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Rosen Kia Milwaukee
Milwaukee, WI
212 Reviews
At Rosen Kia Milwaukee, we’re determined to go the extra mile for each and every one of our customers. Whether you drop in to purchase a new or used Kia, have your Kia serviced or buy Kia parts, we will be there to help you every step of the way. Our Milwaukee, WI Kia dealership carries a large selection of new and used Kias, including the Kia Rio, Kia Sorento, Kia Sportage and more. Whatever your lifestyle, there’s a Kia that will fit it perfectly. Our knowledgeable sales team is willing to answer any questions you might have about buying a new or pre-owned Kia so that you feel completely comfortable with your purchase before you drive off the lot. We don’t just sell new and used Kias; we also help you maintain your vehicle so you can count on owning it for many years to come.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 3:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 212 reviews
Verified Customer
July 11, 2025
I would recommend this business,, but when I was quoted a price, they surprised me by not telling me about the labor charges. I would recommend the service people make sure they do that for all services in price, they surprised me by not telling me about the labor charges. I would recommend the service people make sure they do that for all services in the future. More
by LGENSKOW1
Employees Worked With
Keith Jacobsen
July 10, 2025
The main complaint was concerning the shuttle service. It was very unreliable and it caused us some grief cause we had a rearrange appointments. One more thing they seem to have overlooked as having the c It was very unreliable and it caused us some grief cause we had a rearrange appointments. One more thing they seem to have overlooked as having the car washed after service. Otherwise the oil change was fine. More
by robredmerski
Employees Worked With
Dominic
July 09, 2025
Patient salesman Steven satisfied all of our questions helping us find the right vehicle for our new car purchase. We are very happy to have purchased through Rosen. helping us find the right vehicle for our new car purchase. We are very happy to have purchased through Rosen. More
by Dan
Employees Worked With
Steven Falk, Faith, Elliot in Service
July 09, 2025
Everyone was extremely pleasant Though I wish the gentleman helping me knew more about Kia’s because he couldn’t answer my questions He was new to kia That would be my main issue So I’ll sti gentleman helping me knew more about Kia’s because he couldn’t answer my questions He was new to kia That would be my main issue So I’ll stick with my personal mechanic More
by Sulun007
Employees Worked With
Keith Jacobson
July 09, 2025
I've had my car in twice for a check engine light and neither time could they tell me why the check engine light was coming on. They also claim there is no history of a check engine light, which I find neither time could they tell me why the check engine light was coming on. They also claim there is no history of a check engine light, which I find impossible. The check engine light is on again and I am dreading calling. More
by cld1122
Employees Worked With
N/A
July 05, 2025
Took Kia telluride in for routine service that was pre paid for. Was told I also needed all wheel drive service for $299.95 and coolant exchange for $249.94. Was expecting to pay about $550 plus tax at paid for. Was told I also needed all wheel drive service for $299.95 and coolant exchange for $249.94. Was expecting to pay about $550 plus tax at checkout. At checkout (5 hours later!!), I was handed a bill for $779 and some cents. I thought they must have done some extra service without notifying me, which I was upset about, but they did not! Nope- just added $230 to the bill. Someone else might have paid this but I argued the bill and was asked to go back to the waiting room so they could figure it out. He (nice enough man) came out to the waiting room and had “got it down”somewhat; I don’t remember the amount, but still too much. When I questioned the labor cost and parts, it came down more to $633. He stated he gave me a discount. When I stated that although that was better, it still seemed to be more than the $550 I was quoted plus tax. When we walked over to check out, I mentioned that I was just texting my daughter in law, who is an attorney, to see how they can just do this (she really is and i I really was). After mentioning this, the final bill I got was $579.20! Mathematically, that is the initial $550 that I was quoted plus tax. They didn’t give me any discount! I just got charged what I should have been charged- and only after several arguments with them. Check yours bills before you go handing them money !! I have to continue to go there for regular maintenance as it’s paid for until 2029, but will not have them do any other services for me. More
by dcgorn58
Employees Worked With
Nick martinez
July 03, 2025
Great coffee machine. Laughable sitting area. Looks more like a kiddie play area; not for adults. I would not dare try to sit in such low chairs. I don't have the strength Laughable sitting area. Looks more like a kiddie play area; not for adults. I would not dare try to sit in such low chairs. I don't have the strength in my legs to get myself back up again. And those high stools I did sit in; not very comfortable either. For over the hour I had to wait. Not every customer you have are in great shape. I'm elderly and slightly disabled!! Your employees all were very pleasant. Friendly and kind. More
by KARENANN98
Employees Worked With
Keith Jacobson; Daniela Garcia
