Roseville Toyota - Service Center

Annoying After your initial call on my voicemail to schedule service, I called the following day to schedule a date. No fewer than 3 follow up calls were made After your initial call on my voicemail to schedule service, I called the following day to schedule a date. No fewer than 3 follow up calls were made to me to schedule a service appointment. Someone even called the day after my service appointment asking me to schedule an appointment. Please have your scheduler flag customers accounts that have scheduled service or have the caller check appointments before bugging customers. This happens every time I schedule service! Told every caller the same complaint. More

mechanical sound Team is always awesome and fast and easy, friendly staff and informational on whatever the issue may be. accomedates me in any fashion i may need at p Team is always awesome and fast and easy, friendly staff and informational on whatever the issue may be. accomedates me in any fashion i may need at paticular visit More

Efficient. Friendly. Straight Up I’ve had my two new cars serviced under the Toyota care program for the year-ish that I’ve owned them both and every single time the service processes I’ve had my two new cars serviced under the Toyota care program for the year-ish that I’ve owned them both and every single time the service processes work the way it supposed to it’s been quick it’s been fast it’s been efficient. The last visit I had I had to have the alignment done on my little Camry And the price was right and it was done quickly as well and the car and I’ll drive straight again like it was never had a problem so far so good More

Untrained maintain advisor I checked the coupon for Toyota complete service (which including oil and filter , tire rotation , multi points check )online , I even called in for c I checked the coupon for Toyota complete service (which including oil and filter , tire rotation , multi points check )online , I even called in for confirming the service . But when I came to the advisor, she told me a different story and charged me separately on tire rotation. It’s not a big deal for $10 , but I felt not happy about it at all . Later at the same week , when I got a brief minute, I called in for letting the service manager know what I experienced , they told me to leave my phone number and wait they call me back by the end of that day . Obviously they lost their words . More

fast, efficient,thorough and friendly service Thank you. Always a good experience. My day was difficult and the last thing I needed was a car problem. Sean helped me through the process and I w Thank you. Always a good experience. My day was difficult and the last thing I needed was a car problem. Sean helped me through the process and I was shortly on my way. More

Good experience every time I have taken my Corolla here on several occasions. I have received great customer service every time. A bit pricey but the work is good. I have taken my Corolla here on several occasions. I have received great customer service every time. A bit pricey but the work is good. More

Knowledgeable professional service I had a very good experience at Toyota Roseville, I had an issue with my 17 4Runner, when I talked to service advisor by the name of Derek told me to I had a very good experience at Toyota Roseville, I had an issue with my 17 4Runner, when I talked to service advisor by the name of Derek told me to bring the car in, when I dropped my car off they even had a shuttle to take me home and when the car was done they pick me up. Excellent service, my car was fixed in one day. I highly recommend Roseville Toyota. Thank you. More

60K Prius Service Excellent assistance by service rep Sean who had my car ready when promised. Everything checked out fine and they looked into an issue I had with my Excellent assistance by service rep Sean who had my car ready when promised. Everything checked out fine and they looked into an issue I had with my tires and resolved it for our peace of mind. More

Recall ... Air Bag My 2005 Toyota 4Runner had an air bag recall which I had received and then forgotten about. The dealership reminded me when I was in for a different My 2005 Toyota 4Runner had an air bag recall which I had received and then forgotten about. The dealership reminded me when I was in for a different reason. They ordered the part, provided me transportation home and back, and explained to me what had been done. I was very pleased with Roseville Toyota. More

Excellent Service! We were treated so well by every person that helped us! We appreciate the kindness and the excellent service we received! Thank you everyone!! Bless y We were treated so well by every person that helped us! We appreciate the kindness and the excellent service we received! Thank you everyone!! Bless you all!! More