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291 Reviews of Roseville Hyundai - Service Center
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June 29, 2023
I absolutely love the service advisors, but more help is needed in the actual service bays. Chris correctly advised that it would take an inordinate amount of time. needed in the actual service bays. Chris correctly advised that it would take an inordinate amount of time. More
by A Scott
Employees Worked With
June 21, 2023
Roseville Hyundai is without adout the best dealership in northern California! Take that... from customer over the past decade. northern California! Take that... from customer over the past decade. More
by anthonyg4
Employees Worked With
June 14, 2023
Chris worked hard to get my service done as soon as possible as I waited. I was kept informed of progress and consulted on service options. possible as I waited. I was kept informed of progress and consulted on service options. More
by gweitzel2
Employees Worked With
June 13, 2023
Reliable, customer service is great, the employees are friendly, professional, the place is presentable and clean. friendly, professional, the place is presentable and clean. More
by mamaluz6
June 12, 2023
I only called the dealership. I did not go to the dealership. . Since my service adviser is still out on leave I took my car elsewhere. I did not go to the dealership. . Since my service adviser is still out on leave I took my car elsewhere. More
by butlergl
Employees Worked With
phone operator
June 12, 2023
If i could leave 0 stars I would. Check forward safety system error will not go away. Tried calling for the last 1.5 weeks. Left several Voicemails to be called back with no call back Check forward safety system error will not go away. Tried calling for the last 1.5 weeks. Left several Voicemails to be called back with no call back. Can never get ahold with a service advisor. Will never by a Hyundai again. More
by wrightfam07
Employees Worked With
Leslie
June 11, 2023
Chris is professional, accurate, communicative, and honest ! I can’t thank him enough ! He went above and beyond the call of duty ! Class Act ! honest ! I can’t thank him enough ! He went above and beyond the call of duty ! Class Act ! More
by Raideretteb
Employees Worked With
June 11, 2023
Honest about maintenance / repairs service. Good communication. Allow customer using coupon. Hopefully my car will last longest for driving. Thank you Good communication. Allow customer using coupon. Hopefully my car will last longest for driving. Thank you More
by Roseville
Employees Worked With
May 18, 2023
This dealership has always been and will always be a xxxx show… they have great service staff, but with a lack of leadership and lack of resources (staff) by the owners, every visit here is extremely frustra show… they have great service staff, but with a lack of leadership and lack of resources (staff) by the owners, every visit here is extremely frustrating! Without fail they NEVER have the part your car needs which means I ALWAYS have to come pick my car up and take it back to them! Ridiculous!!! Combine this with the 30 minute wait just to get a service tech to check your car in WITH an appointment! And… to top it all off after I waited 30 minutes for someone to bring my car around I finally grabbed a tech and asked him for my keys… after another 10 minutes it was clear they lost my keys and I had to grab a manager to get someone to go find them… after another 15 minutes my keys appeared out of nowhere… These owners just do NOT care… they never have… and they never will… arrogant xxxxxxx! More
by Tmsacto
May 17, 2023
Several weeks ago I set up an appointment for today at 10am. I received at least 2 reminder emails telling me to be on time but not early. Arrived at 10. No one at service desk makes eye contact or acknow 10am. I received at least 2 reminder emails telling me to be on time but not early. Arrived at 10. No one at service desk makes eye contact or acknowledges me. Finally after saying I have a 10 am appointment someone just says "go wait in your vehicle" after 35 minutes of standing out in the parking lot, my car is checked in for recall work. The recall letter I received said work takes under an hour. I am told I will be called as soon as it is ready. By 4 pm with no call I tried to call them a few times, never got through. They close at 6 so I arrive at 5:30 assuming my car is done but they forgot to call me. My car had not even been started. They "didn't get around to it". People reschedule their day and take time off work to get to these appointments. My time was disrespected. More
by Roseville resident
Employees Worked With
