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Roseville Kia

Roseville, CA

4.5
578 Reviews

110 Automall Dr

Roseville, CA

95661

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578 Reviews of Roseville Kia

July 29, 2023

Isiaiah is awesome, I really can’t say how much I appreciate his attentiveness and kindness during our vehicle purchase. More

by thesolteros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos, Colin Rodgers, Isaiah Beatty
Aug 01, 2023 -

Roseville Kia responded

Yes, Isaiah is truly an asset to our team. Thank you for such a fantastic review. All of us at Roseville Kia are grateful for your business and wish you safe driving!

July 29, 2023

Great service, great cars, great staff. Very impressed by the whole operation and would highly recommend. More

by JANAM518
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Receptionist was also great, Abel Ceballos, Colin Rodgers, Omari Williams
Aug 01, 2023 -

Roseville Kia responded

We can’t thank you enough for the excellent review of Roseville Kia! And please enjoy your new vehicle.

July 28, 2023

It is absolute xxxxxxxx that they know what they can do for you and yet try to make you push your budget to the brink as if you don’t have other life expenses. It’s like they stand firm them magically they More

by pkann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos, Justin Arbis
Aug 01, 2023 -

Roseville Kia responded

I am sorry that you are dissatisfied with the vehicle price quote. We always strive to remain fair and competitive, while offering new Kia vehicles and an array of quality preowned vehicles during these turbulent economic times. If you would like to discuss this further, please feel free to be in touch. Thank you, Jordan Rodgers, General Sales Manager - (916) 783-1000

July 27, 2023

Service advisor Tyler Wright could have made the warranty experience pleasant, but chose not to. Instead chose to jerk this out of state guest around More

by cwbuddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Aug 01, 2023 -

Roseville Kia responded

I’m sorry your experience with previous management left more to be desired. I will use this feedback as we continuously work to improve the guest experience at the new Roseville Kia. I hope we get another chance to impress you down the line - please give either of us a call if there’s anything further you’d like to share. Best, Jordan Rodgers, General Sales Manager - (916) 783-1000 Trampus Bettencourt, Service Manager - (916) 783-1000

July 27, 2023

Bianca was very pleasant to work with, she kept me informed during the repair process and had my car done before the promised time. More

by mkenney04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Cruz
Aug 01, 2023 -

Roseville Kia responded

It was our pleasure to provide you with a clear updates of your service process. Thank you for the 5-star review and your endorsement of Bianca! We appreciate your business, and look forward to working with you again in the future.

July 27, 2023

Helpful service, were able to see my car even prior to service appt, no unexpected fees More

by agermanbeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Andrade
Aug 01, 2023 -

Roseville Kia responded

We appreciate you sharing your experience in our Service and Tire Center. It is validating to our team knowing Jasmine is providing this level of service and care to you, our client - as it is our daily goal. Thank you for your business from your friends at Roseville Kia.

July 27, 2023

Fast and easy experience. Felt welcome the moment we arrived. What a terrific staff they had! More

by nicoletteminero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Surab , Christian Hurtado, Colin Rodgers, Eduardo Castellanos
Aug 01, 2023 -

Roseville Kia responded

Nicolette, for you to say “Fast and easy experience” makes our day! Thank you for such a fantastic review. All of us at Roseville Kia are grateful for your business and wish you safe driving!

July 27, 2023

Good job from all at the dealership and all it's employees. Would use them again More

by davidgbaker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nikita Lebedev, Colin Rodgers
Aug 01, 2023 -

Roseville Kia responded

Hi David! Thank you for your 5-star review of Roseville Kia. We are delighted to know it was worth the drive to purchase your next vehicle from Nikita. Enjoy your beautiful new Kia, and thank you for your business from your friends at Roseville Kia!

July 27, 2023

My Kia experience was not good as I bought it first time . It will be great if you service initial 3 services free because there are already too many issues going on with Kia security things . More

by baadnan2015
Recommend Dealer
Yes
Employees Worked With
Trampus Bettencourt, Jasmine Andrade
Aug 01, 2023 -

Roseville Kia responded

A three-star experience is not what I expect for my customers. I would like to learn what happened during your visit and make things right. Would you consider calling me personally so that we can help? Trampus Bettencourt, Service Manager - (916) 783-1000

July 27, 2023

Great, all-around customer service. They go above and beyond for their customers! Top notch! More

by Candice207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko, Tyler Wright
Aug 01, 2023 -

Roseville Kia responded

Candice, thank you so much for sharing your positive experience working with Marina and Tyler! We pride ourselves on timely communication, professionalism, and providing a quality experience for every customer. Thank you for choosing Roseville Kia Service and we hope to see you back for your next oil change!

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