Rosen Hyundai of Algonquin

Another car dealer with all the typical car dealer nonsense. Our salesman could Not answer any question without running to his manager. Different days and different financial writers can come up wi nonsense. Our salesman could Not answer any question without running to his manager. Different days and different financial writers can come up with different used car loan rates. About the only useful bit of info our salesman gave us was that remote starters are installed by a local company in Algonquin and not by the dealer. He said it’s cheaper to go right to the installer. Shop with caution here More

Had never got any help. Was a recall of rusting rear frame never got notified. The radio had a fault which always made the battery go dead ..... they looked said it's fine ... B.S. Changed out the radio frame never got notified. The radio had a fault which always made the battery go dead ..... they looked said it's fine ... B.S. Changed out the radio never had a problem with battery again . In other words steer clear of this dealer anyway. Always a disappointment. they lie always. More

Commitment to Excellence:Like most people, I jump to Commitment to Excellence: Like most people, I jump to the reviews to see if it’s worth my time, if you are serious about a Genesis I have a few wor Commitment to Excellence: Like most people, I jump to the reviews to see if it’s worth my time, if you are serious about a Genesis I have a few words for you to consider. I have been in sales over 22 years for large a corporation and never had an experience Like I had with a gentleman named Jared Shaw at Rosen Hyundai Algonquin. Jared was not a salesman he was a Sales Consultant that worked with me on leasing a Genesis GV70. In fact I originally came in for the G70 and found it as a beautiful vehicle but on the smaller side for my day to day needs. Jared helped me over a period of about a month and I was able to secure the first GV70 with his help. I traveled 2 hours round trip for 4 different occasions to meet with Jared and finally secure the vehicle that I never new I was really looking for. I had looked at Audi, Mercedes so forth because I had those before, Jared showed me by test driving as well as research that the GV70 had so much more to offer. I found a marriage of luxury, amazing comfort, unsurpassed safety features and technology that quite frankly is not in the other German Auto rivals. This SUV is amazing but I am thankful each day that I got in it because of Jared. I was at a loss of words each and every time, he is truly an advocate for the buyer and steers you away from the conventional horrible experiences that we all remember as a purchaser of a vehicle. All I can say is that each time I worked with Jared, it was like partnering with my best friend or family member and I hate to waste time but driving nearly 8 hours in total to secure this GV70 I don’t regret 1 minute. The whole team at Rosen were super professional right down to the Manager who handled an issue internally and made it right immediately as well as the gentleman who wants to put on the diamond coat to your paint after that most people might decline, trust me I debated on this for the additional cost and it already saved me twice so it’s worth it! Jared Shaw is not the best car salesman at Rosen, Jared Shaw is the Best car Sales consultant in the entire country! I would put his customer service up against any industry not even just car purchasing or leasing, if you don’t see him, if you don’t drive to him if you don’t believe in this review then you just missed out on a great deal with no pushy over the top sales jargon and you missed out on the best customer experience of your life! As long as Jared Shaw is working at Rosen, I will be a Rosen customer for all my vehicles. It is not even a question, Genesis is so out in front of the Big three that their offerings, prices and with Jared’s customer service as flagship at Rosen you can’t go wrong at all. Jared, appreciate your dedication and Mastery to your profession and commitment to Excellence. More

Everyone was and still is very friendly when I go in to ask more questions about my Genesis. Everyone was very polite, very informative, and made us feel very comfortable. I would highly recommend to my ask more questions about my Genesis. Everyone was very polite, very informative, and made us feel very comfortable. I would highly recommend to my family snd friends. More

Jon Muehl is an excellent salesperson . He was very helpful in getting me my dream vehicle Hyundai Palisade SEL AWD Premium Package Abys Black Pearl color. For Jon customer comes first. He understa helpful in getting me my dream vehicle Hyundai Palisade SEL AWD Premium Package Abys Black Pearl color. For Jon customer comes first. He understands customer expectations and demands and guides them accordingly. Ultimately he makes our(Customer) life easy... He works to fit our budget and we as customers don't feel pressured. I would give Jon Muehl 5 STAR rating and excellent work by ROSEN Team.. EXCELLENT SERVICE..... More

We keep coming back because we are confident we are getting the best price. They work to fit our budget and don't feel pressured. getting the best price. They work to fit our budget and don't feel pressured. More

I was so pleasantly surprised by the experience of buying a car from Rosen. I have been even more pleasantly surprised by the follow up service. Everyone that I've met has been thoughtful, kind, helpful, com a car from Rosen. I have been even more pleasantly surprised by the follow up service. Everyone that I've met has been thoughtful, kind, helpful, competent. They love what they do and it shows! So very glad I bought from Rosen! More

Jon Muehl was an excellent salesperson. Very detailed in explaining everything about the Sonata. Would recommend him to family and friends. Also he responded very quickly to answer all our questions and con explaining everything about the Sonata. Would recommend him to family and friends. Also he responded very quickly to answer all our questions and concerns. More

Quoted me on price when I made and agreed to deal. Then turned around and charged me 5,000 over. Even the salesman said I was right. Owner said NO WAY. Absolutely horrible turned around and charged me 5,000 over. Even the salesman said I was right. Owner said NO WAY. Absolutely horrible More

He was great!!! Responded right away. All my questions were answered. Excellent service!!! Thank you!!! Great great great great great great great great great great!!!! were answered. Excellent service!!! Thank you!!! Great great great great great great great great great great!!!! More