Rosen Hyundai of Algonquin - Service Center

Fraudulent business practices I purchased a new car that had was defective. It had a incorrectly installed windshield. This defect allowed rain in come inside the vehicle. After pu I purchased a new car that had was defective. It had a incorrectly installed windshield. This defect allowed rain in come inside the vehicle. After purchasing this vehicle I realized the new moisture stains. This vehicle should not have been sold as a new vehicle. After 2 service appointments the car I picked up had duct tape on the windshield... Is this how they fix an improperly installed windshield More

Rude treatment! I arrived for my service appointment and Mr. Siler seemed annoyed I was there, asked why I was there (I said I have a service appointment), where's my I arrived for my service appointment and Mr. Siler seemed annoyed I was there, asked why I was there (I said I have a service appointment), where's my car and where's the keys. He never reviewed the work to be done. When completed. He said sign here and that was it. No discussion of what was done. It's hard to convey how rude he was when I arrived. I'll go to another Hyundai dealership next time. More

Good attention to detail I called for a minor recall repair and oil change. Nut I was informed of a couple of other things which were due. I was scheduled for a four hour wind I called for a minor recall repair and oil change. Nut I was informed of a couple of other things which were due. I was scheduled for a four hour window rather quickly. When I arrived everything was as I was told on the phone. Steven told me he could have someone drive me home but I did not need it.I came back in three hours and forty five minutes and the call was waiting for me. My exit was quick. If there was one concern, my keys were left in my unattended unlocked car which questions their commitment to security. More

new car purchase we went in for service and to look at new cars. henry was our salesman and provided excellent service. he handled all the questions we had and ended u we went in for service and to look at new cars. henry was our salesman and provided excellent service. he handled all the questions we had and ended up selling us our new elantra. More

First maintenance visit I was Rosen in Algonquin recently for my first maintenance visit and I have nothing but good things to say about the staff and the environment there a I was Rosen in Algonquin recently for my first maintenance visit and I have nothing but good things to say about the staff and the environment there at Rosen. It's fabulous. I would recommend that anyone purchase a car there and have the same great experiences that I have thus far. More

Fast, efficient and friendly. From a last minute call in the morning through a car wash and 'The test came out very well' it was a very pleasant morning. It was a 312 recall. From a last minute call in the morning through a car wash and 'The test came out very well' it was a very pleasant morning. It was a 312 recall. More

From Sale to vehicle maintenance, consistent customer care. Stress-free and considerate vehicle purchase experience at a great price was then followed by two years of efficient and prompt servicing of the vehi Stress-free and considerate vehicle purchase experience at a great price was then followed by two years of efficient and prompt servicing of the vehicle. Dealer correspondence provided service reminders and reward coupons. More

Service Fast and courteous service, even without prior appointment. With on-line coupons and every 5th oil chenge free the price can not be beat. And a free c Fast and courteous service, even without prior appointment. With on-line coupons and every 5th oil chenge free the price can not be beat. And a free car wash with ANY service! More

syl0302 I have been dealing with Kyle for the past 9 years, he has always been very friendly, professional and courteous. He has always gone above and beyond I have been dealing with Kyle for the past 9 years, he has always been very friendly, professional and courteous. He has always gone above and beyond his job and Kyle is the main reason why I choose Rosen for my car to be serviced. Thank you Kyle for many years of fantastic service. More

Do not use their service department This service department will waste your time by telling you one thing and doing another. They do not care how much of an inconvenience they cause you. This service department will waste your time by telling you one thing and doing another. They do not care how much of an inconvenience they cause you. Take your car to another dealership if you want it done right. More