Roseville Toyota - Service Center

Needed a.c. service Had an issue with a.c. not working Roseville Toyota service got it fixed fast thank you John pepper thank you Roseville Toyota a.c. works great Had an issue with a.c. not working Roseville Toyota service got it fixed fast thank you John pepper thank you Roseville Toyota a.c. works great More

Excellent job done! This dealership is my preferred dealership for any of my auto services which including oil services or other major repair services. This dealership is This dealership is my preferred dealership for any of my auto services which including oil services or other major repair services. This dealership is highly recommended for quality work. More

Dont lie to me I purchased a platinum tire warranty when i bought my Tacoma here. It is nationally advertised as a replacement only tire warranty, no repairs. It is I purchased a platinum tire warranty when i bought my Tacoma here. It is nationally advertised as a replacement only tire warranty, no repairs. It is also a very expensive add-on. I brought my truck in for service because one tire wasn?t holding air and had a visible screw in it. When i arrived and was taken to Paul Koontz, he immediately tried to talk me into a tire repair. He said he had never heard of a warranty that offered replacement. Why on earth would I pay $600 for a tire warranty that covers $10 repairs that can be purchased at any tire shop? How has your service advisor never heard of your tire warranty? Further, he told me a warranty replacement would take 4 hours because I did not have an appointment. A repair could be done right away. Common sense tells me that the main tasks involved in repair and replacement are the same. 1) you take off a tire. 2) you put on a tire. I insisted on replacement and asked that he look up my warranty. The replacement ended up taking 2 hours. Was this a punishment for insisting on the service that I had pre-paid for? Paul had said repair could be done right away. I do not appreciate being lied to! If your shop is too busy that day, tell me. I know I am there without an appointment. Don?t lie! If a service member can repair right away, he can replace right away. Don?t lie! If tire replacements are too expensive, stop selling the warranty. Don?t lie! If by some small chance your service advisors dont have training on vehicle warranties, train them. If they dont know a product, get help from an advisor that does. If all else fails, the finance manager that sells the warranties is just a few offices away. More

Always Happy with Roseville Toyota Had my '06 Sienna in for 120,000 service last week and they took care of everything. Plus they found a leak at the oil pan, which they fixed, and they Had my '06 Sienna in for 120,000 service last week and they took care of everything. Plus they found a leak at the oil pan, which they fixed, and they took care of a factory recall. The only negative is that they forgot to put the reminder sticker for the next service on the windshield. I think the dealership should give us seniors a little discount, because it's hard to get these services done when you're on a fixed income. Thanks. More

Great service advisor! Mike North was extremely communicative throughout my service. He identified the things I really needed to have done vs the things that could wait. I a Mike North was extremely communicative throughout my service. He identified the things I really needed to have done vs the things that could wait. I appreciate honesty. More

Pleasant visit. It was pleasant. All staff are friendly and accommodating.Got the best deals so far.The place is clean and lots of good stuff to shop around. It was pleasant. All staff are friendly and accommodating.Got the best deals so far.The place is clean and lots of good stuff to shop around. More

Prius Primed and Ready Since my appointment would be longer than an hour, I was able to take advantage of the shuttle service. Everything went well, and it was a pleasant ex Since my appointment would be longer than an hour, I was able to take advantage of the shuttle service. Everything went well, and it was a pleasant experience. More

Can't get it right! I took in my 4Runner for a simple seat repair. On TWO separate occasions they ordered the wrong part. The third time they finally got it right but I n I took in my 4Runner for a simple seat repair. On TWO separate occasions they ordered the wrong part. The third time they finally got it right but I needed to leave my car overnight when it was supposed to be a simple in and out job. More

They scheduled me quickly for my 50,000. Mile check up They Scheduled my appointment could quickly for my 50,000 mile check up I couldn’t get in one day but they got me in the very next day after that so I They Scheduled my appointment could quickly for my 50,000 mile check up I couldn’t get in one day but they got me in the very next day after that so I was a little over my 50,000 mile check up but it was OK and they’re very friendly I’ve always liked coming to get my car serviced there thank you bye More

Easy and fast and friendly staff ! Easy to get a date that is convenient for you, gets you in and out in no time and everything that was done to vehicle is explained along with suggesti Easy to get a date that is convenient for you, gets you in and out in no time and everything that was done to vehicle is explained along with suggestions. More