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Roseville Toyota - Service Center

Roseville, CA

4.3
2,158 Reviews

2,158 Reviews of Roseville Toyota - Service Center

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June 13, 2018

Extremely positive & efficient Customer service is extremely friendly & responsive, During this visit it was brought to my attention my vehicle was showing signs of wear on the inte More

by Denny Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Anderson
June 13, 2018

Wait too long Had an appointment for routine service. I usually expect to wait about an hour. They gave me a time estimate of 1.5 hours. I thought that was long but More

by 4missris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Name not listed. Can't remember.
Jun 14, 2018 -

Roseville Toyota responded

Hi my name is Cole Anderson, I am the service manager here at Roseville Toyota, I am so sorry that your resent visit was not to yours or my satisfaction. That visit is not what we strive for, if you would contact me at 916-774-4840. I will make it right with you and coach my team. Please call me, as I take these concerns very seriously.

June 13, 2018

good friendly and thorough As always they are friendly and kind to everybody that walked in the door I’ve been going there for over 23 years even when they were in the old loca More

by RANDYCLEM53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Schwartz???? Service.
June 13, 2018

Kyle and Courtney are great service advisors. I prefer to have service down during the week because service on weekends wait is to long for general routine service. The day I went and had Kyle he More

by Leale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
June 12, 2018

Excellent service! All the staff were incredibly helpful and communicative during our service. Cory in the service department was awesome every step of the way and I ver More

by carolynwooddall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2018

You asked for a good review Service agent did great job keeping me informed on what was needed- recommended. Work was preformed in a timely manner. Thanks good experience at Ro More

by JACKDANDMARSHALROST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
June 12, 2018

Great service experience Everything was done on time and as promised. Steve was welcoming, friendly and delivered my car as promised. the price he quoted me is what I paid, ev More

by TERYAYERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2018

Always great people here I’ve never had a bad experience for all the times I’ve brought both mine and my girlfriends cars here for their service. Wait times are reasonable, an More

by mikie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Leskovets
June 12, 2018

Good experience The representatives I dealt with were helpful and friendly. Work was done well and timely . There is a pleasant area to wait for the work being done More

by cdcsunflower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor Egan
June 12, 2018

Great Service Came in for 60,000 check up and fix a broken fog light. Everything was taken care of while I sipped on my free soda in the cafe. Thanks for great and More

by VS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
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