2,158 Reviews of Roseville Toyota - Service Center
Service Communication At the onset of working with Paul Hernandez there was a difference between he and call, whom we worked with last time we had our Toyota serviced. Th At the onset of working with Paul Hernandez there was a difference between he and call, whom we worked with last time we had our Toyota serviced. The difference between the two was that Cole was more proactive in communicating in a timely fashion. Paul seemed a little bit edgy in the beginning and when I compared his service to Cole’s he lightened up and the experience was somewhat better. More
Great service I have bought 2 cars from Roseville Toyota and have them both serviced exclusively at this dealership. The service team is very professional and hon I have bought 2 cars from Roseville Toyota and have them both serviced exclusively at this dealership. The service team is very professional and honest. I have recommended many friends to Roseville Toyota. More
Alignment Went to get alignment...pulled to the right Came to get the car then he told me car has front control arms problem... He shoulda stop n get my permi Went to get alignment...pulled to the right Came to get the car then he told me car has front control arms problem... He shoulda stop n get my permission to fix control arms before alignment...now I'm gonna get the control arms fix and have to get alignment redone again...smh...its like paying $100 for nothing Why he want me to get control arms fix for over $2600 then I have to come back to get alignment done again...nonsense...the service rep was Sean... More
Fast and friendly service I didn't have an appointment and just needed a quick oil change. I didn't have to wait in line and they got done in a reasonable amount of time. I didn't have an appointment and just needed a quick oil change. I didn't have to wait in line and they got done in a reasonable amount of time. More
No part I had a part break on my new chr, described it over the phone and they made an appt. I showed up and was told they couldnt get the part for who knows I had a part break on my new chr, described it over the phone and they made an appt. I showed up and was told they couldnt get the part for who knows how long and i left. Waste of time. More
Always courteous and friendly Great customer service from beginning to end. Courtesy shuttle very helpful and driver was awesome. Everyone is always polite and friendly. Easy get Great customer service from beginning to end. Courtesy shuttle very helpful and driver was awesome. Everyone is always polite and friendly. Easy getting an appointment More
Awesome Service Operation! Outstanding Service operation: friendly, professional, courteous and energetic team! All the Toyota employees were pleasant and helpful. Love the Ro Outstanding Service operation: friendly, professional, courteous and energetic team! All the Toyota employees were pleasant and helpful. Love the Roseville Toyota experience and my 2016 Toyota Camry SE. More
Very good staffing Excellent customer service friendly staff.good service.they go far beyond for help.nice beverage service.i would recommend any 1 else to make their ap Excellent customer service friendly staff.good service.they go far beyond for help.nice beverage service.i would recommend any 1 else to make their appointment there. More
Great customer service I love going to the dealership for service. Cafe is great and I love my service advisor. Derek always takes great care of me and my beautiful Camary! I love going to the dealership for service. Cafe is great and I love my service advisor. Derek always takes great care of me and my beautiful Camary! More
Great service Easy scheduling and communications. Great service. Will be returning for future service needs. Easy convenience of rental car pick up and return. Serv Easy scheduling and communications. Great service. Will be returning for future service needs. Easy convenience of rental car pick up and return. Service was done on time. More