Roseville Hyundai

Well, here's one more 1 star review to add to the long list of bad reviews for this dealership. Let's just say if you hate dealing with the car salesman when buying a car, stay away from this dealership. list of bad reviews for this dealership. Let's just say if you hate dealing with the car salesman when buying a car, stay away from this dealership. My wife wanted to test drive 3 cars before making a final decision. Unfortunately we came to this dealership first in our car buying adventure. After the test drive, the manager Spencer made us an offer to keep us at the dealership. We told him we appreciated the offer but just needed to test drive another car before making the final decision. After we test drove another car we decided to go back to this dealership and buy the car with the deal Spencer offered us. However, when we called they said that the deal was no longer on the table because we left. These guys are bottom feeders - the worst of the worst. Stay away!! More

The service department is always very busy. It takes months to get an appointment and they do not communicate well. I would find another dealership It takes months to get an appointment and they do not communicate well. I would find another dealership More

Excellent Dealership - Top rated Quality Cars, Expert Service, Friendly & Knowledgeable Staff, Convenient Location and Competitive Prices. Of course the main attraction is my Service Advisor Chris Calden Service, Friendly & Knowledgeable Staff, Convenient Location and Competitive Prices. Of course the main attraction is my Service Advisor Chris Calden. Chris knows my car well, is always pleasant & respects that I'm retired by trying to save me money. Let's face it Cars & Related Costs are high these days but Chris keeps me on the road. More

The service advisors are polite and courteous. The other staff are, too. The service technicians usually take longer than the estimated time to ensure the vehicle is truly ready to be returned to The other staff are, too. The service technicians usually take longer than the estimated time to ensure the vehicle is truly ready to be returned to its owner. The parts section seemingly forgot to order my parts when I made the appointment. More

Easy to work with, had a great ordering process. Just was a bit disappointed with the car not being exactly what I ordered. However their team on the Whole is great and Dieon is wonderful to work w Just was a bit disappointed with the car not being exactly what I ordered. However their team on the Whole is great and Dieon is wonderful to work with. 10/10 More

I've used them since 2010 so that says it all I've purchased two new cars from them purchased two new cars from them More

A+++. Great service even durning remodeling. Service time a bit slow but expected durning this time. Great service even durning remodeling. Service time a bit slow but expected durning this time. More

Every car is currently $6000 over MSRP and that includes a forced security system installed by the dealership for their benefit. We need to push back on this type of coercion, it's not fair to the buyer. a forced security system installed by the dealership for their benefit. We need to push back on this type of coercion, it's not fair to the buyer. From what I've read, it's not legal in the state of California. More

The amount of times I was lied to just to get me in the sales office was unbelievable. After agreeing on the price and finalizing details, the incentives were removed, the price was INCREASED, and verbatim sales office was unbelievable. After agreeing on the price and finalizing details, the incentives were removed, the price was INCREASED, and verbatim was told by Spencer "I don't care about selling you the car because I've sold so many today anyways." Jesus, I was the only customer inside with 10 salesman waiting around on their phones... at least try to be believable. Worst experience I've ever had at a dealership. I'll make sure none of my friends/family ever bother going to this dump. More

To start with, I fell victim to the theta II engine problem and it had to be replaced. Two months later I finally get a call my car is ready. Took forever to get it from the dealer after squaring the b problem and it had to be replaced. Two months later I finally get a call my car is ready. Took forever to get it from the dealer after squaring the bill as they act as if they wish you had never shown up and bothered them. You would think a two month ordeal would be over, right? No. Get home and my car smells like gasoline. Thinking it might fade away I gave it a few days. It’s only getting worse. Twice I have spoken to Roseville Hyundai and they could care less. I have an appointment with them in a month in which I can’t bring in the car before my appointment time. I most likely will get the car fixed somewhere else as I can’t drive my family of four in a potential bomb. Update:: After writing this scathing review, I was contacted by the dealerships service manager to resolve the issue. After explaining the person I spoke to about getting the appointment was a contractor and not one of them, they took my car the next day and found a gas leak and repaired. All good now More