2,158 Reviews of Roseville Toyota - Service Center
Always so helpful and knowledgable Whenever I need to get my car maintenanced, I come here. They are always so helpful and polite. The professionalism is comforting due to having bad ex Whenever I need to get my car maintenanced, I come here. They are always so helpful and polite. The professionalism is comforting due to having bad experiences with mom and pop shops and them not being polite or professional. I love Toyota and their service team! More
Came in to get my cruise control fixed. Service said they could not find any problem with the cruise control however it doesn’t work properly. While in cruise control suddenly it will diseng Service said they could not find any problem with the cruise control however it doesn’t work properly. While in cruise control suddenly it will disengage and then start up again with a rapid deceleration as well as a flashing light PCS continues to flash More
Service appointment As soon as arriving at service area, someone came out to greet me and to take mileage. They then escorted me to service representative. Everything w As soon as arriving at service area, someone came out to greet me and to take mileage. They then escorted me to service representative. Everything went smoothly and I waited to be called when work was completed. It took less than 30 minutes. I was on my way and happy that everything are gone so smoothly. More
30,000 mile service Came in for 30,000 service. 3 bolts not reattached to front bumper (a 2nd time),hand print on grill, grease all over drivers door(I just washed the ni Came in for 30,000 service. 3 bolts not reattached to front bumper (a 2nd time),hand print on grill, grease all over drivers door(I just washed the night before),they couldn’t find the keys to bring truck after service. Said mechanic took them to lunch, but they found them somewhere later on the key desk. Witnessed 2 cars almost hit each other, being driven by employees in service bay. Everyone seems to be rushed, as they have to race the clock. I was given a free wash wax and detail, if I choose to go back to this dealer. I have had all service performed here and I bought the truck here. I am now sceptical. They also broke a wheel lock, but replaced all 4 locks. More
Service on my car I don't trust the service department.just bought car in Feb of this year and I got a call saying my battery post.needed cleaning at a cost of 59.00 I I don't trust the service department.just bought car in Feb of this year and I got a call saying my battery post.needed cleaning at a cost of 59.00 I took pictures of my post and they clean as a whistle .I will send the pictures if u like I also canceled my extended warranty and plan on going to Honda to get my next car. More
Great service. My appt was scheduled with Steve’s team and they were ready for my car when I came in and they did a great job with my car blind spot monitor issue. My appt was scheduled with Steve’s team and they were ready for my car when I came in and they did a great job with my car blind spot monitor issue. More
Excellent customer service From the person booking the appointment to our service advisor Shane, the customer service we received from Roseville Toyota was excellent. We have b From the person booking the appointment to our service advisor Shane, the customer service we received from Roseville Toyota was excellent. We have become loyal customers because of the customer service and would recommend Roseville Toyota to anyone. More
Fantastic Everybody is so helpful. It’s a real joy to go to Roseville Toyota and feel welcome. No matter how busy everybody is, somebody is always will to ans Everybody is so helpful. It’s a real joy to go to Roseville Toyota and feel welcome. No matter how busy everybody is, somebody is always will to answer a question. More
Glad for Sunday Appointments I was grateful for the option for a Sunday appointment. We have extended maintenance plan and came in for oil change and also needed brakes. Apparent I was grateful for the option for a Sunday appointment. We have extended maintenance plan and came in for oil change and also needed brakes. Apparently we also needs tires so a free oil change turned into a $1400 visit. I was promised a car wash and didn’t get it. The valets were playing with someone’s dog when I was ready to pick up my car and when I asked why my car wasn’t washed they said I picked it up too closed to closing time. I was called for puck up an hour before closing so My car should have been washed at that time. The excuse was lame, they obviously were too busy playing with the dog. They gave me a coupon to bring my car back for a wash on a different day. More
Faily good service I brought my car in for service 11 days previous because it was making an unusual noise. Afterwards, the car began making another... different... unu I brought my car in for service 11 days previous because it was making an unusual noise. Afterwards, the car began making another... different... unusual noise. I brought the car back in for the service team to figure out what may be going on. The service team seems to be able to have fixed the problem the second time around. There is still a noise I hear as the car accelerates and changes gears. Perhaps, this is because the new belts need to be broken in... after installation? Time will tell. More