Rosen Kia Milwaukee

Great detail to service updates and great customer service. Fast general drive in service for routine maintenance. service. Fast general drive in service for routine maintenance. More

bought my 3rd Kia from them and always a great experience... Rosen Rocks! I always recommend them to people. experience... Rosen Rocks! I always recommend them to people. More

Service guy who took care of me, BEN, was very knowledgeable about the recall on my car. He seems like a very personable and friendly guy. I’ll always ask for him when I service my car there!!! knowledgeable about the recall on my car. He seems like a very personable and friendly guy. I’ll always ask for him when I service my car there!!! More

Counter service, Ben & trainee were very patient & helpful. I had a number of questions about my invoice from a previous service appointment. Ben was able to answer all my questions. He also full helpful. I had a number of questions about my invoice from a previous service appointment. Ben was able to answer all my questions. He also fully explained the recommendations from this service call and found discounts that could be applied. All employees at the service desk were very polite. More

Worst service experience of my life. $291 spent for NOTHING. I’m extremely disappointed. I brought my 2013 Sorento in for 3 problems. 1. Hyperflashing turn signals, 2. Radio not work $291 spent for NOTHING. I’m extremely disappointed. I brought my 2013 Sorento in for 3 problems. 1. Hyperflashing turn signals, 2. Radio not working and 3. Back up camera not working. I was told when I made the appointment that I could pay for one hour of diagnostic time, but when I brought the car in I was told it would cost $250 per problem ( just for the diagnosis and not for the repair). I think $750 diagnostic charge is excessive so I chose to have the turn signal hyperflashing evaluated because this was the primary safety issue. I was told I need new bulb holders and light bulbs that had to be “ordered “ and would cost me another $396 to fix! In addition to the $250 they charged me to look into the problem I identified, Kia did a multi-point inspection that I did NOT request! Of course they didn’t charge me for this inspection, but they found over $5000 in work to do including tie rod replacement ($600), strut bearing replacement ($1243), oil pan reseal ($41) and new tires ($808). I left the dealership mad, dissatisfied and disappointed. I will NOT return and I will tell my friends and family to avoid this Kia dealership. Furthermore, service advisor, Ivan Lopez, was not helpful. John Brusky More

Steven and Kevin were such a joy to work with! They made the process very straightforward and easy and answered any and all questions that I had. They made the process very straightforward and easy and answered any and all questions that I had. More

Dominic listened carefuly to my questions and requests and was very professional and responsive. He didn't talk to me like I was a stupid old lady - which I someimes have gotten at other dealerships. and was very professional and responsive. He didn't talk to me like I was a stupid old lady - which I someimes have gotten at other dealerships. More

I got an appointment at my convenience. Staff is very friendly and helpful. Excellent overall service. Staff is very friendly and helpful. Excellent overall service. More

Everyone I had the pleasure of coming in contact with at Rosen Kia Milwaukee was friendly, respectful and helpful. I appreciated the ease, transparency, and lack of sales gimmicks/pressure. I felt a simple, Rosen Kia Milwaukee was friendly, respectful and helpful. I appreciated the ease, transparency, and lack of sales gimmicks/pressure. I felt a simple, genuine desire on their part to earn my business and ensure I walked away happy. It was the smoothest and most pleasant experience I’ve ever had with a dealership. More

Best dealership in town with great customer service, a beautiful facility and fast efficient car service. beautiful facility and fast efficient car service. More