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Roseville Toyota - Service Center

Roseville, CA

4.3
2,158 Reviews

2,158 Reviews of Roseville Toyota - Service Center

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May 26, 2018

Service center Called several times about my radio and first she said she would call me back and never did. So I called and finally someone called me back and said t More

by KIRISSANW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember names
May 26, 2018

Always great As always, the service was excellent. Every Service person I have had since I started coming here in 2009 has been more than accommodating and has alw More

by michelemac0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bouthillier
May 26, 2018

Great communication and advice service Great service and communication. Dealer price is high for services but you know it’s done right blah blah blah blah blah blah blah blah blah More

by ROGERM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 25, 2018

Amazing Overall John l Sullivan is the best in the world Good job on the fast service as well and maintain a positive attitudeAnd I will bring my car back for More

by mrmauicio1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018

Service old truck, bought new truck Everything good all around. Great facility, clean and comfortable seating. Robin Berthold friendly and knowledgeable. Test drive short but fun and More

by BARBRUHAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Payton fleiss, Oleg Shchur
May 25, 2018

Happy with the service The people in the service area were prompt and very friendly. Didn’t have to wait long to check in with my advisor Jon Pepper. Jon was friendly and he More

by Shan2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Pepper
May 24, 2018

Maintenance Service This dealership is always helpful, knowledgeable and courteous. I had an appointment and they got me in at my scheduled time and the service was compl More

by VPHILLIPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zab Gonzalez
May 24, 2018

60k service for my Toyota Prius My service advisor and tech team did a fantastic job. I appreciate the expert advice I received about my car. When the car was returned, it was runnin More

by PERRY4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Koontz, Milan Bertoni
May 24, 2018

Great service Had a helpful, experienced service manager and that made all the difference. He went the extra mile and was very helpful. Provided great service overa More

by KACI_ALEXANDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018

Set of keys were missing. Service follow up very poor..no one called to give me update when the car will be ready.and advisor Barbara ask me to sign paper stating that i pick u More

by CROLLE17
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barbara service advisor, Cole Anderson
May 24, 2018 -

Roseville Toyota responded

Hi this is Cole the service manager at Roseville Toyota, I am sorry your service was not to your satisfaction, I do remember talking with you and I had thought we did find the keys in your car, if this is not correct please call me, actually please call me either way as I would like to get a clear understanding on what we can do to make this right as your complete satisfaction is extremely important to me. This is not the service that we strive for. please call me personally my direct number is 916-774-4840. Cole Anderson.

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