Roseville Toyota - Service Center

Awesome customer service! This is a great place to take your vehicle for service.The staff is extremely friendly, it’s close to where I live, there’s a nice waiting room where This is a great place to take your vehicle for service.The staff is extremely friendly, it’s close to where I live, there’s a nice waiting room where I can watch sports while I am waiting for my car. Very professional, yet relaxing viper to it. I would highly recommend this to anybody who is looking to service his car. More

Money over customer service Will never give them another dollar. I will continue to have warranty work but other then that they can not bbe trusted to do the right thing for its Will never give them another dollar. I will continue to have warranty work but other then that they can not bbe trusted to do the right thing for its customers. More

Service Center Staff scheduling service were overwhelmed - saying they couldn’t help customers b/c they were too short staffed. This was awkward & unprofessional to Staff scheduling service were overwhelmed - saying they couldn’t help customers b/c they were too short staffed. This was awkward & unprofessional to hear as the customer. I did not receive a call when my car was ready. I finally waited in line & found my paperwork w/ a timeframe on it of approx. 30 min prior. Complementary car wash - windshield still had bugs smeared on it. Overall - not impressed. More

Excellent service Service Advisor took care of my request for brake service, as well as replacement of passenger side CV axle. The work was done within the recommended Service Advisor took care of my request for brake service, as well as replacement of passenger side CV axle. The work was done within the recommended period of time. More

Having to go back again. I brought my 21012 Highlander in for service a couple of weeks ago. While it was there, they discovered a timing chain cover leak. Since I had the Toy I brought my 21012 Highlander in for service a couple of weeks ago. While it was there, they discovered a timing chain cover leak. Since I had the Toyota Platinum warranty (7 years, 100K miles), I scheduled an appointment for last week. Told me only one day....turned out to be three. They replaced a lot of gaskets. Not a big deal, had a rent-a-car through the warranty. Got my car back, ran a bunch of errands the next day. The next morning, pulled my car out of the garage and there was a big oil leak. Checked the oil level, it was fine. Drove back to Roseville Toyota (for the third time in two weeks) to fix another leak (the sending unit for oil pressure). Now I'm constantly checking to see if there are any more leaks...kind of shaken my confidence in my Toyota. Now, other than the service, I have to admit, none of the work cost me anything, but only because I had the extended warranty. I'm not too sure I want to use the service center any more.... More

Service Excellent people who are very effective and friendly. I enjoy going there and also enjoy getting a free coffee as well as WiFi access while waiting. Excellent people who are very effective and friendly. I enjoy going there and also enjoy getting a free coffee as well as WiFi access while waiting. More

Six month checkup on my new Corolla Everything seemed to go smooth the tech answered all my questions My appointment was at 700am and you were right on time and i was gone in less than h Everything seemed to go smooth the tech answered all my questions My appointment was at 700am and you were right on time and i was gone in less than hour More

Service I always have a good experience at this dealership. The wait wasn’t too long and I was able to get caught up on some work that I had to do while I wai I always have a good experience at this dealership. The wait wasn’t too long and I was able to get caught up on some work that I had to do while I waited. I’ve got a great café with a lot of options while you wait. I had an appointment so that was helpful. I would recommend this dealership to anyone. More

Very efficient, and in time as promised I am always happy with the service here and thanks for the carwash. I also appreciate the free cup of coffee and the friendly attitudes of all the emp I am always happy with the service here and thanks for the carwash. I also appreciate the free cup of coffee and the friendly attitudes of all the employees More

Customer satisfaction The Roseville Toyota dealer has been servicing 40 of Coldwell Solar Company cars with service advisor Connor Egan for 2 yrs now. This place goes above The Roseville Toyota dealer has been servicing 40 of Coldwell Solar Company cars with service advisor Connor Egan for 2 yrs now. This place goes above and beyond for its customer. We are very happy to be able to work with an organization like this. Please keep customer satisfaction #1 priority. More