutes before I even talked to a service writer. A little frustrating, this is gonna make me late for work. After waiting a week for the appointment and 20 minutes to talk to the service writer, I mentioned the loaner. He looks shocked and gets up to check a list. Then promptly tells me the loaner program was cancelled! Funny cuz a gentleman 3 cars in front of me left with one! I again told him I made the apt with the understanding that a loaner would be available. He has no explanation and the only suggestion he had was he could call Enterprise and I could rent a car. I was already late for work and frustrated. I left the dealership without the service and was late for work. What a frustrating way to start the day. While I had previously decided that any future work I needed would be done by Rosen, this experience might just change my mind. I wrote a letter to the dealership to complain and they didn't even care enough to respond! Great Customer Service! More