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292 Reviews of Roseville Hyundai - Service Center
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April 19, 2024
Great service. Professional staff. Christopher was patient with my questions and took the time to make sure that I understood his answers. Professional staff. Christopher was patient with my questions and took the time to make sure that I understood his answers. More
by joygt4
Employees Worked With
April 12, 2024
Well, my part wasn't available, even though I made the appointment 3 months ago. So Shon ordered it and told me to make another appointment in 2 weeks, I did. BUT, when got home I noticed it said I was d appointment 3 months ago. So Shon ordered it and told me to make another appointment in 2 weeks, I did. BUT, when got home I noticed it said I was dropping off my vehicle, which I'm not, so had to make another appointment but nothing available till May. Also asked that they let let Shon know. I will make sure I call and confirm the part is there and they know where it's at before I come back. Price of gas doesn't warrant unless trips More
by paulajonvig
Employees Worked With
Shon Petee
April 08, 2024
I was very impressed with Paul who took care of me. He explained the service they would do and then later, he explained the need for further action in some areas. Also impressed with the comfortable wa He explained the service they would do and then later, he explained the need for further action in some areas. Also impressed with the comfortable waiting area and the availability of coffee. More
by ninelist
Employees Worked With
Paul
March 30, 2024
I came in for routine maintenance and encountered Rae at the front desk. She was not only very knowledgeable but was extremely friendly, personable and went above and beyond. Normally car maintenance isn’t the front desk. She was not only very knowledgeable but was extremely friendly, personable and went above and beyond. Normally car maintenance isn’t something that really sticks out in my mind as good or bad, it just is what it is, but this particular appointment will always stick out to me and make me want to continue to come to this dealership. I can honestly say it was all because of Rae. She’s amazing! Thanks Rae! More
by Doglover_84
Employees Worked With
Rae (Rachel)- 10 stars if I could
March 27, 2024
My service advisor, Molly Kennedy, was great. She was very cheerful, helpful and returned my calls. Although, when you initially call in to speak to someone, you’re put on hold for a long perio She was very cheerful, helpful and returned my calls. Although, when you initially call in to speak to someone, you’re put on hold for a long period of time. More
by kmisme
Employees Worked With
Molly and Sean
March 25, 2024
Good but not great. I Asked about battery degradation and didn’t know enough to give me an answer I Asked about battery degradation and didn’t know enough to give me an answer More
by stevenostaw
Employees Worked With
March 21, 2024
Christopher, the service representative was outstanding! He was knowledgeable, courteous, thorough and on time! Great job repairing our car and prices were reasonable! Great dealership! He was knowledgeable, courteous, thorough and on time! Great job repairing our car and prices were reasonable! Great dealership! More
by Dave
Employees Worked With
March 15, 2024
Absolutely. Horrible customer service. I will never shop their nor will I ever do service with them again. They lie to you and say one thing. And then when you s Horrible customer service. I will never shop their nor will I ever do service with them again. They lie to you and say one thing. And then when you show up, it's a totally different thing. More
by Jason.wccaraudio
