Roseville Toyota

Regular Scheduled Maintenance The staff is always welcoming, knowledgeable and helpful. They are willing to answer any questions. The regular warranty service included a recall I The staff is always welcoming, knowledgeable and helpful. They are willing to answer any questions. The regular warranty service included a recall I wasn't aware of. Lacey brought it to my attention, so I was able to kill 2 birds with one visit. Also, my cell phone needed to be hooked back up to my car. Lacey was willing and able to do this for me quickly. I also appreciate the car wash. Thank you for everything . More

knowledge of service advisors service advisor should have more knowledge of safety and recall alerts from Toyota Corp. service advisor did not have information on safety alert of d service advisor should have more knowledge of safety and recall alerts from Toyota Corp. service advisor did not have information on safety alert of drive rotor of .Tacoma prerunner. More

Great service Adam and Michael North are terrific! I have the utmost confidence in them. I needed assistance coordinating a seat belt issue after work petformed b Adam and Michael North are terrific! I have the utmost confidence in them. I needed assistance coordinating a seat belt issue after work petformed by a bod shop and they were very helpful in communicating the needed service and parts to the other shop. I am very grateful for their assistance. More

RAV4 purchase Great experience although my salesperson was not listed. Process was smooth although long. Also the cookies were delicious. Would definitely buy an Great experience although my salesperson was not listed. Process was smooth although long. Also the cookies were delicious. Would definitely buy another car again (this is my second car from this dealership). More

Phenomenal I can not thank Derek Adams for his honest & phenomenal customer service. He was understanding, patient & extremely helpful to my situation when I did I can not thank Derek Adams for his honest & phenomenal customer service. He was understanding, patient & extremely helpful to my situation when I did a walk in visit. He helped calm me down, do to me being very upset about my car. He let me know it was in error of the dealership from my last visit. After that he immediately moved to my next issue. He got my car fixed & back to me w/ in 24 hrs. I am so grateful to have him as my service rep. More

Amazing! Connor kept me informed throughout the day of the progress being done to my vehicle. He was very knowledgeable and professional. I will definitely bri Connor kept me informed throughout the day of the progress being done to my vehicle. He was very knowledgeable and professional. I will definitely bring my vehicle back More

Great experience! Great sales person in Tyson Perryman, great inventory, hassle free process with personable sales and finance and have an excellent 2018 Highlander! Great sales person in Tyson Perryman, great inventory, hassle free process with personable sales and finance and have an excellent 2018 Highlander! Really love it! More

Better than average A comfortable atmosphere, my car was ready early. The cafe was nice, the food and coffee were quite good. This facility was plenty roomy, so not what A comfortable atmosphere, my car was ready early. The cafe was nice, the food and coffee were quite good. This facility was plenty roomy, so not what you expect to have to deal with while waiting for your vehicle to be serviced. More

Excellent speedy service. Very patient I was a new buyer and very nervous about what my experience was going to entail. Mike was calm, very patient and accommodating. He made the process ex I was a new buyer and very nervous about what my experience was going to entail. Mike was calm, very patient and accommodating. He made the process extremely simple. I would gladly refer anyone to him if they were in the market for a vehicle. More

3rd time is a charm? My 2015 Tacoma, which is still under full factory warranty. Ended up in the shop for an air conditioning problem and the voice recognition on the st My 2015 Tacoma, which is still under full factory warranty. Ended up in the shop for an air conditioning problem and the voice recognition on the stereo not working. Also you should know the truck only had 27,000 miles on it as well. The Freon had apparently leaked out of the air conditioning unit. And I was informed that the Freon was not covered under the warranty. Now I’ve owned vehicles for many years and never had to have the Freon recharge after 27,000 miles. The dealership charged me for the Freon. And told me that they could not find anything wrong with my voice recognition on my stereo. I paid the bill and went on my way. Two months later the air-conditioner failed again and the voice recognition is no longer working again. I brought the truck back to the dealership for the air-conditioner and voice recognition. And they said that they found a bad seal in the air conditioner which they warranted. And told me that they updated the firmware in my stereo so the voice recognition would work now. The air-conditioner is now working. But the voice recognition failed again three hours later. The thing that really bothers me is that they charge me for the Freon the first time and did not refund my money after they found the problem was indeed a factory defect. I think they should’ve refunded my dollars that I paid for the Freon the first time. And now I have to take my truck back in again to get the voice recognition fixed. again! More