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Roseville Kia

Roseville, CA

4.5
578 Reviews
Call Dealership (916) 783-1000

110 Automall Dr

Roseville, CA

95661

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578 Reviews of Roseville Kia

August 15, 2023

Nikita was great. He really took the time to give us the information we needed. More

by stasfam
Recommend Dealer
Yes
Employees Worked With
Nikita Lebedev
Report | Print
August 15, 2023

Bianca was efficient and friendly. She looked for any recalls and kept me informed of the status of my car. More

by xxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Cruz
Report | Print
August 14, 2023

Very honest and attentive. This is the second time that I go in and leave with a new car as a happy costumer. Even after purchase they keep reaching out to make sure everything More

by Santiago Peniche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chu, Steven Brown, Christian Hurtado, Abel Ceballos
Report | Print
August 11, 2023

The lack of information given to the customer is not that great and leave us the customer clueless on the service or amount of service the vehicle has. And the simple run down of what was checked or done to More

by Yanezfamily2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trampus Bettencourt, Tyler Wright, Bianca Cruz
Report | Print
August 11, 2023

The guys were very kind and helped me buy a car. But! the car was damaged. instead of comfort got problems! instead of rest, I am looking for a solution with a lawyer on how to sue Kia Roseville and More

by samvel.bazoyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Lerch, Colin Rodgers, Nikita Lebedev, Christian Hurtado
Report | Print
Aug 11, 2023 -

Roseville Kia responded

Samvel, I’m sorry to hear about the frustrating experience, this is certainly not the level of service we expect for our customers. There are several concerning details in your review that I would like to learn more about. Would you please consider giving me a call? Jordan Rodgers, General Sales Manager - (916) 783-1000

August 10, 2023

I know that I can be rather awkward at times meaning lets get everything done now (or I am going to leave), All of your staff was very kind patient and professional. Desmond was so great with me, he showed m More

by marcusleos721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Gray, Eduardo Castellanos, Jeff Chu, Jordan Rodgers, Eric Haselton, Abel Ceballos
Report | Print
Aug 11, 2023 -

Roseville Kia responded

Marcus, thank you so much for sharing your positive experience working with Desmond and the team at Roseville Kia! We pride ourselves on timely communication, professionalism, and providing a quality experience for every customer. Thank you for choosing Roseville Kia. And please enjoy your beautiful new Soul!

August 09, 2023

Never will do business at or own another KIA. Going see about the lemon law. And try to get my money back More

by jarebalo_49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vinod Satyal, Colin Rodgers
Report | Print
Aug 11, 2023 -

Roseville Kia responded

I’m sorry that you weren’t completely satisfied with the vehicle you selected. We appreciate your feedback and perspective. And if there is anything further you would like to share, I’m available to take your call. I hope to have the opportunity to deliver a five-star experience next time. Jordan Rodgers, General Sales Manager - (916) 783-1000

August 09, 2023

My sales consultant asked enough questions to understand my needs. The experience was beyond amazing and 100% the best car sale shopping ever More

by solorzar15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Kenny and Christian Hurtado, Brandon Halterman, Colin Rodgers
Report | Print
Aug 11, 2023 -

Roseville Kia responded

We’re glad you had a great experience at Roseville Kia! Thank you for the five stars. And please enjoy your beautiful new Kia!

August 09, 2023

Friendly, knowledgeable, sales people, great financial person, good experience, quick prompt service left with a nice car More

by MACVIKING68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Rodgers
Report | Print
Aug 11, 2023 -

Roseville Kia responded

We can’t thank you enough for the excellent review of Roseville Kia!

August 08, 2023

Jimmy was awesome. He explained all the features on my vehicle and soold me the vehicle without any pressure. More

by ogdenjeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Hadley, Abel Ceballos
Report | Print
Aug 11, 2023 -

Roseville Kia responded

It was our pleasure to provide you with a clear explanation of our products and services. Thank you for the 5-star review and your endorsement of Jimmy! And please enjoy your beautiful new Kia.

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