Roseville Toyota - Service Center

Great experience! Totally impressed with this visit! We were immediately processed on arrival. Directed to a pleasant waiting area; comfortable seating, and while TV Totally impressed with this visit! We were immediately processed on arrival. Directed to a pleasant waiting area; comfortable seating, and while TV was on, volume was low enough that we were able to read without distraction while waiting. Car was in for regular new-car warranty service. Work was accomplished quickly, we had all completed work reviewed once called back to the service desk, and car was delivered freshly-washed and squeaky-clean. Absolutely a 5-star experience! More

Customer relations Service advisor chris was great and went above and beyond what we paid for. I always say take your car to the dealership because OEM parts are night a Service advisor chris was great and went above and beyond what we paid for. I always say take your car to the dealership because OEM parts are night and day difference. But come with a. Staunch attitude as some may try to take advantage of less knowledgeable people about automotive industry nuances. Roseville toyota has never made us feel that way and we’ve used them for over a decade and even gave us a unheard of price on a trade in years back on a purchase. Great dealership More

15K Service Quick and Polite. A great combination! Even without an appointment they managed to squeeze me in an do it with a smile. Thanks to everyone. Quick and Polite. A great combination! Even without an appointment they managed to squeeze me in an do it with a smile. Thanks to everyone. More

Tire rotation I broght my car in at 1230 and was told it should be ready at 130,2 yhe lates. It was not done until 315. They said they were very sorry and i underst I broght my car in at 1230 and was told it should be ready at 130,2 yhe lates. It was not done until 315. They said they were very sorry and i understand things happen . The good thing was i got coffee and popcorn while i was waiting. More

First Class Service and Customer Service I bought my car at a different Toyota Dealership (Oregon), but have my car serviced at Roseville Toyota. I wish I would have purchased my car here. Th I bought my car at a different Toyota Dealership (Oregon), but have my car serviced at Roseville Toyota. I wish I would have purchased my car here. They are continually nice every single time! Always top on customer service and service on my car! I wish they didn’t use auto wash and bristles, or I would take the free car wash! Don’t want my car scratched! Other than that they are great, and I highly recommend them! More

Oil change Great team, great service. I purchased an oil change and tire rotation. The staff were knowledgeable, friendly, and responsive. Plus I got a voucher t Great team, great service. I purchased an oil change and tire rotation. The staff were knowledgeable, friendly, and responsive. Plus I got a voucher that allowed me to get free Starbucks while I waited. More

Great service I really enjoyed the courteous and helpful service center folks and also the car wash and free beverage while I waited. They were on time and prompt a I really enjoyed the courteous and helpful service center folks and also the car wash and free beverage while I waited. They were on time and prompt and explained everything. I feel like I can count on them. More

Excellent service department appointment but with a hitch The appointment for 110K mile service on my RAV4 went smoothly. However, behind the scenes... I phoned the service department several days in advance The appointment for 110K mile service on my RAV4 went smoothly. However, behind the scenes... I phoned the service department several days in advance and made an appointment. The morning of my appointment I got a phone message reminding me it was time to have my car serviced and to call to set up an appointment. The following day (one day AFTER my appointment) I got a call from the same person asking about making an appointment to have my car serviced. Seems a big car dealer would have a better system in place. It kinda reminded me about the old adage that the right hand doesn't know what the left hand is doing. Certainly not the worst experience someone could have but seems to indicate a better process should be in place. The person calling was wasting her time and time is money... and I'm afraid wasting it somehow winds up being 'absorbed' by customers. More

I’ll be back!! Very efficient service center with the exceptional focus on keeping the customer happy. Adam made me feel at ease and took his time explaining an upc Very efficient service center with the exceptional focus on keeping the customer happy. Adam made me feel at ease and took his time explaining an upcoming repair More

Roseville Toyota We are always pleased with the service we get at Roseville Toyota. The service staff from the greeters to the service advisors always make sure that o We are always pleased with the service we get at Roseville Toyota. The service staff from the greeters to the service advisors always make sure that our needs are met and the repairs are completed on a timely fashion. More