Rosen Kia Milwaukee

We had a very good, pressure-free experience! Our sales assistant was John Bappert. He was quick and courteous and provided a pressure-free experience. John answered our questions (he knew Kia ins Our sales assistant was John Bappert. He was quick and courteous and provided a pressure-free experience. John answered our questions (he knew Kia inside and out), let us test drive a few and then let us make our own decisions. There was no stress in our buying experience here. The price was as quoted and did not increase when we went in to do the paperwork (as had happened previously to us at another dealer). John found us the car we wanted and we felt the price was fair. Win-Win. Anthony also helped answer some of our questions and kudos to the staff who completed the paperwork with us on purchase day. Again, there was no pressure. That was huge. I highly recommend Rosen Kia Milwaukee. More

excellent customer service I will be telling anyone looking for a new vehicle to go to Rosen Kia. Simply exceptional customer service. They went out of their way to get me the v I will be telling anyone looking for a new vehicle to go to Rosen Kia. Simply exceptional customer service. They went out of their way to get me the vehicle I wanted and at a price that worked for me. They really went above and beyond. Nowadays who does that?!!! When it's time to replace my new vehicle they will get my loyalty. Thanks for doing what should be done in any customer service supported business!!!! More

Smooth Transaction Worked with Beni on purchasing my cpo 15 Sedona, he made the whole transaction quick and easy. No xx, no gimmicks, straight and to the point at the pr Worked with Beni on purchasing my cpo 15 Sedona, he made the whole transaction quick and easy. No xx, no gimmicks, straight and to the point at the price I was looking for. Would do business again. More

Purchased New Kia Optima from John Bappert We have been to many car dealers looking at several different makes and models of vehicles when we arrived at Rosen Kia, John Bappert greeted my fianc We have been to many car dealers looking at several different makes and models of vehicles when we arrived at Rosen Kia, John Bappert greeted my fiancee and I, we both felt comfortable with him, I could tell right away that he is a genuine guy that was going to make our car buying experience a breeze. We are very Pleased to say everything was spot on perfect and want to Thank you John for the awesome service we received and how well you treated us. I can honestly say We felt like family. Thanks again and Thank you to the helpful staff as well. We will be sure to share our experience with friends and family.... More

New Lease My 02 Sedona needed to be replaced after an accident. It served my very well for 14 years. John Bappert was so helpful in helping me to navigate thr My 02 Sedona needed to be replaced after an accident. It served my very well for 14 years. John Bappert was so helpful in helping me to navigate through my first lease process. He explained everything well and gave me all the details. I'm so happy with my Sedona! More

Finally found a relaxing atmosphere! John was a very knowledgeable and helpful as he showed me many options for a new Kia. He helped me pick out my car without having to settle for less John was a very knowledgeable and helpful as he showed me many options for a new Kia. He helped me pick out my car without having to settle for less than what I really hoped to find. My Soul is a dream come true! John was relaxed, considerate and polite as I changed my mind more than once, The first dealership that I felt no pressure to buy and got such a deal!! I would recommend going to this establishment before you decide on a vehicle! The professionalism was as amazing as the Kias! More

First New car purchase I admittedly dont have good credit but really needed a new vehicle so thought I'd give it a try. The minute I got there I was greeted by John and he w I admittedly dont have good credit but really needed a new vehicle so thought I'd give it a try. The minute I got there I was greeted by John and he was wonderful through the entire process. He always kept me updated on what was going on while they worked to get me approved to buy the car. He showed me all the features of the car he recomended for someone in my position and never rushed me along for a decision. Keith also worked very hard towards getting me financed and worked magic for me. Without him I would mever have been driving home a wonderful new car. I love the warranty Kia offers and when my tennyears is up I would def consider buying from this dealership again. More

LOVE OUR SORENTO Shopping for a new vehicle, decided to look at the Kia brand. Went to Rosen to check things out and was greeted by John Bappert. We were asked wha Shopping for a new vehicle, decided to look at the Kia brand. Went to Rosen to check things out and was greeted by John Bappert. We were asked what we were looking for and we told him a Sorento. He started showing us the vehicles that were available and went into detail about their products. We were very impressed at his knowledge of the brand. After explaining everything to us we told him we were going to shop around at other dealers and he told us he understood and to take our time because he wanted us to be satisfied with our purchase and also with the process of purchasing a new vehicle. Took us on a couple of test drives with the Sorento and the Sportage so we could feel the difference between the two vehicles. Once we were through with the visit he asked if it would be okay to contact us and we said sure, give us a couple of weeks. Almost a couple of weeks went by and after visiting other dealers we decided to go back to Rosen. Sat down with John to go over the vehicle of our choice and made a decision however with all the options we wanted they did not have one on their lot so they did a locate for us. Was never pressured to take a vehicle they already had on their lot as he said he wanted us to be happy with the purchase. Once the vehicle arrived we went in to close the deal. John went over everything with us and explained all the many features the vehicle had. The vehicle was in pristine condition, couldn't wait to get in and drive it. The people we dealt with during the process of purchasing this new vehicle were extremely helpful, friendly and knowledgeable. What a great experience. More

Miss lug nuts after a tire rotation AGAIN!!!!! This is the second time I have taken my care in for a tire rotation and one of the wheels was missing 2 lugs nuts! Why did I take my care back here a This is the second time I have taken my care in for a tire rotation and one of the wheels was missing 2 lugs nuts! Why did I take my care back here again. Failed engine 1 year after having the car 3 lug nuts missing on driver side back tired after a tire rotation 2 lug nuts missing on my front driver side after a tire rotation. I WILL NEVER RETURN TO THIS PLACE FOR SERVICE AGAIN! If you can get a great deal on your car, cool, but DO NOT TAKE IT THERE FOR SERVICE. I had another review on here or the 1st time my lug nuts went missing. Magically it isn't there anymore. Interesting More

New Sorento from John Bappert Recently purchased a new Sorento at Rosen KIA. John Bappert took the time to explain all of the options available to us in selecting a trim package. Recently purchased a new Sorento at Rosen KIA. John Bappert took the time to explain all of the options available to us in selecting a trim package. His depth of knowledge and honesty made purchasing a car a more enjoyable experience. John then took the time to show us how to navigate our way through all of the features in the Sorento. More