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2,158 Reviews of Roseville Toyota - Service Center
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August 13, 2018
Easy service It was easy to schedule routine service. The day of service I arrived a little early and they worked to fit me right in. At check in they estimated t It was easy to schedule routine service. The day of service I arrived a little early and they worked to fit me right in. At check in they estimated the service time to be about 1 1/2 hours. I walked around the complex, watched a little tv then got a snack in their food court. Almost exactly 1 1/2 hours later my car was ready . Washed, vacuumed and serviced! More
by Dolson
Verified CustomerEmployees Worked With
August 13, 2018
Fast and easy Dropped my new Tacoma off for its first service and all went well. Thanks again for the fast and easy service. Will recommend Roseville Toyota for a Dropped my new Tacoma off for its first service and all went well. Thanks again for the fast and easy service. Will recommend Roseville Toyota for a vehicle and service. More
by SWDONNY
Employees Worked With
Steve Hancock
August 13, 2018
Oil change Good, understanding, price wise, they gave the regular price up to $75 for oil change and said there is no coupon. Then I found a coupon and got it do Good, understanding, price wise, they gave the regular price up to $75 for oil change and said there is no coupon. Then I found a coupon and got it done with $37. More
by Khosrok
Employees Worked With
Cole Anderson, Joe Beitzel
August 13, 2018
Superb customer service, low quality work I have loved the customer service here since I purchased my car in 2012. However, I'm increasing concerned about the quality of work. Courtney was won I have loved the customer service here since I purchased my car in 2012. However, I'm increasing concerned about the quality of work. Courtney was wonderful to work with - responsive, caring, etc. However, I was very disappointed in the cost of a part I needed, which was quoted to me at more than double the cost of which it was listed on YOUR OWN website. Additionally, the reason this part was needed in the first place is because YOUR team tightened the cap way beyond specification so when we attempted to change our own oil, the cap was not removable. When my son attempted to remove with the approriate tool, the part cracked. Courtney kindly gave us a 10% discount and said she'd mention to the team. NO RESPONSE to our concern was mentioned. I will no longer be going to Roseville Toyota for any service unless someone addresses these concerns. More
by jenny_carrick
Employees Worked With
Courtney Guetschow
August 13, 2018
Another Quality Experience What can I say? The Roseville Toyota is ALWAYS a Quality experience! I never have to worry about inferior service, that just NEVER happens ther What can I say? The Roseville Toyota is ALWAYS a Quality experience! I never have to worry about inferior service, that just NEVER happens there! More
by Shelley K Booker
August 12, 2018
Vehicle Maintenance Have been a longtime client of Roseville Toyota. The staff is always friendly, efficient and professional in dealingbwith clients. The facility is a Have been a longtime client of Roseville Toyota. The staff is always friendly, efficient and professional in dealingbwith clients. The facility is always clean and organized. The service on the vehicle is always great. More
by ROSIG90
Employees Worked With
Derek Adams
August 12, 2018
Won’t come back here ever! Rude service writer. Won’t ever come here for any services, purchases, help, or anything else for that matter. Worst customer service I’ve ever expe Rude service writer. Won’t ever come here for any services, purchases, help, or anything else for that matter. Worst customer service I’ve ever experienced...never have I’ve ever been treated so poorly in my life. It’s ok because i won’t be giving this dealership another penny ever again! More
by Justanotherdissatisfiedcustomer
Employees Worked With
August 11, 2018
Long Time Happy Customer Roseville Toyota has kept my car running without major problems or expense for 16 years. I trust their Service Consultants and I trust their mechanic Roseville Toyota has kept my car running without major problems or expense for 16 years. I trust their Service Consultants and I trust their mechanics to do the repairs without adding service I don't require. While they work on my car I relax and enjoy a complimentary beverage in their cafe. I also enjoy shopping for unique gifts and greeting cards in the waiting area. More
by Christmas Carole
Employees Worked With
Sean Bouthillier, car wash attendant, cashiers
August 10, 2018
Excellent. Customer Service Totally impressed with the friendly service from the moment I arrived for my appt. I received detailed explanation on the repair work completed. Inclu Totally impressed with the friendly service from the moment I arrived for my appt. I received detailed explanation on the repair work completed. Including pick up and drop off service. More
by valenciapartyof5
Employees Worked With
August 10, 2018
Friendly, efficient, and on-time! Thank you, Roseville Toyota, for your great service last week. They, unlike other Toyota places, did not give me the runaround about how much work I Thank you, Roseville Toyota, for your great service last week. They, unlike other Toyota places, did not give me the runaround about how much work I had to do to fix my car. I knew it didn’t need anything done since my car has 50,000 miles, but other places have told me in the past I needed all sorts of things.I’ll stick with Roseville Toyota. Thank you for the good prices on maintenance also. More
by WEARENUTS
Employees Worked With
Cole Anderson, Shane Oneill
