Roseville Toyota - Service Center

Went to dealer with coupon they sent for oil change. After over an hour wait they texted to say they recommended air filter change which doesnt seem it shoukd take an additional hour! Was tied up for After over an hour wait they texted to say they recommended air filter change which doesnt seem it shoukd take an additional hour! Was tied up for over 2.5 hours - never dreamed oil and filter change would take so long. Won't do that again! More

Got was was promised in a timely manner. Shane was excellent. Very professional and helpful. Shane was excellent. Very professional and helpful. More

My latest service was the worst experience so far. I had an appointment but still spent over 3 hours at the dealership.. when I heard nothing after 2 hours, I stood and waited for over 20 min for my r I had an appointment but still spent over 3 hours at the dealership.. when I heard nothing after 2 hours, I stood and waited for over 20 min for my rep just to find my car had been done and he had a stack of done service sheets that he dug through to find it. No apology or explanation . I waited another 25 min for my car while the valet brought down car after car walking past my car each time. I even went up and asked again that I’m still waiting and the guy said my keys weren’t there so someone is getting it and returned to his conversation with another worker. . Horrible experience. More

Courteous and professional staff. Service was performed in timely manner. Waiting room was crowded and social distancing re Covid was not possible. Service was performed in timely manner. Waiting room was crowded and social distancing re Covid was not possible. More

Shane was great. I had my car serviced promptly and was informed via phone call to pick up my SUV. I had my car serviced promptly and was informed via phone call to pick up my SUV. More

Efficient, professional, straightforward and no hokus polish. Always has been regarding servicing our Toyota Camry. polish. Always has been regarding servicing our Toyota Camry. More

Great customer service, easy to make an appointment, speedy service appointments and I don’t ever feel like I’m overpaying for services I don’t need. speedy service appointments and I don’t ever feel like I’m overpaying for services I don’t need. More

Conor was great and I will ask for him again! ! That’s enough words ok ! That’s enough words ok More

Outstanding Service Adviser Conner. Always knowledgeable. Caring, professional and keeps you informed. He personally is why I service my vehicle there. Always knowledgeable. Caring, professional and keeps you informed. He personally is why I service my vehicle there. More

Outstanding experience from start to finish! My service advisor, Conor, was completely professional and customer focused; services were prompt and complete! My service advisor, Conor, was completely professional and customer focused; services were prompt and complete! More