Roseville Toyota

So guest focused! Love this dealership! I was a first time buyer after bankruptcy. The whole process was easy and quick! I walked away with a beautiful Corolla and I co Love this dealership! I was a first time buyer after bankruptcy. The whole process was easy and quick! I walked away with a beautiful Corolla and I could not be happier! Thank you Roseville Toyota! More

Don’t tell me everything is good when it’s not! Came in for a simple front end alignment and left with the front tires rubbing the inside fender wells. Although my truck is lifted 3” and has after Came in for a simple front end alignment and left with the front tires rubbing the inside fender wells. Although my truck is lifted 3” and has aftermarket wheels/tires on it it’s never rubbed anywhere in the 13 years I’ve had it. Minimal to no follow up from cust. serv. rep. even after I informed her of the problem I was having. Then the following day she went on vacation without handling the situation as well. I had to return to the dealership to have the truck realigned Still no follow up from the dealership. More

Great customer service Great guys with great customer service didn’t take long for me to buy a truck. Thanks to Henley and Tyson for working out the deal. Great guys with great customer service didn’t take long for me to buy a truck. Thanks to Henley and Tyson for working out the deal. More

Poor customer service really poor Ever since I have been in this dealership hasn’t being of my expectations.. from a simple purchase of two set of new tires on two vehicles and oil cha Ever since I have been in this dealership hasn’t being of my expectations.. from a simple purchase of two set of new tires on two vehicles and oil change... the only honest service and smiling you can find in the cafeteria and the last person a spoke Named Jaime was of my satisfaction ... I stil don’t understand why this place has such poor service in mi experience. I never write negative reviews, but hopefully someone get the attention. Thanks for you time. More

Excellent Service. From the moment you drive in to the service department receiving area, you can see how organized they are. After they get your vehicle information and From the moment you drive in to the service department receiving area, you can see how organized they are. After they get your vehicle information and the paperwork is completed, you are escorted to a service advisor who finds out what you need. I had made an appointment for the work and he asked more detailed questions about what I required. There isn’t any high pressure to do additional work, but the advisor made suggestions. I was given an approximate completion time and was called when the work was completed. My vehicle was driven to my location at the service area and I left. My vehicle had been washed by their drive-through car wash. I recommend this dealership to anyone who wants friendly, professional,and knowledgeable service. More

Patience and understanding The sales person was very patient and helpful towards my financial situation. Very thankful and happy with the car I finally drove off the lot with. I The sales person was very patient and helpful towards my financial situation. Very thankful and happy with the car I finally drove off the lot with. I already have a friend that will be going there in the next few weeks to get her new/used vehicle. More

Good service It was a fast easy visit. Derek explained the process and then got my car back at a decent time. Carrying and informative. in the future I’ll ask for It was a fast easy visit. Derek explained the process and then got my car back at a decent time. Carrying and informative. in the future I’ll ask for him help. More

Good service The service consultant is friendly and helpful. He helped me solve my car problems. He also kept me updated for my car service status. I would recomme The service consultant is friendly and helpful. He helped me solve my car problems. He also kept me updated for my car service status. I would recommend him to my friends More

It was a pleasure Had the basic 10K mile service performed on my Avalon, at no charge since it was within the two year free maintenance period. They also performed an Had the basic 10K mile service performed on my Avalon, at no charge since it was within the two year free maintenance period. They also performed an unrelated procedure wherein I asked that the lane change turn signal feature be changed from 3 flashes to 5 flashes. This was done within the normal service time even though I was told this would normally add an hour to the normal service time. This all served to make the gratis cup of Starbucks coffee more enjoyable. More

First Car This was my first time buying a car. As a first timer, I was a bit intimidated of the whole process of buying a new car but I made sure to do my resea This was my first time buying a car. As a first timer, I was a bit intimidated of the whole process of buying a new car but I made sure to do my research. I walked up to the dealership asking for two different cars. It was actually Marcus who recommended the Toyota Corolla iM. A car I never heard of before and I fell in love with it. Marcus is so nice and I would definitely recommend him. I would say I am really happy with my new 2018 Toyota Corolla iM and the price I bought it at. There was a misunderstanding right before I left but I let the closer, Michael, know, and he quickly fixed it. For all my stress and the misunderstanding, they even gave me an extra box of cookies. I really like Toyota Roseville and will definitely recommend them because they ultimately want you to have a good buying experience. More