Roseville Toyota

Maintance service Was good this time but I had told them about brakes making noise at last service and wasn’t told of needing attention. This time was looked at by spec Was good this time but I had told them about brakes making noise at last service and wasn’t told of needing attention. This time was looked at by specialist person instead of just the person who does regular More

Great experience Jeremy was very nice and helped me to pick the right car for me. It was good experience. I’ll recommend Jeremy for my coworker and friend. Jeremy was very nice and helped me to pick the right car for me. It was good experience. I’ll recommend Jeremy for my coworker and friend. More

Not the best experience We found a great car here but the experience could have been better. We ended up being there for over 6 hours to buy our car. We felt pushed to except We found a great car here but the experience could have been better. We ended up being there for over 6 hours to buy our car. We felt pushed to except deals we weren't comfort with. They tried to get us to except lower than retail buy back value for our car to "make up the difference in the money they were losing on the car they sold to us". The salesman didn't know what interest rate they were giving to us and said he wasn't entitled to that info. When we finally got our new car that night they couldn't get the second key fob, the gas tank was mostly empty and the a.c. needed to be recharged. The dealership said they would recharge it when they added the celojet (scheduled for four weeks after buying the car) so we have to go with out a.c. in California with three kids for 4 weeks. More

Always friendly, comprehensive service Generally very happy with service. Management on weekends needs work, shuttle unavailable for hours on end, not staffed well. Inappropriate fodder bet Generally very happy with service. Management on weekends needs work, shuttle unavailable for hours on end, not staffed well. Inappropriate fodder between employees loitering in coffee cafe, so much so my 17 year old daughter commented on it wondering where are their bosses! I have previously needed to return after a service because of a burning smell that was a result of maladjusted belts at servicing. Can’t find names of people I’ve worked with on your list More

Best service Sean is really great. Pulling previous service history , analyzing and list what is important for my vechile.I am satisfied with the service this tim Sean is really great. Pulling previous service history , analyzing and list what is important for my vechile.I am satisfied with the service this time. More

Buying a new Rav4 I was pleasantly surprised to find such an enthusiastic and knowledgeable person to help me find just the right vehicle. All my questions were answere I was pleasantly surprised to find such an enthusiastic and knowledgeable person to help me find just the right vehicle. All my questions were answered in detail. Thanks, Jeremy! More

Quick Service I was going out of town early the next day, and I unexpectedly needed immediate service. Jose Payton was efficient, knowedgeable, and I left knowing I I was going out of town early the next day, and I unexpectedly needed immediate service. Jose Payton was efficient, knowedgeable, and I left knowing I would be safe on the highways. Thank you. More

VERY disapointed in Roseville Toyota I did buy a Prius 4 years ago.... there was a back-up camera installed on the car when I bought it. I also bought an extended service contract with th I did buy a Prius 4 years ago.... there was a back-up camera installed on the car when I bought it. I also bought an extended service contract with the car, paid $ 2,495.00 Dollars for this contract.. At this point the camera no longer works so I brought the car in for service. Now I am told that the camera is an" After Market product" and NOT covered under my service contract. I did buy the car with a camera installed and expect that Toyota supports what they sell me. Whatever I told the service consultant Kyle Schumacher.... the answer was always the same: An "After Market product" is not covered by your service contract. I requested to talk to the service manager and was told by Kyle Schumacher that he is not available and he would give me the same answer. Up to this point the only service that was done was oil changes and tire rotation..... the first time I do have a "real" service problem I am being told that it is not covered.... VERY VERY disappointed in Roseville Toyota. If they want my future business in sales/service.... they have to try much harder. More

Service Center is excellent! Chris Martinez is the only reason why we choose to have all our Toyota's serviced here...he's always honest, accommodating, friendly and professional! Chris Martinez is the only reason why we choose to have all our Toyota's serviced here...he's always honest, accommodating, friendly and professional! More

Service for our 2007 Highlander Jon was very courteous and professional. He answered all of our questions completely and respectfully. He telephoned updated information as it became Jon was very courteous and professional. He answered all of our questions completely and respectfully. He telephoned updated information as it became available. He called us when the vehicle was ready for pick up. More