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Rosenthal Acura

Gaithersburg, MD

4.4
202 Reviews
Welcome to Rosenthal Acura in Gaithersburg, Maryland...Your Washington DC area Acura Dealer. We have an excellent selection of New Acura Vehicles. Please search our New & Certified Pre-Owned Acura Inventory to find the perfect Acura for you. Our Acura Service Department is committed to providing you with Superior Customer Service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Gaithersburg Area.
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623 North Frederick Avenue

Gaithersburg, MD

20879

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Showing 202 reviews

July 06, 2023

I can't say enough good things about the experience we had at Rosental Acura in Gaithersburg. Victor Castro was our sales rep and he couldn't have been more helpful and responsive. Very prompt in returnin More

by petesullivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sohrab
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Very helpful staff willing to help as much as he can to get us a reasonable price More

by Miguelromero12390
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sohrab
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

This place is very clean. Also very friendly employees. Victor Casto is very knowledgeable. Great salesman More

by Guy Hunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rubeen Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter ORourke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Majid Masoudpour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sohrab
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

The dealership is good enough for me to smoothly trad in my previous MDX for a new 2023 MDX. Just wish the trad-in value be higher. The Sales person Victor is sincere, friendly, and knows his stuff. Highly More

by bingraomd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2023

Avoid this dealership- they present the worst of all the stereotypes of used car salemanship: lied about the price and warranty and tried to charge 2K more (even though I had confired verbally and in writin More

by Avoid these tricksters - so disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Nakeya Brown
January 31, 2023

John is a professional salesman. Always very positive and sunshine. I bought my third car : MDX here, it's a very satisfied experience. Thanks to Rosenthal Acura! More

by mick9618
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fetty
Jan 31, 2023 -

mick9618 responded

Thanks to Rosenthal Acura

January 27, 2023

John was so helpful and everyone I worked with at the dealership was wonderful! Love my new Acura! More

by Gabrielle.loveless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
October 13, 2022

Great customer service. I had the best experience with my new RDX Acura! Victor Castro and teem Rosenthal was professional. Victor was very patiently answer all the question More

by pervaya
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Castro
August 10, 2022

I had the best experience with my new 2023 Acura Integra! Victor Castro was amazing and made the process so simple. I am excited about my purchase and would definitely recommend any peers to this dealership More

by Bryanah Alexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Castro
August 08, 2022

Definitely above and beyond great service! ! from the time we bought the car to the time of having the car serviced, from the service personnel to the sales managers, Walter and Rubin, prompt a More

by gsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
(Sales Mgr./Rubin), (Service Mgr. Harry) and Staff
2
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