Roseville Toyota - Service Center

Regular service. I made an appointment to have my every 5,000 mile servicing done. I waited for my car in the comfortable lounge. While enjoying free coffee, I read I made an appointment to have my every 5,000 mile servicing done. I waited for my car in the comfortable lounge. While enjoying free coffee, I read the paper which I had brought with me. The service rep suggested a few added service needs to which I agreed. The car is 13 years old, and I have had no problems with it. I attribute that to good, regular servicing. Thank you Toyota for making such a good car. More

Scratched my truck I recently took my truck in for brake repair and while they were friendly and the job was done correctly, they scratched my truck from hood to tailgat I recently took my truck in for brake repair and while they were friendly and the job was done correctly, they scratched my truck from hood to tailgate. It looked it was keyed with a greasy tool. When I tried contacting the service rep I only got her voicemail and after leaving a message the only contact I received on the matter was the survey department. I was able to buff out the scratch, but I shouldn't have had too. I will not return for anymore service there. More

Cilajet and car detail My detail services was not done properly and the cilajet has been reapplied 3 times. I am not satisfied since the vehicle had missing spots and some p My detail services was not done properly and the cilajet has been reapplied 3 times. I am not satisfied since the vehicle had missing spots and some parts were not even scrubbed at all. Not inspected before calling customer that vehicle was ready. I have a scratch on my new leather driver seat and they informed me that it wasn't them well that's a lie since I am very careful and they aren't willing to fix something that was done well car was in for service. Very disafied More

Awful I have been coming here for years and usually the tire rotation is included in the service. They wanted to charge extra for every little service that I have been coming here for years and usually the tire rotation is included in the service. They wanted to charge extra for every little service that was rendered. I felt like I was being nickeled and dimed to death and things were added on that weren't even necessary. They said I needed brakes because there was a little bit of rumbling in the steering wheel, and when I asked what percentage the brake pads were out they said they never removed the tires to check the brakes. So why would I need new brakes if you never even checked the rotors or the brake pads ? This is just for openers I will never returned your service center again More

Roseville Toyota always knocks out my service needs ASAP! Call the day before, Roseville Toyota was able to get me in the next day for my 50 K service and it was done right on time, while I waited. Thanks aga Call the day before, Roseville Toyota was able to get me in the next day for my 50 K service and it was done right on time, while I waited. Thanks again Roseville Toyot! More

Very good Friendly staff. Efficient and fast service. Customer satisfaction was a priority. We were surprised at how fast our service was accomplished. Thank Friendly staff. Efficient and fast service. Customer satisfaction was a priority. We were surprised at how fast our service was accomplished. Thank you for the excellent service. More

Excellent service About a year and half ago I purchased a new truck and I’ve had some different issues with it and every time they have taken care of it. The service is About a year and half ago I purchased a new truck and I’ve had some different issues with it and every time they have taken care of it. The service is excellent and always doing everything possible to keep me happy. Thank you for all your help and keep up the good work!! More

Oil Change Efficiency and Thoroughness The Roseville Toyota service center is one of the most efficient and thorough service and I have been to has eight years old. They are friendly, k The Roseville Toyota service center is one of the most efficient and thorough service and I have been to has eight years old. They are friendly, knowledgeable, efficient, customer focus and well staffed. Their focus on the customer and thorough review/inspection of your vehicle allows me to rest assured that I receiving a honest and complete assessment of my vehicle. Their amenities (shuttle service, comfortable break/waiting area, car wash, etc) coupled with the expertise and efficiency makes them hard to leave, even though, you know you are paying slightly more than some random oil change shop. Thanks for such a great customer experience. Keep up the great work. More

Regular Oil Change I use Toyota service in Roseville for regular Oil Changes/maintenance for my car. I have not had any issues or concerns in the past 7 years. The wait I use Toyota service in Roseville for regular Oil Changes/maintenance for my car. I have not had any issues or concerns in the past 7 years. The wait time can be lengthy, but I am always told up front what to expect. More

Happy customer We bring our son’s truck here for service. Our advisor (Paul) is the best. Good communication and great customer service! I would refer anyone to P We bring our son’s truck here for service. Our advisor (Paul) is the best. Good communication and great customer service! I would refer anyone to Paul K. He’s the best! More