Roseville Hyundai - Service Center

I only called the dealership. I did not go to the dealership. . Since my service adviser is still out on leave I took my car elsewhere. I did not go to the dealership. . Since my service adviser is still out on leave I took my car elsewhere. More

If i could leave 0 stars I would. Check forward safety system error will not go away. Tried calling for the last 1.5 weeks. Left several Voicemails to be called back with no call back Check forward safety system error will not go away. Tried calling for the last 1.5 weeks. Left several Voicemails to be called back with no call back. Can never get ahold with a service advisor. Will never by a Hyundai again. More

Chris is professional, accurate, communicative, and honest ! I can’t thank him enough ! He went above and beyond the call of duty ! Class Act ! honest ! I can’t thank him enough ! He went above and beyond the call of duty ! Class Act ! More

Honest about maintenance / repairs service. Good communication. Allow customer using coupon. Hopefully my car will last longest for driving. Thank you Good communication. Allow customer using coupon. Hopefully my car will last longest for driving. Thank you More

Several weeks ago I set up an appointment for today at 10am. I received at least 2 reminder emails telling me to be on time but not early. Arrived at 10. No one at service desk makes eye contact or acknow 10am. I received at least 2 reminder emails telling me to be on time but not early. Arrived at 10. No one at service desk makes eye contact or acknowledges me. Finally after saying I have a 10 am appointment someone just says "go wait in your vehicle" after 35 minutes of standing out in the parking lot, my car is checked in for recall work. The recall letter I received said work takes under an hour. I am told I will be called as soon as it is ready. By 4 pm with no call I tried to call them a few times, never got through. They close at 6 so I arrive at 5:30 assuming my car is done but they forgot to call me. My car had not even been started. They "didn't get around to it". People reschedule their day and take time off work to get to these appointments. My time was disrespected. More

My appointment was at 7am, I was told that my service would take between 2 to 3 hour’s, I was still waiting after 4 1/2 hours. I just feel that if service goes the told time that your service advisor sho would take between 2 to 3 hour’s, I was still waiting after 4 1/2 hours. I just feel that if service goes the told time that your service advisor should check in with you. When Daniel did come to tell me my car was ready he said it took longer than expected because of the construction not sure what construction has to do with service! More

Service department is great. They addressed all of my concerns and made sure my vehicle was done in a timely manner. Will definitely continue to use this dealership. They addressed all of my concerns and made sure my vehicle was done in a timely manner. Will definitely continue to use this dealership. More

Chris Calden is my service advisor. He takes great care of me and my car but everyone at dealership is polite & helpful. He takes great care of me and my car but everyone at dealership is polite & helpful. More

Exceeded expectations. Enjoyed Bill’s helpful dialog. Would recommend this dealership. Happy you may be now. Enjoyed Bill’s helpful dialog. Would recommend this dealership. Happy you may be now. More