2,133 Reviews of Roseville Toyota - Service Center
Excellent customer service From the person booking the appointment to our service advisor Shane, the customer service we received from Roseville Toyota was excellent. We have b From the person booking the appointment to our service advisor Shane, the customer service we received from Roseville Toyota was excellent. We have become loyal customers because of the customer service and would recommend Roseville Toyota to anyone. More
Fantastic Everybody is so helpful. It’s a real joy to go to Roseville Toyota and feel welcome. No matter how busy everybody is, somebody is always will to ans Everybody is so helpful. It’s a real joy to go to Roseville Toyota and feel welcome. No matter how busy everybody is, somebody is always will to answer a question. More
Glad for Sunday Appointments I was grateful for the option for a Sunday appointment. We have extended maintenance plan and came in for oil change and also needed brakes. Apparent I was grateful for the option for a Sunday appointment. We have extended maintenance plan and came in for oil change and also needed brakes. Apparently we also needs tires so a free oil change turned into a $1400 visit. I was promised a car wash and didn’t get it. The valets were playing with someone’s dog when I was ready to pick up my car and when I asked why my car wasn’t washed they said I picked it up too closed to closing time. I was called for puck up an hour before closing so My car should have been washed at that time. The excuse was lame, they obviously were too busy playing with the dog. They gave me a coupon to bring my car back for a wash on a different day. More
Faily good service I brought my car in for service 11 days previous because it was making an unusual noise. Afterwards, the car began making another... different... unu I brought my car in for service 11 days previous because it was making an unusual noise. Afterwards, the car began making another... different... unusual noise. I brought the car back in for the service team to figure out what may be going on. The service team seems to be able to have fixed the problem the second time around. There is still a noise I hear as the car accelerates and changes gears. Perhaps, this is because the new belts need to be broken in... after installation? Time will tell. More
Service on my car I don't trust the service department.just bought car in Feb of this year and I got a call saying my battery post.needed cleaning at a cost of 59.00 I I don't trust the service department.just bought car in Feb of this year and I got a call saying my battery post.needed cleaning at a cost of 59.00 I took pictures of my post and they clean as a whistle .I will send the pictures if u like I also canceled my extended warranty and plan on going to Honda to get my next car. More
Oil change Adam Kurcharek is always pleasant to work with. He is professional, informative,and accommodating. Thank for having a personnel like him. Also, we ha Adam Kurcharek is always pleasant to work with. He is professional, informative,and accommodating. Thank for having a personnel like him. Also, we have been a customer since 2003 , and We’re thankful to have experience service from your team. Sal and Sylvia Gonzales More
Great service I have taken all 4 of my Toyota’s here. Great service, includes: shuttle, coffee, car wash, and nice people. Takes under an hour for an oil change wit I have taken all 4 of my Toyota’s here. Great service, includes: shuttle, coffee, car wash, and nice people. Takes under an hour for an oil change with an appt. More
Customer service Wow. Everyone was so nice and well organized. They even helped me with my bluetooth setup. Thanks so much. Will be coming back for all my Toyota needs Wow. Everyone was so nice and well organized. They even helped me with my bluetooth setup. Thanks so much. Will be coming back for all my Toyota needs. More
Excellent and friendly customer service! I always experience excellent customer service at Roseville Toyota! I have piece of mind that my car is in good hands. I love coming here! I always experience excellent customer service at Roseville Toyota! I have piece of mind that my car is in good hands. I love coming here! More
Best Toyota Dealership Everyone is welcoming, knowledgeable and willing to help. Paul was great with figuring out what problems I may be having with my car and helping me fi Everyone is welcoming, knowledgeable and willing to help. Paul was great with figuring out what problems I may be having with my car and helping me figure out my next step to get it resolved. Always love coming here! More