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Roseville Kia

Roseville, CA

4.5
578 Reviews

110 Automall Dr

Roseville, CA

95661

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578 Reviews of Roseville Kia

September 21, 2023

My experience with Kia Roseville was incredibly disappointing. The customer service was subpar, and I deeply regret my car purchase due to discriminatory treatment. They pressured me into a hasty d More

by shokooh_bakrani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Matz, Christian Hurtado
Sep 21, 2023 -

Roseville Kia responded

I’m sorry to hear about the frustrating experience, this is certainly not the level of service we expect for our customers. There are several concerning details in your review that I would like to learn more about. Would you please consider giving me a call? Jordan Rodgers, General Sales Manager - (916) 783-1000

September 21, 2023

Jasmine is great, very personable and concerned about taking care of the customers and their vehicles. Knowledgeable about the process and kept me updated through the process. More

by csmittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Andrade
September 21, 2023

Nikita was very helpful and knowledgeable about the car I ended up getting that day. More

by ryanjnelson85
Recommend Dealer
Yes
Employees Worked With
Chad Matz, Nikita Lebedev, Steven Brown, Colin Rodgers
September 20, 2023

Joy was fantastic very friendly and knowledgeable. She and my experience less painful than I anticipated. More

by cjdacbfan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Sanders
September 20, 2023

So friendly staff! No pressure! It was fast. I can recommend this dealership! Thank you very much Nikita Lebedev for your help! More

by tomahawksmail
Recommend Dealer
Yes
Employees Worked With
Nikita Lebedev, Jordan Rodgers
September 20, 2023

What a great dealership had a great experience got shown lots of vehicles found the one I wanted and Eric helped out a lot give him five stars More

by joshua916ramirez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Haselton, Eric Labauex
September 20, 2023

Tyler was pleasent and very helpful. When I went to pick up my car I ask for some help understand some of the accessories and buttons. He took the time to get me some help to answer my q More

by Cindy KitchNic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wright
Sep 21, 2023 -

Roseville Kia responded

Cindy, I am happy to hear that our team sorted out your questions regarding accessories and buttons. On behalf of everyone at Roseville Kia, we wish you safe travels! Trampus Bettencourt, Service Manager - (916) 783-1000

September 19, 2023

Friendly staff, work with you, willing to compromise and deal with the customers. No real pressure More

by minitrd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Haselton, Justin Arbis, Andrew Lerch
September 19, 2023

I have never had a more pleasant experience in my purchase of a vehicle. I give an A+ rating to both the dealership and the employees through whom I made the purchase. I will happily recommend your More

by joybacaking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Haselton, Austin Odell
September 18, 2023

Service was fast. Everything was explained well. Leslie Lobo was very helpful. I pulled my car into position going the wrong way, and he switched it around for me. I More

by gloriamgalloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Lobo, I rate him five stars
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