Roseville Toyota - Service Center

Quick Service One of the quickest service for oil change I have gotten on a Friday. Advisors were friendly and help. There was another advisor that sat next to Sean One of the quickest service for oil change I have gotten on a Friday. Advisors were friendly and help. There was another advisor that sat next to Sean on Friday June 8th that informed me he was working OT, I can’t remember his name but he was very helpful as well. He was helping me process payment and was very friendly. More

Excellent customer service. Roseville Toyota has a stellar service record with me. I am on my 4th Toyota and I would not consider taking my vehicle anywhere else for servicing. Roseville Toyota has a stellar service record with me. I am on my 4th Toyota and I would not consider taking my vehicle anywhere else for servicing. They do a great job on repairs and are very honest about what needs to be done and what can wait. I know I can trust what they tell me as true. More

Great Customer Service I receive the best customer service at Roseville Toyota. The staff are excellent. knowleable and truly interested in the customer’s concerns. This i I receive the best customer service at Roseville Toyota. The staff are excellent. knowleable and truly interested in the customer’s concerns. This is one of the best places I’ve experienced ever. More

Maintenance service of my 2008 Prius I made an appointment for maintenance service of my 2008 Prius and I am very pleased with the prompt schedule appointment and work provided by the sta I made an appointment for maintenance service of my 2008 Prius and I am very pleased with the prompt schedule appointment and work provided by the staff. My car has gone over 100,000 miles and due to the regular maintenance service provided at this Toyota dealership, there has not been any significant major repairs other than expected replacement of auto parts. More

Excellent Service They fixed my car and gave me a rental so i could still do all the things i had to do that day! Thanks for the great service! They fixed my car and gave me a rental so i could still do all the things i had to do that day! Thanks for the great service! More

Great Service I have taken my van in every 5,000 miles for service since I bought it here at rhe Toyota, Roseville new in 2012. Service is Great, didn't need anyth I have taken my van in every 5,000 miles for service since I bought it here at rhe Toyota, Roseville new in 2012. Service is Great, didn't need anything this time so it was free. 90,000 plus miles and going for at least another 90,000 miles 🤗 More

Oil change Paul, the gentleman who helped me was extremely knowledgeable and very helpful, patient with other general Toyota questions I had (even non-service Paul, the gentleman who helped me was extremely knowledgeable and very helpful, patient with other general Toyota questions I had (even non-service related issues), didn't rush the process at all. More

A little frustrated When I initially spoke with Sally at the service center she was helpful in going over everything. But then I needed to change the date of my window ti When I initially spoke with Sally at the service center she was helpful in going over everything. But then I needed to change the date of my window tinting and it was ridiculously hard to get a hold of her since she is apparently the only one who could help me. After finally getting a hold of her I was able to change the date. When I had initially spoken with her she had advised that the window tint would only take about an hour and a rental car would be provided if I needed one. I clarified with her twice that the service would only take an hour, which seemed short considering I was offered a rental for the whole day, but that’s what she told me so I believed her. Fast forward to Friday, the day I took so much time to reschedule for, and I drove out from Sacramento at 7am in traffic to make it on time for my appointment. I asked the very nice girl at the service desk to confirm that it would only take an hour and she said no the car would be ready by 3. I had plans to be in Reno by three so she rushed to get my car back before they sent it out. I am annoyed and frustrated by the whole thing because now I have to take extra time to reschedule another appointment, which took forever to make in the first place, and make an extra trip out to Roseville for which I will have to take time off work, again, to make. The whole experience has cost me more time and money than I wanted to spend on a window tint. More

Oil cooler hose failure We were very pleased with Toyota’s response to this problem. Steve kept us informed every step of the way. The repair was completed in a timely manne We were very pleased with Toyota’s response to this problem. Steve kept us informed every step of the way. The repair was completed in a timely manner. More

Hassle-Free and Courteous I have used Roseville Toyota as my primary service provider because of their professional and courteous staff, friendly service, and their welcoming l I have used Roseville Toyota as my primary service provider because of their professional and courteous staff, friendly service, and their welcoming lobby and cafe. More