Roseville Chevrolet

The Sales people here were much more willing to communicate and work with me on negotiating the price than any other dealerships I tried to make deals with. communicate and work with me on negotiating the price than any other dealerships I tried to make deals with. More

I was very pleased with how Melinda Filer treated me on my last service visit. I am cautious about leaving my car in the hands of others, but Melinda put me at ease and seemed very knowledgable. my last service visit. I am cautious about leaving my car in the hands of others, but Melinda put me at ease and seemed very knowledgable. More

Go see Austin Andrade & Phil Cunha! They took really good care of me on my new Chevrolet! My new reviver plate also looks really good on my new Silverado!! I would trust those guys with They took really good care of me on my new Chevrolet! My new reviver plate also looks really good on my new Silverado!! I would trust those guys with my own family! More

Phil Cunha really cares about taking care of customers and giving them the respect and time to really listen to them and find them the perfect vehicle if you are looking for a new or used car truck or SUV and giving them the respect and time to really listen to them and find them the perfect vehicle if you are looking for a new or used car truck or SUV you need to go see Phil Cunha More

I will never use Roseville Chevrolet again they stripped my oil plug then tell me they would replace it but I pay have for the oil which I agreed to but felt was wrong. They lied never fixed any thing. This my oil plug then tell me they would replace it but I pay have for the oil which I agreed to but felt was wrong. They lied never fixed any thing. This is their responsibility as far as I am concerned. Not good customer relations at all More

Come to Roseville Chevrolet and ask for Phil Cunha. Not only does he have over 30 years of Car sales experience, he really cares about changing customers lives one deal at a time. Not only does he have over 30 years of Car sales experience, he really cares about changing customers lives one deal at a time. More

Probably one of the worst car sales experiences I’ve had and I’m old and I buy one to two cars a year and I’m old and I buy one to two cars a year More

I have has several Issues with service department. But Penny the service manger has fixed my prev. issue. My truck is there right now. I dropped it off on Saturday morning for a Monday appointment. I But Penny the service manger has fixed my prev. issue. My truck is there right now. I dropped it off on Saturday morning for a Monday appointment. I called Tuesday afternoon because I hadn't haerd anything. So I called They said they haven't looked at it yet because, The service writer wasn't in till Wednesday. Part 2 They sold us a tire warranty That covered replacement, (oh wait we hit the max in the fine print) and of course they said when you buy it there is nothing like that. " We will replace them as many times as needed" I wanted to make sure do to it's a dually. I will never Buy or have anything serviced there EVER again More

Bad experience, went to change oil and filter came back to find that they didn’t change the filter. They weren’t welcoming from the beginning. Never going back again! to find that they didn’t change the filter. They weren’t welcoming from the beginning. Never going back again! More

Terrible Experience with Unfulfilled Promises and Unbearable Wait Times I recently had the misfortune of purchasing a new car from Chevrolet Roseville, and the experience was nothing short of a ni Unbearable Wait Times I recently had the misfortune of purchasing a new car from Chevrolet Roseville, and the experience was nothing short of a nightmare. My excitement for my son's first car quickly turned into frustration and disappointment due to the awful service and unmet promises that unfolded during our visit. Upon arriving at the dealership, I had hoped for a smooth and pleasant experience, but that was far from reality. The process dragged on for nearly 5 hours, and most of our time was spent waiting for the financing agent to prepare the contract. This excessive delay was both baffling and infuriating, especially given my previous experiences with other dealerships that were far more efficient. However, the most egregious aspect of this ordeal was the behavior of RANDY, the closer. From the outset, he tried to upsell me on various add-on services that amounted to an astonishing $7500. He artfully presented these services as if they were an integral part of the transaction, leaving me under the impression that they were mandatory. After further scrutiny, I discovered these services were completely optional. This deceitful tactic to inflate the purchase price was utterly unacceptable and left a sour taste in my mouth. To make matters worse, Randy assured me I had ample time to provide him with a friend and family discount code, as I had purchased the car using this discount. He explicitly told me that I had a week to furnish the code. Acting upon his information, I sent the code on 8/6/23, well within the timeframe he had indicated. However, I was shocked when I received a response stating that the code had to be submitted by the end of the month. Randy had lied to me to expedite the deal closure. This deceptive behavior left me feeling cheated and utterly disgusted by the level of service I had received. I am appalled by the way I was treated at Chevrolet Roseville. The numerous negative reviews on platforms like Yelp and Google attest that this dealership consistently falls short regarding customer service. It's painfully evident that they prioritize profit over the satisfaction and retention of their customers. My experience serves as a warning to others considering doing business with this dealership. I will share my appalling encounter with everyone I know to ensure they don't fall victim to such deceitful practices. In the end, Chevrolet Roseville needs to have the integrity and commitment to customer service that one should expect from a reputable dealership. More