
Rosen Kia Milwaukee
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 3:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I have been to dozens of dealerships and the Rosen in Milwaukee, the 27th St location, is by far the worst, bar none. We dealt with a total of 5 different salespeople within a span of 45 minutes because Milwaukee, the 27th St location, is by far the worst, bar none. We dealt with a total of 5 different salespeople within a span of 45 minutes because they would initially help us then disappeared and never came back. We finally test drove a Nissan but didn't like it. When we returned from the test drive, of course the salesman last helping us was nowhere to be found and by that time we just wanted to get out of there. So I dropped the keys off with another salesperson and said we'd keep on looking. What happened next was certainly a surprise. A Rosen employee who was standing next to the door told us we had to wait for our salesperson, I explained to him that we really weren't interested in looking anymore here and were done for the day. As I started to walk past him through the door he placed his arm across the door blocking us in and said "Go sit down and wait for him [the salesman]." I was dumbfounded to say the least. After the surprise wore off, I let him know kindly that his arm wouldn't prevent us from leaving and he finally relented. The worst part of all this was that the owner of that location (the guy with the silly look and voice in the commercials) was standing no further than 6 feet away from us, and he was stood there watching the whole thing. So if you want to feel bullied and intimidated into buying a car and have all the joy of buying a new car taken away from you, then Rosen is the place for you. More
Bought a used Altima that was supposedly thoroughly inspected. I noticed it leaked coolant and was met with stiff resistance, denial, and hostility when I asked to return the car. I persisted and final inspected. I noticed it leaked coolant and was met with stiff resistance, denial, and hostility when I asked to return the car. I persisted and finally got my money back, but their attitude demonstrated that should a customer problem arise, they will be anything but helpful. More