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Roseville Chevrolet

Roseville, CA

3.3
1,572 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,572 reviews

October 16, 2018

Quick and easy The team at John L. Sullivan was helpful, and to the point. They took into consideration my price point, needs on car options, and length of loan. The More

by HAVANICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Quezada, Ian Johnson
Oct 18, 2018 -

Roseville Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 15, 2018

WAITED A LONG TIME! FOR A BATTERY CHANGE! JUST WAITED TO LONG! COULDN'T HEAR MY NAME IF IT WAS CALLED! HAD TO GO TO THE DESK AND ASKE IF I WAS DONE! More

by GARY.LATHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CAN'T ANSWER DIDN'T GET A NAME! JUST WANTED TO GET OUT OF THERE
Oct 15, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the service we offer. We are sorry for the impression you received with our service department. I would appreciate the opportunity to turn this experience around. If you would like to discuss this situation further or if you have any questions, do not hesitate to contact us directly. Joy Sanders, CSI Manager, joys@chevyworld.com

October 15, 2018

In inventory John L Sullivan seems to have want you need in inventory at all times. Great for commercial buyers who need a vehicle now! Also excellent customer s More

by DGREESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kircher
Oct 15, 2018 -

Roseville Chevrolet responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again.z Joy Sanders, CSI Manager, joys@chevyworld.com

October 15, 2018

Always a great experience Between my husband and I, this is our fourth vehicle we have purchased with John L. Sullivan Chevrolet and we clearly return to this location for a re More

by ASHXBASH89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Post
Oct 15, 2018 -

Roseville Chevrolet responded

Thank you so much for the wonderful review of your experience at John L Sullivan Chevrolet. Gordon is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Joy Sanders, CSI Manager, joys@chevyworld.com

October 14, 2018

Awsome customer service!! Max found me the perfect vehicle and I couldn’t be happier!! I was given a great customer service experience and my needs were met More

by SHELLEYLC68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max and Cory, Vito Ballestrasse
Oct 15, 2018 -

Roseville Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Joy Sanders, CSI Manager, joys@chevyworld.com

October 14, 2018

Great Easy going no pressure to buy. Dyson was great customer rep. I would go back next time im in the market for another new car. More

by Hr643146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dyson
Oct 15, 2018 -

Roseville Chevrolet responded

Thank you so much for leaving this awesome review of our dealership. Dyson truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Joy Sanders, CSI Manager, joys@chevyworld.com

October 14, 2018

A Happy John L. Sullivan Customer Jamal found the perfect truck for my wife, she loves it. The service department under Penny Case is great, Robert took extremely good care of us, took More

by ajcjleone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in Service, Penny Case, Jamal Saries
Oct 15, 2018 -

Roseville Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Joy Sanders, CSI Manager, joys@chevyworld.com

October 14, 2018

New Car We recently bought a Chevy from this dealership. Everything was handled professionally and with an eye to providing the best service possible. A gre More

by JERRY758
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Devore, Kurt Thomas, , Penny Case
Oct 15, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Joy Sanders, CSI Manager, joys@chevyworld.com

October 13, 2018

Willing to deal. I was able to get my new car many thousands off MSRP here. However that took time. The salesman Kyle was cool to work with and knows his stuff about c More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 15, 2018 -

Roseville Chevrolet responded

Hello Mark and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kyle was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Joy Sanders, CSI Manager, joys@chevyworld.com

October 11, 2018

steamlined we had bought a car last year and needed to get something that had a lower payment. so I called up Chad who had helped us last time, so he was already More

by IAMDRAGON98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jackson, Joy Sanders
Oct 11, 2018 -

Roseville Chevrolet responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Chad’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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