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Roseville Hyundai - Service Center

Roseville, CA

4.5
287 Reviews

287 Reviews of Roseville Hyundai - Service Center

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June 29, 2024

Excellent customer service, friendly and have a good looking . They are easy to talk to and understand customer urgency More

by Lovehermie2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Roseville Hyundai responded

Thank you for the kind words! We're glad to hear our team at Roseville Hyundai provided excellent customer service and met your needs. We appreciate your support!

June 25, 2024

The process was clear and straight forward. Really appreciated the way Molly helped me. She was friendly and shared clearly about what needs to be done for my car maintenance. Thank you! More

by Jwoo94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
Jun 25, 2024 -

Roseville Hyundai responded

We're glad to hear that Molly provided clear and friendly assistance during your visit to Roseville Hyundai. Thanks for sharing your positive experience with us!

June 22, 2024

They are great there. Very friendly and efficient.good experience overall. Just took in for first service nd had no problems . More

by Sbarr51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Roseville Hyundai responded

Thank you for sharing your positive experience! We're glad to hear our team at Roseville Hyundai provided friendly and efficient service. We look forward to serving you again in the future!

June 18, 2024

My service advisor Rachel was courteous , professional and thorough during the whole process of having the repairs on my Sonata . All the staff was also accommodating and asking if I was being helped or More

by Motown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Swanson
Jun 18, 2024 -

Roseville Hyundai responded

We're delighted to hear that Rachel and the team at Roseville Hyundai provided such excellent service during your Sonata repairs. Thank you for sharing your positive experience!

June 12, 2024

Great service and improvement I time wasted. Service was great as usual but this time my routine service took less than 2 hours; previously much longer. In addition they promised the 2 month wai More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly in service
Jun 13, 2024 -

Roseville Hyundai responded

Mike, thanks for sharing your feedback! We're glad to hear that our team at Roseville Hyundai provided you with great service and reduced wait times. We'll work on improving the appointment scheduling process further.

June 11, 2024

After five hours of waiting, they come up with a sorry. It's only because they don't care for the 2018 Hyundai Sonata car audio software update. How come the customer knows what to do? They suggested 2100$ More

by Dilip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one was responsive except the lady at the customer service desk.
Jun 13, 2024 -

Roseville Hyundai responded

Dilip, I apologize for the long wait and lack of support you experienced. We strive to provide excellent after-service care, so it's disappointing to hear about your experience. Please reach out directly so we can address this issue properly. Thank you, Mike North - Service Manager - 9166773636

June 11, 2024

Rachel was great. Great service. Would recommend Roseville Hyundai. Very easy to get in and out. More

by girton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Roseville Hyundai responded

Your kind review warms our hearts! Thank you from the Roseville Hyundai Team.

June 07, 2024

I went in for the 15,000 service, and Paul was GREAT! I will always recommend Roseville Hyundai! More

by bmt420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAUL
Jun 07, 2024 -

Roseville Hyundai responded

Thank you for this 5-star review of Paul and Roseville Hyundai! We hope to see you again down the road!

May 22, 2024

My experience at hyndai at Roseville was excellent in everyday. The dealership staff was friendly. William my agent came out to greet me and take my keys. He listen to my needs that I had called in. He w More

by marielinda0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Roseville Hyundai responded

Marielinda, we're so glad to know that William and our team at Roseville Hyundai provided you with an excellent experience. We always aim to go above and beyond for our customers. Thanks for your kind words!

May 11, 2024

Dealership is 2nd to none. They know my car and how to keep it in top shape. Special thank you to Chris Calden, Service Advisor. He always gets my work done at a price I can af More

by Georgie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Roseville Hyundai responded

Georgie, it's great to know that Chris and our team at Roseville Hyundai have been able to keep your car in top shape! We appreciate the shout-out. Safe travels until we see you next time!

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