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Rosenthal Acura
Gaithersburg, MD
214 Reviews
Welcome to Rosenthal Acura in Gaithersburg, Maryland...Your Washington DC area Acura Dealer. We have an excellent selection of New Acura Vehicles. Please search our New & Certified Pre-Owned Acura Inventory to find the perfect Acura for you. Our Acura Service Department is committed to providing you with Superior Customer Service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Gaithersburg Area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday Closed - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 214 reviews
August 04, 2024
I just bought a TLX from Victor and I 've never come across a car salesman who know so much about his product. He is also a very friendly person, easy to talk to and to do business with. I would highly across a car salesman who know so much about his product. He is also a very friendly person, easy to talk to and to do business with. I would highly recommend him the next time you are shopping for a car at Rosenhal Acura in Gaithersburg MD More
by jerryg41
May 27, 2024
Victor Castro was an absolute please! Very personable and knowledgeable about the industry. I could have sat all day and talked with him! Made my purchase of a RAV4 such a pleasure! Very personable and knowledgeable about the industry. I could have sat all day and talked with him! Made my purchase of a RAV4 such a pleasure! More
by afleming
Employees Worked With
April 26, 2024
Victor Castro was kind, patient, efficient and extremely knowledgeable about the products he is selling. I cannot recommend him enough! knowledgeable about the products he is selling. I cannot recommend him enough! More
by lelohmeier1
Employees Worked With
April 03, 2024
Thank You Nina for being so patient with me. You were very knowledgeable about the vehicle I wanted I appreciate that you accommodated me at an earlier time than expected. You were up front and You were very knowledgeable about the vehicle I wanted I appreciate that you accommodated me at an earlier time than expected. You were up front and honest. I would definitely recommend! I got the customer care I was looking for in a dealership! More
by birdieb304
March 30, 2024
Victor was very considerate and patient with me upon making my decision. I had first met him a year ago and he didn’t forget me a year later! Now I have a new car thanks to his reassurance and genuine s making my decision. I had first met him a year ago and he didn’t forget me a year later! Now I have a new car thanks to his reassurance and genuine salesmanship. Thank you Victor! More
by Alexis D.
March 05, 2024
I bought extended warranty for my Acura RDX 2019 from this dealership in September, 2023 from one of its financial specialist Ebrahim Davarani. In February, 2024, I sold my car and so I submitted cancell this dealership in September, 2023 from one of its financial specialist Ebrahim Davarani. In February, 2024, I sold my car and so I submitted cancellation request to Ebrahim. I was supposed to get back about $2600 for the unused mileages. Since I submitted the cancellation request about 3 weeks back, I called him half a dozen times and left messages for him. He never responded. I called his manager and he never returned my call. Then I called the General Manager and he never responded. This dealership is all about selling but cares less about honest service and ethical business practice. More
by anmwkhan
Employees Worked With
February 21, 2024
This was a fantastic dealership experience. I've had nothing but a great time purchasing my new vehicle. I've had nothing but a great time purchasing my new vehicle. More
by Crashed
Employees Worked With
February 06, 2024
The dealership and website was very helpful in helping me find a durable vehicle that was within my budget. The customer service received from Victor Castro was excellent and I would recommend this dealershi find a durable vehicle that was within my budget. The customer service received from Victor Castro was excellent and I would recommend this dealership and Victor if you are looking for great customer service. More
by dashward
December 17, 2023
Victor is personal and efficient! I cannot recommend his expertise and customer service higher :) Thank you! I cannot recommend his expertise and customer service higher :) Thank you! More
by Erinbfinke
November 03, 2023
Thank you to the whole team at Rosenthal Acura! They made me feel welcomed immediately and helped me with my car purchase. I highly recommend you go and see Victor Castro, he is amazing and knowled They made me feel welcomed immediately and helped me with my car purchase. I highly recommend you go and see Victor Castro, he is amazing and knowledgeable. The dealership is super clean and all the staff members are friendly. More
by steffanyangomas
Employees Worked With
