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Roseville Chevrolet

Roseville, CA

3.3
1,570 Reviews

350 Automall Dr

Roseville, CA

95661

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Showing 1,570 reviews

October 19, 2018

Very helpful I took my keys to be made and remotes programmed. Everything went well but I still have a remote that doesn't work correctly. Not sure if I can get th More

by duranparty4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Paul Boucher
Oct 22, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 19, 2018

John L Sullivan is one of the best. I brought my truck in for service and the staff was very friendly and welcoming. I would recommend others to visit John L Sullivan for any service nee More

by MXRACER0100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick Lube
Oct 22, 2018 -

Roseville Chevrolet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 18, 2018

Way too long and a bad experience They insist that "price out the door" is the price your pay after your down payment is applied, not the actual cost of the vehicle. This was only one More

by NEUBURGER
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed
Oct 22, 2018 -

Roseville Chevrolet responded

On behalf of John L Sullivan Chevrolet, I would like to apologize for your recent visit. The experience you describe does not reflect our values as a business. If you have the time, please contact me, as we would like the opportunity to help work towards a resolution. Hope to hear from you soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 18, 2018

Exceeded my expectations Great experience, totally happy. We came from out of town to buy this truck so TIME was very important to us they all kept that in mind and did a grea More

by JDMFPM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Internet, vinny
Oct 18, 2018 -

Roseville Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Joy Sanders, CSI Manager, joys@chevyworld.com

October 18, 2018

No pressure I am so glad I went with John L. Sullivan Chevy dealership. Miguel was a newer salesman but his no presure attitude was great! He gave me lots of opti More

by MISST369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel and Ron (hutch)
Oct 22, 2018 -

Roseville Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to John L Sullivan Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 17, 2018

Courtney in service was great! I just got a used 2014 jetta Volkswagen and while driving i can hear squeaking noise so I took it back for repair and they stated that my back breaks More

by teambrisco1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Courtney in service and David in sales, Joy Sanders, Penny Case, Juan Rodriguez
Oct 18, 2018 -

Roseville Chevrolet responded

We are very disappointed by the incident that you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Joy Sanders, CSI Manager, joys@chevyworld.com

October 17, 2018

Awsome service I am very happy with my service recently. The employee at the service department was great. It is a little ways for me to come here, but it is well wo More

by KEHOLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
Oct 18, 2018 -

Roseville Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Joy Sanders, CSI Manager, joys@chevyworld.com

October 16, 2018

Quick and easy The team at John L. Sullivan was helpful, and to the point. They took into consideration my price point, needs on car options, and length of loan. The More

by HAVANICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Quezada, Ian Johnson
Oct 18, 2018 -

Roseville Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 15, 2018

WAITED A LONG TIME! FOR A BATTERY CHANGE! JUST WAITED TO LONG! COULDN'T HEAR MY NAME IF IT WAS CALLED! HAD TO GO TO THE DESK AND ASKE IF I WAS DONE! More

by GARY.LATHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CAN'T ANSWER DIDN'T GET A NAME! JUST WANTED TO GET OUT OF THERE
Oct 15, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the service we offer. We are sorry for the impression you received with our service department. I would appreciate the opportunity to turn this experience around. If you would like to discuss this situation further or if you have any questions, do not hesitate to contact us directly. Joy Sanders, CSI Manager, joys@chevyworld.com

October 15, 2018

In inventory John L Sullivan seems to have want you need in inventory at all times. Great for commercial buyers who need a vehicle now! Also excellent customer s More

by DGREESON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kircher
Oct 15, 2018 -

Roseville Chevrolet responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again.z Joy Sanders, CSI Manager, joys@chevyworld.com

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