Roseville Toyota

Great deleardhip Hector is first class, Markus bailed out on me after the sale Would not recommend him on me after the sale Would not recommend him More

Salesman-Jonathan Barton at Roseville Toyota provided us excellent service with the purchase of our vehicle on June 13, 2025. excellent service with the purchase of our vehicle on June 13, 2025. More

I always have quick service. My online appointment is always honored with no wait. The amount of time they stated for service is always correct. When discussing nonservice rela My online appointment is always honored with no wait. The amount of time they stated for service is always correct. When discussing nonservice related issues, they are straight forward with suggestions and solutions, More

We recently bought a used vehicle and were completely happy with our experience. Our sales person, Noor, and the finance lady, Lori, were both so kind and professional. They both went above and beyond no happy with our experience. Our sales person, Noor, and the finance lady, Lori, were both so kind and professional. They both went above and beyond normal customer service for us and we highly recommend them. In a time where customer service is hardly practiced, it was so refreshing to be treated so incredibly well. Thank you Noor and Lori for giving us such a unique and unforgettable car buying experience. More

Above and beyond service from the Roseville Toyota team! Thank you Enrique Garcia for helping me find the perfect car! Thank you Enrique Garcia for helping me find the perfect car! More

Warning to all car buyers! 2024 Camry LE (RU866625P) The sales rep, Tsimafei Karalkevich, was pleasant to work with. However, the sales manager, Esteban Lopez and the fin 2024 Camry LE (RU866625P) The sales rep, Tsimafei Karalkevich, was pleasant to work with. However, the sales manager, Esteban Lopez and the finance manager, Thue Lee, I cannot extend that courtesy to these two unprofessionals. The sales manager was dishonest and lying through his teeth. I asked about some items to be removed and yet he said it cannot be done. One of the items was the anti-theft system, LoJack. After I got home, I checked on their website for the ad for the vehicle that I purchased, it said "Notice, all of our vehicles have an anti-theft systems installed. The advertised price excludes the purchase of this anti-theft system installed, which can be purchased for an additional cost or removed from the vehicle at time of sale." As a matter of fact, all their online ads for their vehicles have this very disclaimer. As for the finance manager, Thue Lee, he was like a vulture, pushing something that I repeatedly said that I do not want and that is the service contracts. It got to a point where I raised my voice at him to stop and yet he continued to push it on me. This was the most unpleasant car purchase that I have ever encountered and I will never come back to this dealership again. Roseville Toyota, if your focus was to get a one time customer, then you have succeeded. If your focus was on repeated customers and future "word of mouth" customers, then you have failed quite miserably. I would have given a half star, but that option is not available. As for management, I did email the GM and the GSM, I receive no response from either one.  More

Their goal is to get as much money from you. This salesperson insisted several times that I should buy warranties that I said I didn’t want from the beginning, but keep pushing me to get them. M This salesperson insisted several times that I should buy warranties that I said I didn’t want from the beginning, but keep pushing me to get them. Made my experience even worse from what it was. He gave me such a bad time. And even got upset when he realized I was not going to purchase them. Customer satisfaction is not their priority instead, take as much money from customers it is. Be very careful when buying a car from this dealership. A few days later customer service called me to say “I’m sorry for what happened “ and that was it. I trade in my car and he was trying to take away $400 from the appraisal offer I got at CarMax, since they were trying to give me a very ridiculous offer. I’m so disappointed with them. More

Called in and spoke to a salesman about ordering a car we built online. Toyota makes it appear as you can order a car but it's just an advertising trick. Knowing this, the salesman told me to come in, after built online. Toyota makes it appear as you can order a car but it's just an advertising trick. Knowing this, the salesman told me to come in, after asking me where I lived... 40 minutes away. He said come in and well get it ordered. when we arrived, no one even acknowledged us. we finally flagged someone who paged the salesman who never even came to see us. Such a waste of time and no consideration. More

High marks for the service department. I have gone here for years and have had good experiences. Just had regular maintenace completed with Cory and it was a great experience. He fully rev I have gone here for years and have had good experiences. Just had regular maintenace completed with Cory and it was a great experience. He fully reviewed the needed services and gave options. Also discussed hatch parts needed and got them ordered and a return appt. made for that repair. You can enjoy a free coffee in the cafe if you wait while the service is done. They have a nice lounge area to wait. More

Consistent friendly and professional service for 15 years! Never a problem and always ready to offer advice. years! Never a problem and always ready to offer advice. More