2,158 Reviews of Roseville Toyota - Service Center
Lied about doing work. The technician lied about doing a tire rotation now it puts in question if they even did an oil change. I left a message with the service manager and The technician lied about doing a tire rotation now it puts in question if they even did an oil change. I left a message with the service manager and still haven't heard back. More
Excellent service I bought my car there in 2006 Would recommend Roseville Toyota and the high standards of sales and service Thanks to all the great staff I bought my car there in 2006 Would recommend Roseville Toyota and the high standards of sales and service Thanks to all the great staff More
Service Maintenance visit Received fast service at this location. Everyone I spoke to was courteous and helpful. I was happy with the service received and will return in the f Received fast service at this location. Everyone I spoke to was courteous and helpful. I was happy with the service received and will return in the future. More
Service I came in for an oil change and a problem with my entertainment head. I have had the same problem before and have came, but was told there wasn’t anyt I came in for an oil change and a problem with my entertainment head. I have had the same problem before and have came, but was told there wasn’t anything they can do until they see a video of the problem. I came in with the video proof, but now they are saying that they need to see the problem right here and right now. They couldn’t do anything again. I also was offered a complimentary car wash, but it was absolutely hideous. It seemed like the car was just splashed with water and that is it. Very disappointed with the visit. More
Maintainence service Always helpful. Very knowledgeable in parts and maintainence. Only suggestion I would have, is when the estimated time for your service exceeds 15 mi Always helpful. Very knowledgeable in parts and maintainence. Only suggestion I would have, is when the estimated time for your service exceeds 15 minutes or more, to contact customer and let them know. The estimate was 2 hours, however it was more closer to 2 hours 40 minutes before being called. Causing anxiety on my part. More
Happy Girl! My service guys were funny, helpful and on it...I don’t recall either of their names but not because they didn’t impact my day enough to Remember but My service guys were funny, helpful and on it...I don’t recall either of their names but not because they didn’t impact my day enough to Remember but because I am just very forgetful with names... More
My maintenance check up My recent visit to Roseville Toyota went well everybody was friendly and courteous and it was efficient.. So I'm very happy with my visit and thank yo My recent visit to Roseville Toyota went well everybody was friendly and courteous and it was efficient.. So I'm very happy with my visit and thank you very much I will be back And thank you very very much. More
Valet customer service needs work. Kyle, in the service dept was great. At time of picking up my vehicle Kyle itemized all completed services. One of which was a complimentary car wash. Kyle, in the service dept was great. At time of picking up my vehicle Kyle itemized all completed services. One of which was a complimentary car wash. Kyle told me it was completed. When I approached valet, the yong lady told me the wash was not completed and offered to have it done immeadiatly or take a raincheck. I asked to have it completed while I wait. When she summond another valet to have it done, he became irritated and complained about the time it would take to complete. I then told the young lady to disregard my request and I left. Valet let me know I was not worth the effort. More
Maintenance service Easy to make appointment. At least for this time, no long wait to get to service advisor after arrival. Advisor is courteous and answered all questi Easy to make appointment. At least for this time, no long wait to get to service advisor after arrival. Advisor is courteous and answered all questions. And finish time was close to estimation. More
Great customer service. Couldn't ask for better. Very easy. I received excellent customer service and quality work on my car for a great price. Cannot ask for more. I got my car back clean. I found out the i I received excellent customer service and quality work on my car for a great price. Cannot ask for more. I got my car back clean. I found out the issue with my car and it was fixed quickly. I really appreciate the communication and the way I was treated. Thanks! More