Roseville Chevrolet

Went to the dealership to buy a corvette. Spoke to Ryan Bennett he said they had a black loaded corvette. I told him I would take it and be in in the morning. Knowing I was coming to but the Spoke to Ryan Bennett he said they had a black loaded corvette. I told him I would take it and be in in the morning. Knowing I was coming to but the car they sold it before I got there. Then told they have a used one with only 1500 miles. Went to look at it and liked it. As the dea;l was working I find out it's a 2020 not a 2022. He informed me that it was loaded 3LT no other options available it had everything. I bought the car after almost 8 hours at the dealership. Never got a test drive they seemed to busy. The next morning, I find out it is missing the lift system and take the corvette back. Telling them they mis represented the vehicle and its options. Left them the key and the car. It is still up in the air what's going to happen. But the car is theirs now. They say not. We will see when my attorney gets involved. Richard Harris More

This is an absolutely awful dealership. Showed up to look at a vehicle that was already gone after driving 2.5 hours with an appointment. When discussing prices Jeremy was extremely condesc Showed up to look at a vehicle that was already gone after driving 2.5 hours with an appointment. When discussing prices Jeremy was extremely condescending (no shock since I am a woman) and rude explaining to me that I care about monthly payment not the car cost. I explained to him that I have paid off three vehicles and could not care less about the monthly payment, but care about the bottom line. They are trying to sell vehicles for 5,000 over MSRP simply for “market adjustment”. I refused to be disrespected by this man and chose the dealer next store, Buick, GMC, Cadillac, to purchase my vehicle. They have my highest praise. The only positive thing about my experience with John L Sullivan was the salesman Bradley, who was kind and seemed to realize that his boss comes on much too strong, by his timid smile when I complained about the way I was treated. Never again, choose Maita if you need a local Chevy. More

Horrible dealership will trap u into a car loan for a high apr and then gives u a defective vehicle and refuses fix it right it’s been 5 times now already! Bryan is not a good service manager he’s not he high apr and then gives u a defective vehicle and refuses fix it right it’s been 5 times now already! Bryan is not a good service manager he’s not helpful and and don’t give a crap about anything but money!!! Will leave u without a car with a baby and kids and not even blink twice so do urself a favor DONT COME HERE TAKE UR BUISNESS ELSWHERE SAVE URSELF A HEADACHE More

Absolute nightmare the past 9 months. Bought a 2017 Silverado 1500 with 37k miles on it. I am a contractor and explained to the salesman my demanding schedule and the need to be covered if anything goe Silverado 1500 with 37k miles on it. I am a contractor and explained to the salesman my demanding schedule and the need to be covered if anything goes wrong etc. Gets me to buy a very expensive warranty that will cover me to 100k miles bumper to bumper (excluding the bumpers of course.) I have had problem after problem with this truck, electrical issues, fuel injectors suddenly going bad at only 52k miles, culminating in the battery EXPLODING and catching on fire, the same battery they sold me the truck with just over 9 months ago! I have been told nothing is covered, they dont cover battery and cables etc. I am losing tons of money and time dealing with this hassle. Buyer beware, I would avoid this dealership at all costs if you arent interested in hassles, headaches, and wasting time! More

I bought a car for $ 40,000 with Chad Jackson and Gary Resnick in April 2021. The windshield of the car was damaged and I received written confirmation that I would be reimbursed. After the repair, I subm Resnick in April 2021. The windshield of the car was damaged and I received written confirmation that I would be reimbursed. After the repair, I submitted the invoice to Chad Jackson and he confirmed that he would cover the cost. So far I have not received any money. Even after multiple inquiries - and after 5 months - I did not receive the money. More

Frustrated with the sales dept. very dishonest. First I was told that the Carbon traim that "made exclusively" for my car was part of the package then I was told it wasn't and if I wanted it I would have t was told that the Carbon traim that "made exclusively" for my car was part of the package then I was told it wasn't and if I wanted it I would have to pay $9995.00. When I said I didn't want it they tried to get me to pay for the Shipping and Handling of this part. I later found out that with the package 3LT Z51 that it's customary for that part to be included in the package. I request a premium car cover, was told that they are $1000.00 and if I could meet them half way. I agreed. The car cover that was mailed to me didn't fit my car and was substandard at best. I've put in a call to the General Manager and have not received a call back. Disappointing!! More

Made an appointment to have my truck serviced at John Sullivan in Roseville. I’ve taken my vehicle three times to Folsom same problems. This time I have the issues on video back. Transmission problem ele Sullivan in Roseville. I’ve taken my vehicle three times to Folsom same problems. This time I have the issues on video back. Transmission problem electrical problem exhaust problem. The gentleman in the service department - did not catch his name was so rude, I literally left there in tears. if I’m taking my vehicle back to a dealership for a fourth time for the same issue you better be giving me a loaner and making this right. (what is wrong with people that you can’t be courteous.) I guess it’s just all about make the sale no follow through. JoAnne Angelo 925-548-5553 Ps: I took my truck in to Folsom Chevy who scratched the vehicle twice was not going back again. maybe it’s time to get an attorney?? More

I bought my Chrysler Pacifica Hybrid with Kenny Brizendine from Jahn L. Sullivan in Roseville. There were some flaws with the purchase and Chad Jackson promised me in writing that he would pay the Brizendine from Jahn L. Sullivan in Roseville. There were some flaws with the purchase and Chad Jackson promised me in writing that he would pay the cost of replacing the windshield. I had the windshield replaced on my own account and sent the bill to Chad Jackson and Kenny Brizendine. Unfortunately, I'm waiting for the $ 495 to be paid until today. More

Dealership service recommended items that had already been serviced and were brand new. This showed that the service tech never did the safety inspection on my car when it was brought in for a oil change been serviced and were brand new. This showed that the service tech never did the safety inspection on my car when it was brought in for a oil change. Service Dept. Manager was informed of this but in turn I was told that he would look into it (no immediate action was taken or a apology or discount for the full price I paid for a partial service I received). After closer look at my paperwork also after getting my car back, it stated I declined replacing certain parts when this was never discussed. Poor service, poor customer service, poor action NOT taken by management when it was brought to their attention (and confirmed by the service dept. itself). More