Back

Roseville Toyota - Service Center

Roseville, CA

4.3
2,159 Reviews

2,159 Reviews of Roseville Toyota - Service Center

Sort by
June 20, 2022

Roseville Toyota is a fantastic place to get your car maintained, they always do a great job and care about your safety. Chris Martinez is fantastic to work with, he’s great!!! He gets things done. Tha More

by Soxkitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Roseville Toyota responded

It is our pleasure to service your vehicle here at Roseville Toyota. Our Service Department takes great pride in ensuring our customers vehicles are safe! We appreciate you taking the time to leave us these great remarks and look forward to your next servicing visit with us.

June 17, 2022

Chris Martinez, assistant service manager, was assigned to me when I first arrived. He was very professional from the start. He listened to each and every concern that I had and entered them into the com More

by alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Roseville Toyota responded

Alan, Our Service Department is honored to have provided you with an extremely satisfying servicing. We take pride in knowing that our team is being attentive, courteous and professional with our customers. We strive to only provide the best services and we are thrilled that you plan to return to us for your next servicing. Everyone here is looking forward to seeing you at your next visit.

June 17, 2022

I can always get an appointment. Their prices are reasonable and products are top quality. More

by Joanmcmurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Roseville Toyota responded

Joan, we thank you for taking the time out of your day to leave us at Roseville Toyota this amazing 5-star review. We are happy to see that you have enjoyed our reasonable prices and high quality products. We look forward to seeing you again for your next servicing visit.

June 16, 2022

Thanks for the last performance. I thought you were doing with your best for me yesterday. More

by Chan Nguyen
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Roseville Toyota responded

Chan, your perfect star review is greatly appreciated. We value your business with Roseville Toyota and look forward to welcoming you back for any future needs.

Jun 18, 2022 -

Roseville Toyota responded

Chan, your perfect star review is greatly appreciated. We value your business with Roseville Toyota and look forward to welcoming you back for any future needs.

June 14, 2022

Service manager who waited on me was efficient and pleasant. I had contacted the Head of the Service Department in April regarding a problem I had been trying to get resolved since September of 2021. More

by rosevillealice68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rae
Jun 27, 2022 -

Roseville Toyota responded

Hello, thank you for sharing your feedback. We’re happy to see the team member you interacted with was efficient and pleasant. However, I regret to learn the issue you have contacted us about has yet to be resolved. Please reach out to me directly so we can get this matter taken care of. Cole Anderson 916-527-6211 Service Director

Jun 27, 2022 -

rosevillealice68 responded

Thank you for contacting me. I appreciate it. My issue is needing a new sidestep for my 2009 RAV4 limited. I spoke with you on April 1st and sent pictures of the sidestep needed per your request. I have been trying to have this issue resolved since September 2021. Several personnel dropped the ball in following through on this request. That is why I directly contacted you. I appreciate you resolving this matter for me. Thank you.

June 11, 2022

I got in and out within an hour! Thank you so much for valuing my time!! More

by Elena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 15, 2022 -

Roseville Toyota responded

Hi Elena, we're pleased to hear our team got you in and out quickly. We'll see you next time!

June 10, 2022

Laken Miyoko was friendly and efficient. She offered me a pre-paid maintenance package and explained the advantages of purchasing it now. More

by DD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laken Miyoko
Jun 15, 2022 -

Roseville Toyota responded

Hello, it's wonderful to see you received friendly and efficient service. We'll see you next time!

June 09, 2022

KyleD provided great service, timely communication on the status of the repairs, & made the sure my 2008 Prius was set for the Summer with a new Hybrid Battery Waterpump & fully functioning A/C. Feel like I More

by dougkoch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Roseville Toyota responded

Hi Doug, we're pleased to see Kyle provided great service during your visit. See you next time!

June 07, 2022

Staff are always friendly and courteous. Communication with the customer is EXCELLENT! Recommend this dealership 100%. More

by Cassandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle in service department. Not the one listed above. 5 stars.
Jun 07, 2022 -

Roseville Toyota responded

Hi Cassandra, it's great to see our team is always friendly and courteous when you visit. We'll see you next time!

June 05, 2022

It was fast and service advisor was so friendly and courageous- That’s why I go to Toyota with all my cars even though it’s not Toyota . More

by ngesil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel
Jun 07, 2022 -

Roseville Toyota responded

Hello, it's wonderful to see our team provided you with fast and friendly service during your visit. We'll see you next time!

...
15
...