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Roseville Hyundai - Service Center

Roseville, CA

4.5
287 Reviews

287 Reviews of Roseville Hyundai - Service Center

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April 20, 2023

very efficient and helpful, the technician was very kind and helpful and explained everything very clearly. More

by jeanetteymontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zito
Apr 21, 2023 -

Roseville Hyundai responded

Jeanette, we are delighted that you had such a great experience with our team at Roseville Hyundai! It's wonderful to hear that our technician was able to provide clear explanations and efficient, helpful service. Thank you for taking the time to share your feedback with us. We hope to see you again for your future automotive needs!

April 18, 2023

Shon is A+. Friendly, efficient, great! Would be nice to have water, snacks in waiting room More

by renay.tigger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Shon
Apr 19, 2023 -

Roseville Hyundai responded

Thanks for the 5-star review of Roseville Hyundai and for sharing your appreciation of Shon! We appreciate this feedback and will take it into consideration. If there's anything else you'd like to add, please don't hesitate to reach out. Take care!

April 16, 2023

Dealership has good customer service, their staff is always going out of the their way to get the job done. More

by Delmari@san.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul wilkins
Apr 17, 2023 -

Delmari@san.rr.com responded

Thank You Hyundai!

Apr 17, 2023 -

Delmari@san.rr.com responded

Everything well!

Apr 19, 2023 -

Roseville Hyundai responded

Thank you so much for this glowing review of Roseville Hyundai! We appreciate it!

April 15, 2023

Exceptional Experience from beginning to end. Paul in Service checked me in, and it was a joy. Cared about my needs, very thorough, personable, professional, and expedient. I recommend him highly More

by LWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 19, 2023 -

Roseville Hyundai responded

Thank you for the review! We are thrilled to hear that Paul provided you with exceptional service during your visit to Roseville Hyundai! Thank you for trusting us to get the job done, and we hope to see you again down the road!

April 12, 2023

William was very helpful getting me checked in and starting my service process. The team was very quick and I was able to get my car service done faster than expected. More

by jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Roseville Hyundai responded

We're glad to hear William and the team provided you with an efficient vehicle service that went above expectations! We'll be sure to pass along your kudos. Our team appreciates your business and hopes to see you again at Roseville Hyundai!

April 07, 2023

Everything was handled professionally. Paul was very helpful and went over what was were being addressed. My car was ready to be picked sooner than estimated. All together it was a great More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Wilkins
Apr 18, 2023 -

Roseville Hyundai responded

Kathleen, thank you for the review! We are so glad to hear that you had a successful service experience working with Paul and the Roseville Hyundai team. Drive safely, and we hope to see you back again down the road!

Apr 18, 2023 -

Roseville Hyundai responded

Kathleen, thank you for the review! We are so glad to hear that you had a successful service experience working with Paul and the Roseville Hyundai team. Drive safely, and we hope to see you back again down the road!

March 29, 2023

Everyone I encountered was polite and friendly. Chris came out to my car opened my door checked me in fast , made sure when I needed my car back and assured me I would have back in a timely manner, More

by rosieb712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Roseville Hyundai responded

Thank you so much for this positive feedback! We are thrilled to hear that Chris and the team at Roseville Hyundai provided a welcoming, informative, efficient, and transparent experience for you. It is a pleasure to receive your recommendation--we hope to see you next time!

March 26, 2023

From sales to service, the staff at Roseville Hyundai have been courteous, knowledgeable and attentive to me; first with a great deal on my purchase, then with the delivery and orientation of my Santa Cr More

by memanlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Tipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pavlo Sakhnyuk
Mar 27, 2023 -

Roseville Hyundai responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Roseville Hyundai team. Drive safely, and we hope to see you back again down the road!

March 22, 2023

It was difficult to get in to the dealership due to the construction. There were no donuts in the waiting trailer. Just coffee. I heard a couple of horror stories about the dealership in the two hours wait More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Roseville Hyundai responded

Eric - I am so sorry your recent service experience did not go as hoped and. that the construction caused an inconvenience. Our goal is to deliver a smooth and seamless process as well as top-quality services, and it's very disappointing to learn that we've let you down this time. While I am glad that William took great care of you, I will be sure to discuss your feedback with my team so that we may work towards improving our process going forward. If there is anything else you'd like to share or if you have any remaining concerns, please don't hesitate to get in touch. Thank you, Brock Keck - Service Manager - (916) 677-3636 X1428

March 18, 2023

Always give a clear explanation of what's wrong and what needs to be done. More

by Sagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Roseville Hyundai responded

Thank you for the great review! We appreciate your business and we hope to welcome you back to Roseville Hyundai in the future. Drive safely!

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